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Purposefully selecting longer routes to improve user satisfaction

  • US 10,168,167 B2
  • Filed: 03/07/2018
  • Issued: 01/01/2019
  • Est. Priority Date: 01/25/2017
  • Status: Active Grant
First Claim
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1. An automated ridesharing dispatch system, comprising:

  • a communications interface configured to;

    receive ride requests from a plurality of users, wherein each ride request includes a starting point and a desired destination;

    receive from a plurality of communication devices associated with a plurality of ridesharing vehicles, indications of current locations of the plurality of ridesharing vehicles;

    memory configured to store a plurality of rules including a rule to select a fastest route for guiding a ridesharing vehicle, and a rule for reducing backtracking, even in instances where backtracking would result in shorter travel time; and

    at least one processor configured to;

    assign the plurality of users to a common ridesharing vehicle;

    use the stored plurality of rules to determine a route for the ridesharing vehicle other than the fastest route, the determined route is selected to account for the rule for reducing backtracking and includes a plurality of pick-up and drop-off locations associated with the starting points and desired destinations of the plurality of users;

    in order to reduce backtracking, direct the ridesharing vehicle along the determined route other than the fastest route; and

    receive real time traffic data and calculate an expected travel-time change associated with users currently riding in the ridesharing vehicle when the ridesharing vehicle is directed along a route with backtracking as compared to a route with reduced backtracking.

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