Content delivery system and method for providing customized channels and content to terminal devices

• US 10,178,424 B2
• Filed: 02/27/2017
• Issued: 01/08/2019
• Est. Priority Date: 02/27/2017
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Patel, Rajan, Lowder, Douglas, Gowru, Kapildev Reddy
• Primary Examiner(s): Chen, Cai Y
• Application Number:
  US15/442,827
• Publication Number:
  US 20180249194A1
• Time in Patent Office: 680 Days
• Field of Search: None
• CPC Class Codes: H04N 21/2396 characterized by admission policies admission control, resource allocation in open networks H04L12/5692; arrangements for network security using user profiles for access control H04L63/102; access security in wireless networks H04W12/08
• CPC Class Codes: H04N 21/2541 Rights Management protecting software against unauthorised usage in a vending or licensing environment G06F21/10; security in data switching network management H04L41/28; security management or policies for network security H04L63/20; access security in wireless networks H04W12/08
• CPC Class Codes: H04N 21/25891 being end-user preferences retrieval of video data in a video database based on user preferences G06F16/739; arrangements for recognizing users' preferences H04H60/46; user profiles in network data switching protocols H04L67/306; processing of user preferences or user profiles in wireless networks H04W8/18
• CPC Class Codes: H04N 21/266 Channel or content management, e.g. generation and management of keys and entitlement messages in a conditional access system, merging a VOD unicast channel into a multicast channel
• CPC Class Codes: H04N 21/2668 Creating a channel for a dedicated end-user group, e.g. insertion of targeted commercials based on end-user profiles information retrieval from the Internet by querying with filtering and personalisation G06F16/9535; arrangements for replacing or switching information during the broadcast H04H20/10; push services over packet-switching network H04L12/1859; adaptation of message content in packet-switching networks H04L51/063
• CPC Class Codes: H04N 21/4122 additional display device, e.g. video projector digital output for controlling a plurality of local displays G06F3/1423
• CPC Class Codes: H04N 21/4383 Accessing a communication channel
• CPC Class Codes: H04N 21/4532 involving end-user characteristics, e.g. viewer profile, preferences monitoring of user activities for profile generation for accessing a video database G06F16/739; user profiles in network data switching protocols H04L67/306; processing of user preferences or user profiles in wireless networks H04W8/18
• CPC Class Codes: H04N 21/4627 Rights management associated to the content security in data switching network management H04L41/28; security management or policies for network security H04L63/20; access security in wireless networks H04W12/08
• CPC Class Codes: H04N 21/4788 communicating with other users, e.g. chatting arrangements for providing for computer conferences, e.g. chat rooms, to substation in data switching networks H04L12/1813; distributed application using peer-to-peer [P2P] networks H04L67/104
• CPC Class Codes: H04N 21/4821 using a grid, e.g. sorted out by channel and broadcast time
• CPC Class Codes: H04N 21/8166 involving executable data, e.g. software arrangements for executing specific programs G06F9/44; broadcasting computer programmes in broadcast systems H04H20/91; involving the movement of software or configuration parameters H04L67/34
• CPC Class Codes: H04N 21/84 Generation or processing of descriptive data, e.g. content descriptors systems specially adapted for using meta-information in broadcast systems H04H60/73

Abstract

A method of operating a content delivery system that includes a terminal device and a server includes storing, within the memory element, a channel configuration that has been customized for the terminal device. The method also includes authenticating the terminal device with the server and receiving, by the server, a request for the channel configuration from the terminal device. The method further includes sending, by the server to the terminal device, the channel configuration in response to the request for the channel configuration after authenticating the terminal device. Also, the method includes receiving, by the server, a request for content from the terminal device. The request for content corresponds to the channel configuration. Additionally, the method includes sending, by the server to the terminal device, a content element for populating a terminal device channel by the terminal device according to the channel configuration.

