Methods of facilitating emergency assistance
First Claim
1. A computer-implemented method of vehicle accident response, the method comprising:
- collecting, at one or more servers via a communication network, telematics data associated with the vehicle at a time of a vehicle accident;
analyzing, by the one or more servers, the telematics data to determine an indication of severity of the vehicle accident;
determining, by the one or more servers, one or more emergency response actions or recommendations based upon the indication of severity of the vehicle accident;
generating, by the one or more servers, a confirmation request message including an indication of the one or more emergency response actions or recommendations;
transmitting, from the one or more servers to a mobile device associated with a driver of the vehicle via the communication network, the confirmation request message;
receiving, at the one or more servers from the mobile device associated with the driver of the vehicle via the communication network, an indication of a driver response to the confirmation request message based upon a driver interaction with the mobile device, wherein the driver response indicates one or more of the following;
confirmation of the one or more emergency response actions or recommendations, modification of the one or more emergency response actions or recommendations, or rejection of the one or more emergency response actions or recommendations; and
generating, by the one or more servers, an emergency response message to one or more emergency responders based upon the received indication of the driver response; and
transmitting, from the one or more servers to one or more computer devices associated with the one or more emergency responders via the communication network, the emergency response message to the one or more emergency responders.
1 Assignment
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Accused Products
Abstract
In system and methods for loss mitigation, accident data associated with a vehicle accident involving a driver may be collected. The accident data may be analyzed, and a likely severity of the vehicle accident may be determined based upon the analysis of the accident data. A communication related to emergency assistance or an emergency assistance recommendation may be generated based upon the determined likely severity of the vehicle accident, and transmitted, via wireless communication, from one or more remote servers to a mobile device associated with the driver. A wireless communication from the driver indicating approval or modification of the emergency assistance or emergency assistance recommendation may be received. A third party may be notified, via a communication sent from the remote server(s), of requested emergency assistance as approved or modified by the driver. An estimated insurance claim may also be generated based upon vehicle accident likely severity.
52 Citations
20 Claims
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1. A computer-implemented method of vehicle accident response, the method comprising:
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collecting, at one or more servers via a communication network, telematics data associated with the vehicle at a time of a vehicle accident; analyzing, by the one or more servers, the telematics data to determine an indication of severity of the vehicle accident; determining, by the one or more servers, one or more emergency response actions or recommendations based upon the indication of severity of the vehicle accident; generating, by the one or more servers, a confirmation request message including an indication of the one or more emergency response actions or recommendations; transmitting, from the one or more servers to a mobile device associated with a driver of the vehicle via the communication network, the confirmation request message; receiving, at the one or more servers from the mobile device associated with the driver of the vehicle via the communication network, an indication of a driver response to the confirmation request message based upon a driver interaction with the mobile device, wherein the driver response indicates one or more of the following;
confirmation of the one or more emergency response actions or recommendations, modification of the one or more emergency response actions or recommendations, or rejection of the one or more emergency response actions or recommendations; andgenerating, by the one or more servers, an emergency response message to one or more emergency responders based upon the received indication of the driver response; and transmitting, from the one or more servers to one or more computer devices associated with the one or more emergency responders via the communication network, the emergency response message to the one or more emergency responders. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computer system for responding to vehicle accidents, the system comprising:
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one or more processors; and one or more non-transitory memories coupled to the one or more processors and storing executable instructions that, when executed by the one or more processors, cause the computer system to; collecting telematics data associated with a vehicle at a time of a vehicle accident via a communication network; analyze the telematics data to determine an indication of severity of the vehicle accident; determine one or more emergency response actions or recommendations based upon the indication of severity of the vehicle accident; generate a confirmation request message including an indication of the one or more emergency response actions or recommendations; transmit the confirmation request message to a mobile device associated with a driver of the vehicle via the communication network; receive an indication of a driver response to the confirmation request message from the mobile device associated with the driver of the vehicle via the communication network, wherein the driver response is based upon a driver interaction with the mobile device and indicates one or more of the following;
confirmation of the one or more emergency response actions or recommendations, modification of the one or more emergency response actions or recommendations, or rejection of the one or more emergency response actions or recommendations; andgenerate an emergency response message to one or more emergency responders based upon the received indication of the driver response; and transmit the emergency response message to the one or more emergency responders. - View Dependent Claims (12, 13, 14, 15)
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16. A tangible, non-transitory computer-readable medium storing executable instructions for responding to vehicle accidents that, when executed by at least one processor of a computer system, cause the computer system to:
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collecting telematics data associated with a vehicle at a time of a vehicle accident via a communication network; analyze the telematics data to determine an indication of severity of the vehicle accident; determine one or more emergency response actions or recommendations based upon the indication of severity of the vehicle accident; generate a confirmation request message including an indication of the one or more emergency response actions or recommendations; transmit the confirmation request message to a mobile device associated with a driver of the vehicle via the communication network; receive an indication of a driver response to the confirmation request message from the mobile device associated with the driver of the vehicle via the communication network, wherein the driver response is based upon a driver interaction with the mobile device and indicates one or more of the following;
confirmation of the one or more emergency response actions or recommendations, modification of the one or more emergency response actions or recommendations, or rejection of the one or more emergency response actions or recommendations; andgenerate an emergency response message to one or more emergency responders based upon the received indication of the driver response; and transmit the emergency response message to the one or more emergency responders. - View Dependent Claims (17, 18, 19, 20)
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Specification