Techniques for providing connections to services in a network environment

• US 10,178,050 B2
• Filed: 03/26/2014
• Issued: 01/08/2019
• Est. Priority Date: 05/19/2004
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Reese, David Byrne
• Primary Examiner(s): Coulter, Kenneth R
• Application Number:
  US14/226,381
• Publication Number:
  US 20140258549A1
• Time in Patent Office: 1,749 Days
• Field of Search: 709229, 709225, 709226-228, 709232, 709230, 709246, 709217-219, 709220-222, 709238, 709239, 709204-206
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 49/253 using establishment or release of connections between ports

Abstract

Methods and apparatus for mediating user access to services over a network are described. Access is provided by a service network host to a plurality of connectors providing access to a plurality of services over the network. The services are provided by entities independent from the service network host. The connectors including a first connector are configured to communicate with a first service using a first format to retrieve or modify data associated with the first service. The first connector is further configured to identify one or more methods or data fields of the first service. The service network host is further configured to provide, to a computer associated with a user over the network, one or more directions for using the first connector to display and/or modify data from the first service over the network.

Claims

1. A computer-implemented method for mediating user access to services over a network, the method comprising:

maintaining, by a service network host implemented using a server system comprising a hardware processor, a registry of a plurality of services and a plurality of connectors implemented using circuitry, the plurality of connectors providing access to the plurality of services over the network, the plurality of services provided by entities independent from the service network host, the plurality of connectors comprising a first connector configurable to communicate with a first one of the plurality of services using a first format to retrieve or modify data associated with the first service, the first service being user-configurable, based on an instruction, to receive messages in accordance with a second format, and the first connector being configurable, in accordance with the instruction, to translate received messages from the second format to the first format; and

providing, to a computer associated with a user over the network, one or more directions for using the first connector to display and/or modify data from the first service over the network.

2. The computer-implemented method of claim 1 further comprising:

providing, to the computer over the network, the data from the first service.

3. The computer-implemented method of claim 1 further comprising:

controlling visibility of the first connector according to an identity of the user associated with the computer.

4. The computer-implemented method of claim 1 further comprising:

maintaining a policy framework on the computer, the policy framework describing one or more of an access mechanism, an authentication mechanism, or an encryption mechanism associated with use of one or more of the first connector and the first service.

5. The computer-implemented method of claim 1, wherein the first connector comprises an authentication mechanism for accessing the first service.

6. The computer-implemented method of claim 1, wherein the first connector identifies one or more database tables to be accessed in relation to the first service.

7. The computer-implemented method of claim 1, wherein the first service is one of:

a web service, a software framework connectivity assembly, and a database.

8. The computer-implemented method of claim 1, wherein the plurality of services employ a plurality of interfaces at least one of which is not directly interoperable with one or more other interfaces.

9. The computer-implemented method of claim 1, wherein the service network host is configured to provide information describing one or more of the plurality of connectors, the information comprising one or more of:

use instructions, authentication information, an address of an interface operable to communicate with a connector, a message schema associated with a connector, or a web services description language (WSDL) file associated with a service corresponding to a connector.

10. The computer-implemented method of claim 1 further comprising:

receiving, at the service network host, a request to create a new connector for a second one of the plurality of services using a connector design process, the second service configured to provide access to data associated with the second service;

receiving, at the service network host, an instruction specifying data of the second service or a method for accessing data of the second service using the new connector; and

providing the new connector for use for communicating with the second service.

11. The computer-implemented method of claim 1, wherein the network is configured to provide, using the first connector, a transparent connection to the first service for accessing and manipulating data of the first service.

12. The computer-implemented method of claim 1, wherein one or more of the plurality of connectors is configured to mediate one or more differences in communication protocol or business policy between one or more senders of requests and a corresponding service.

13. The computer-implemented method of claim 12, wherein one or more of the plurality of connectors comprises both an inbound mapping process and an outbound mapping process for mediating the one or more differences in communication protocol or business policy.

14. A computer program product comprising computer-readable program code capable of being executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code comprising instructions configurable to cause:

maintaining, by a service network host, a registry of a plurality of services and a plurality of connectors implemented using circuitry, the plurality of connectors providing access to the plurality of services over the network, the plurality of services provided by entities independent from the service network host, the plurality of connectors comprising a first connector configurable to communicate with a first one of the plurality of services using a first format to retrieve or modify data associated with the first service, the first service being user-configurable, based on an instruction, to receive messages in accordance with a second format, and the first connector being configurable, in accordance with the instruction, to translate received messages from the second format to the first format; and

providing, to a computer associated with a user over the network, one or more directions for using the first connector to display and/or modify data from the first service over the network.

15. The computer program product of claim 14, the instructions further configurable to cause:

receiving, at the service network host, a request to create a new connector for a second one of the plurality of services using a connector design process, the second service configured to provide access to data associated with the second service;

receiving, at the service network host, an instruction specifying data of the second service or a method for accessing data of the second service using the new connector; and

providing the new connector for use for communicating with the second service.

16. The computer program product of claim 14, the instructions further configurable to cause:

maintaining a policy framework on the computer, the policy framework describing one or more of an access mechanism, an authentication mechanism, and an encryption mechanism associated with use of one or more of the first connector or the first service.

17. The computer program product of claim 14, wherein the first service is one of:

a web service, a software framework connectivity assembly, or a database.

18. One or more servers for mediating user access to services over a network, the one or more servers comprising:

one or more processors operable to execute one or more instructions to cause;

maintaining, by a service network host, a registry of a plurality of services and a plurality of connectors implemented using circuitry, the plurality of connectors providing access to the plurality of services over the network, the plurality of services provided by entities independent from the service network host, the plurality of connectors comprising a first connector configurable to communicate with a first one of the plurality of services using a first format to retrieve or modify data associated with the first service, the first service being user-configurable, based on an instruction, to receive messages in accordance with a second format, and the first connector being configurable, in accordance with the instruction, to translate received messages from the second format to the first format; and

providing, to a computer associated with a user over the network, one or more directions for using the first connector to display and/or modify data from the first service over the network.

19. The one or more servers of claim 18, the one or more processors further operable to execute one or more instructions to cause:

processing, at the service network host, a request to create a new connector for a second one of the plurality of services using a connector design process, the second service configured to provide access to data associated with the second service;

processing, at the service network host, an instruction specifying data of the second service or a method for accessing data of the second service using the new connector; and

providing the new connector for use for communicating with the second service.

20. The one or more servers of claim 18, the one or more processors further operable to execute one or more instructions to cause:

maintaining a policy framework on the computer, the policy framework describing one or more of an access mechanism, an authentication mechanism, and an encryption mechanism associated with use of one or more of the first connector or the first service.