Claims

1. A method of operating a content delivery system that includes a plurality of terminal devices and a server, the server having access to a memory element, the method comprising:

storing, within the memory element, a plurality of channel configurations dictating a customized set of channels available to display on particular ones of the plurality of terminal devices;

authenticating one terminal device of the plurality of terminal devices with the server;

receiving, by the server from the one terminal device, a first request for one of the plurality of channel configurations, the one of the plurality of channel configurations associated with the one terminal device, the one of the plurality of channel configurations dictating a customized channel for the one terminal device, the customized channel being one of a plurality of selectable channels for display on the one terminal device;

sending, by the server to the one terminal device, the one of the plurality of channel configurations in response to the first request, including sending a collection of metadata for a first content element and a second content element to be simultaneously displayed on the customized channel, the metadata indicating a first storage location of the first content element within the memory element, the metadata indicating a second storage location of the second content element within the memory element;

receiving, by the server, at least one second request for content from the one terminal device, the at least one second request corresponding to the one of the plurality of channel configurations and indicating the first storage location and the second storage location;

retrieving, by the server, the first content element and the second content element according to first storage location and the second storage location indicated in the at least one second request;

sending, by the server to the terminal device in response to the at least one second request, the first content element and the second content element for populating the customized channel by the one terminal device according to the one of the plurality of channel configurations; and

displaying by the one terminal device, the first content element and the second content element simultaneously on the customized channel according to the one of the plurality of channel configurations.

2. The method of claim 1,

further comprising detecting, by a processor of the one terminal device, a current channel setting of the one terminal device;

and

wherein displaying the first content element and the second content element includes displaying the first and second content element according to the detected current channel setting.

3. The method of claim 2, wherein the one of the plurality of channel configurations dictates a first customized channel and a second customized channel that are selectable for display on the one terminal device, wherein displaying the first content element and the second content element includes displaying the first and second content elements on the first customized channel, and further comprising:

detecting, by the processor of the one terminal device, a change from the first customized channel to a second customized channel;

sending, by the one terminal device to the server, an additional second request for content according to the one of the plurality of channel configurations, the metadata indicating an additional storage location of an additional content element within the memory element;

retrieving, by the server, the additional content element from the additional storage location; and

displaying, by the one terminal device, the additional content element on the second customized channel.

4. The method of claim 1, further comprising:

detecting, by the processor of the one terminal device, a selection of the first content element;

sending, by the one terminal device to the server, a request for a content sub-element according to one of the plurality of channel configurations, the content sub-element being related to the selected first content element, the metadata indicating an additional storage location of the content sub-element within the memory element;

retrieving, by the server, the content sub-element from the additional storage location; and

displaying, by the one terminal device on the customized channel, the content sub-element.

5. The method of claim 1, further comprising:

receiving by the server, a request for an app from the one terminal device;

sending, by the server to the one terminal device, the app in response to the request for the app; and

running, by the one terminal device, the app on an operating system of the one terminal device;

wherein the authenticating of the one terminal device occurs via the app;

further comprising sending from the one terminal device to the server via the app, the first request; and

further comprising sending from the one terminal device to the server via the app, the at least one second request.

6. The method of claim 1, further comprising:

sending, by the server, a channel template to at least one of the one terminal device and a customizing device; and

receiving, by the server from the at least one of the one terminal device and the customizing device, a change request to the channel template to define the one of the plurality of channel configurations.

7. The method of claim 1, wherein the one terminal device is a first terminal device;

wherein the content delivery system includes a second terminal device; and

further comprising;

storing, within the memory element, a first channel configuration that has been customized for the first terminal device, the first channel configuration including first metadata indicating the first storage location and the second storage location;

storing, within the memory element, a second channel configuration that has been customized for the second terminal device, the second channel configuration including second metadata indicating a third storage location for a third content element;

receiving, by the server, a first content request for the first and second content elements from the first terminal device according to the first metadata;

receiving, by the server, a second content request for the third content element from the second terminal device according to the second metadata;

retrieving, by the server, the first and second content elements according to the first metadata in response to the first content request;

retrieving, by the server, the third content element according to the second metadata in response to the second content request;

sending, by the server to the first terminal device, the first and second content elements for populating the customized channel; and

sending, by the server to the second terminal device, the third content element for populating a second customized channel by the second terminal device according to the second customized channel listing.

