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Using gestures and expressions to assist users

  • US 10,176,513 B1
  • Filed: 03/11/2016
  • Issued: 01/08/2019
  • Est. Priority Date: 06/26/2013
  • Status: Active Grant
First Claim
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1. A system, comprising:

  • a plurality of cameras positioned within a materials handling facility and remote from a user, each camera of the plurality of cameras configured to generate images of objects located within the materials handling facility;

    one or more processors; and

    a memory coupled to the one or more processors and storing program instructions that when executed by the one or more processors cause the one or more processors to at least;

    identify the user located within a materials handling facility;

    receive from a camera of the plurality of cameras, an image of the user;

    process, by an inventory management system, the image to identify an expression presented by the user, wherein the expression is at least one of a gesture, a macroexpression or a microexpression;

    determine that the user is in a searching mode, wherein the searching mode is determined based at least in part on an area of movement of the user within the materials handling facility;

    determine that an expression count associated with the user exceeds an interaction threshold, wherein the expression count corresponds with a number of times the expression has been presented by the user; and

    initiate an interaction to provide assistance to the user, based at least in part on the determination that the expression count exceeds an interaction threshold.

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