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System and method for real-time communication by using a client application communication protocol

  • US 10,165,015 B2
  • Filed: 01/12/2017
  • Issued: 12/25/2018
  • Est. Priority Date: 05/23/2011
  • Status: Active Grant
First Claim
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1. A method comprising:

  • at a system bridge of a WebRTC real-time client communication hardware system, establishing a persistent client subscription connection with an external WebRTC client device;

    receiving from an external system an incoming communication request at the system bridge, the incoming communication request being directed to the external WebRTC client device;

    publishing an incoming communication notification from the system bridge to the WebRTC client device via the persistent client subscription connection;

    receiving a client communication at the system bridge from the WebRTC client device; and

    the system bridge merging the incoming communication request into the client communication at the system bridge by connecting the incoming communication request to the WebRTC client device by using a WebRTC communication protocol,wherein the system bridge merging the incoming communication request into the client communication at the system bridge comprises;

    the hardware system;

    opening a first audio channel between the client device and the system bridge,opening a second audio channel between the system bridge and a server of the hardware system, andopening a third audio channel between the server and the external system.

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