8. A video delivery server system for a plurality of terminal devices comprising:

a processor device; and

a memory element communicatively coupled to the processor device, the memory element having computer executable instructions stored therein and configurable to be executed by the processor device to cause the video delivery server system to perform a method comprising;

storing, within the memory element, a plurality of channel configurations dictating a customized set of channels available to display on particular ones of the plurality of terminal devices;

authenticating one terminal device of the plurality of terminal devices;

receiving a first request for one of the plurality of channel configurations, the one of the plurality of channel configurations associated with the one terminal device, the one of the plurality of channel configurations dictating a customized channel for the one terminal device, the customized channel being one of a plurality of selectable channels for display on the one terminal device;

sending, to the one terminal device, the one of the plurality of channel configurations in response to the first request, including sending a collection of metadata for a first content element and a second content element to be simultaneously displayed on the customized channel, the metadata indicating a first storage location of the first content element within the memory element, the metadata indicating a second storage location of the second content element within the memory element;

receiving, at least one second request for content from the one terminal device, the at least one second request corresponding to the one of the plurality of channel configurations, and indicating the first storage location and the second storage location;

retrieving the first content element and the second content element according to first storage location and the second storage location indicated in the at least one second request;

sending, to the terminal device in response to the at least one second request, the first content element and the second content element for the one terminal device to simultaneously display on the customized channel according to the one of the plurality of channel configurations.

9. The system of claim 8, wherein the method further comprises receiving a request for an app from the one terminal device and sending, to the one terminal device, the app in response to the request for the app;

wherein the app is configured for authenticating the one terminal device, for generating the first request, and for generating the second request.

10. The system of claim 8, wherein the method further comprises:

sending a channel template to at least one of the one terminal device and a customizing device; and

receiving, from the at least one of the one terminal device and the customizing device, a change request to the channel template to change the one of the plurality of channel configurations; and

updating, according to the change request, the one of the plurality of channel configurations, including changing a visual layout of the first content element and the second content element for display on the customized channel by the one terminal device.

11. A television (TV) system comprising:

a plurality of TVs including a first TV that includes a TV processor, a TV memory element, and a display;

a server that includes a server processor and a server memory element, the server memory element having a plurality of content elements stored thereon, the server memory element including a plurality of channel configurations dictating a customized set of channels available for display on particular ones of the plurality of TVs, the plurality of channel configurations dictating predetermined ones of the plurality of content elements to be displayed on particular ones of the plurality of channels for the different ones of the plurality of TVs;

wherein the plurality of channel configurations includes a first channel configuration for the first TV, the display of the first TV configured to selectively switch between display of the first channel and display of the second channel;

wherein the first channel configuration dictates that, when the first channel is displayed, a first content element and a second content element are to be displayed simultaneously;

wherein the first channel configuration dictates that, when the second channel is displayed, a third content element is to be displayed;

wherein the first channel configuration indicates a storage location within the server memory element of the first, second, and third content elements;

wherein the first TV is configured to generate a first request for the first channel configuration;

wherein the first TV is configured to receive the first channel configuration from the server in response to the first request;

wherein the first TV is configured to generate at least one second request for the first content element and the second content element, the at least one second request including the storage location within the server memory element of the first and second content elements; and

wherein the first TV is configured receive the first and second content elements from the server in response to the at least one second request; and

wherein the display of the first TV is configured to display the first channel, including simultaneous display of the first content element and the second content element.

12. The TV system of claim 11,

wherein the first TV is configured to send an additional request for the third content element that includes the storage location within the server memory element of the third content element;

wherein the server is configured to retrieve the third content element in response to the additional request; and

wherein the display of the first TV is configured to display the third content element on the second channel.

13. The TV system of claim 11, wherein at least one of the plurality of content elements is user-selectable;

wherein the first TV is configured to send to the server a request for a content sub-element according to the first channel configuration, the content sub-element being related to the selected content element;

wherein the server is configured to retrieve the content sub-element from the server memory element and send the content sub-element in response to the request for the content sub-element; and

wherein the display of the first TV is configured to display the content sub-element.

14. The TV system of claim 11,

wherein the plurality of TVs includes a second TV;

wherein the server memory element includes a second channel configuration that dictates a second set of channels available for display on the second TV, the second channel configuration dictating a second collection of content elements to be displayed on the second set of channels;

wherein the second TV is configured to request the second channel configuration from the server and is configured to receive the second channel configuration from the server in response to the request;

wherein the second TV is configured to request from the server the second collection of content elements according to the second channel configuration; and

wherein the second TV is configured receive the second collection of content elements and display at least some of the second collection of content elements.