Process for the delivery of customized information related to a specific product of interest to a consumer

• US 10,169,796 B2
• Filed: 12/16/2010
• Issued: 01/01/2019
• Est. Priority Date: 12/30/2009
• Status: Active Grant

• Current Assignee: Avery Dennison Retail Information Services LLC (Avery Dennison Corporation)
• Original Assignee: Avery Dennison Retail Information Services LLC (Avery Dennison Corporation)
• Inventors: Hoffman, George, Jooste, Jeffrey P.
• Primary Examiner(s): Desai, Resha
• Application Number:
  US13/511,248
• Publication Number:
  US 20120290440A1
• Time in Patent Office: 2,938 Days
• Field of Search: 705 261- 272
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0623 Item investigation
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A system and method is provided for delivering customized information related to a specific product of interest to consumer. In practice, the consumer uses a suitably enabled portable, mobile and/or wireless device (e.g., such as a mobile camera phone) to scan or otherwise read a marker associated with a product, retail item or other article of interest. From the marker, a unique ID is obtained (i.e., the marker ID). The marker ID is then used to cross-reference a URL or other like address in a database that relates marker IDs to corresponding URLs. The target URL is returned to the consumer'"'"'s device and an http session is established with a content management server at the target URL. In one suitable embodiment, the content management server obtains a SKU and/or template web page ID that are associated with the marker ID in a database. Suitably, the SKU relates to the specific product with which the marker was associated. Having in this way determined the actual specific product of interest to the consumer, customized information related thereto can be delivered to the consumer'"'"'s device, e.g., via a web page optimized for the identified device. Optionally, the web page content and/or template is obtained from a database that associates the same with the template web page ID received by the content management server.

Claims

1. A process for using a system for obtaining product specific information on a personal data collection device from a content management system of a merchandizing system, comprising the steps of:

providing a first database, associated with the content management system, having a collection of product information;

applying a brand identification device to a consumer good through a label, the brand identification device having a unique identifier;

providing a personal data collection device which can extract and decode via software on the personal data collection device the unique identifier and transmit the unique identifier to the management system;

scanning, by the personal data collection device, the label with the brand identification device having the unique identifier;

interpreting the data from the personal data collection device and extracting the unique identifier, by the software, and the software makes an http request to a server;

searching, by the server, an address in a second database associated with the unique identifier such that the second database associates a plurality of different unique identifiers with corresponding addresses;

transmitting, by the server, another http response back to the personal data collection device, wherein the another http response includes the address;

in response to the transmitting, opening, by the personal data collection device, a browser and directing a user of the personal data collection device to the content management system by making an http post to the address, thereby creating an http session;

receiving data from the personal data collection device on the content management system such that the content management system recognizes the personal data collection device and holds the http session received from the personal data collection device open, the data including a type identification of the personal data collection device and the unique identifier such that the first database associates unique identifiers with corresponding numbers or the like;

creating, in response to receiving the data, a web page optimized for the personal data collection device based at least in part on the type identification, the web page including dynamic content for the consumer good and product information based at least in part on the unique identifier and the web page is specific to the brand identification device;

transmitting the web page to the personal data collection device to display the web page on the personal data collection device;

providing a customized user interface on the personal data collection device such that the web page serves as a user interface and is customized for the consumer good; and

selecting one of the collection of product information using the user interface on the personal data collection device.

2. A process as recited in claim 1, wherein the brand identification device includes at least one of printed information or encoded information relating to the consumer good.

3. A process as recited in claim 2, wherein the encoded information is provided by a RFID device.

4. A process as recited in claim 1, wherein the brand identification device is provided as a virtual image.

5. A process as recited in claim 1, wherein the brand identification device is an apparel hang tag.

6. The process as recited in claim 1, wherein the unique identifier is a retail or 2D barcode.

7. The process as recited in claim 1, wherein the unique identifier is a product picture or other image of any other identifying symbol or indicia assigned to, designate for and/or associated with the product.

8. The process as recited in claim 1, wherein the product information includes information regarding other products compatible with or related to the product of interest.

9. The process as recited in claim 1, wherein the database is a URL database.

10. The process as recited in claim 9, wherein the content management system includes a URL server.

11. The process as recited in claim 1, wherein the content management system includes a third party server.