Method and apparatus for annotating a call

• US 10,182,142 B2
• Filed: 12/31/2017
• Issued: 01/15/2019
• Est. Priority Date: 06/13/2011
• Status: Active Grant

• Current Assignee: Zeno Holdings, LLC (Endpoint IP LLC)
• Original Assignee: Zeno Holdings, LLC (Endpoint IP LLC)
• Inventors: Woloshyn, Timothy D. T.
• Primary Examiner(s): Behnamian, Shahriar
• Application Number:
  US15/859,622
• Publication Number:
  US 20180205815A1
• Time in Patent Office: 380 Days
• Field of Search: 4554122
• CPC Class Codes: G06F 3/0488 using a touch-screen or digitiser, e.g. input of commands through traced gestures
• CPC Class Codes: G06F 40/169 Annotation, e.g. comment data or footnotes
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04L 67/75 Indicating network or usage conditions on the user display
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 1/72484 wherein functions are triggered by incoming communication events
• CPC Class Codes: H04M 2250/60 logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs logging of telephone numbers H04M1/56, H04M1/57
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 12/069 using certificates or pre-shared keys
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

Various aspects disclosed herein are directed to different types of personal assistant techniques for facilitating call event notation, tagging, calendaring, and etc., particularly those implemented on mobile communication devices. Users of mobile devices are provided with a relatively easy way to record and organize personal notes relating to one or more selected telephone conversations conducted by the user. Users can also manage notes, tasks, and schedule items related to the user'"'"'s contacts and social network(s). In at least one embodiment, a Mobile Application running on a user'"'"'s mobile device may be configured or designed to automatically detect an end of phone call event at the mobile device, and to automatically display a “pop-up” dialog GUI prompting the user to record a personalized note or other content (if desired), to be associated with the phone call which just ended.

Claims

1. A computer implemented method for automated notation system on a mobile device, the computer implemented method comprising:

causing at least one processor in the mobile device to execute a plurality of instructions for;

identifying a set of threshold criteria for causing a display, on the mobile device, of a first user interface prompting a user associated with the mobile device to initiate a procedure at the mobile device, the threshold criteria pertaining to a call event involving one of incoming calls, outgoing calls, failed calls, and successfully ended calls, wherein the threshold criteria include when an end of the call event is detected, and whether the call event is occurred during a predefined time range;

determining when the end of the call event has been detected in the mobile device;

displaying a second interface at the mobile communication device, when the set of threshold criteria has been satisfied, to allow the user to enter a message related to the call event, wherein part of the message is automatically populated with data related to the call event; and

transmitting the message to a designated destination specified by the user.

2. The method as recited in claim 1, wherein the part of the message includes a subject heading and includes one or more of:

a marketing name of a product, a name of a person with whom the phone event has occurred with, a date or time of the message.

3. The method as recited in claim 2, wherein the message or the subject heading indicates a duration of the call event.

4. The method as recited in claim 3, wherein the message is an email and the subject heading includes a subject in the email.

5. The method as recited in claim 1, further comprising showing a third interface to allow the user to manually organize, archive or search all messages respectively corresponding to a plurality of call events.

6. The method as recited in claim 5, wherein the messages are in multiple formats including email, text messages or an electronic message.

7. The method as recited in claim 1, wherein the application is installed and executed in the mobile device to display the first and second user interfaces.

8. The method as recited in claim 7, wherein the application forms the message and populates part of the message automatically.

9. The method as recited in claim 8, wherein the populated part of the message includes one or more of:

a name of a person with whom the phone event has occurred with, a date or time of the message.

10. The method as recited in claim 9, wherein the populated part of the message further includes contact information which the user has spoken to, locational/GPS data, or voice/audio/transcribed input data provided by the user.

11. A computer implemented method for automated notation system on a mobile device, the computer implemented method comprising causing at least one processor in the mobile device to execute a plurality of instructions for:

providing configurable threshold criteria via an application for causing a display of a first user interface prompting a user associated with the mobile device to initiate a procedure;

determining when an end of call event has been detected in the mobile device, the end of call event relating to a termination of a call conducted at the mobile device;

displaying a second user interface when the set of threshold criteria has been satisfied, wherein the second user interface allows the user to record information related to the call;

sending from said mobile device to a remote server;

the configurable threshold criteria in the mobile device;

the information related to the call received in the mobile device.

12. The method as recited in claim 11, wherein the configurable threshold criteria is a selected contact.

13. The method as recited claim 11, wherein the recorded information related to the call includes time of the call.

14. The method as recited claim 11, wherein the recorded information is related to the call and includes a duration of the call.

15. The method as recited claim 11, wherein the recorded information is related to the call and includes contact information.

16. The method as recited in claim 11, wherein part of the recorded information includes a subject heading and includes one or more of:

a marketing name of a product, a name of a person with whom the phone event has occurred with, a date or time of the message.

17. The method as recited in claim 16, wherein the recorded information or the subject heading includes a duration of the call event.

18. The method as recited in claim 17, wherein the message is an email and the subject heading includes a subject in the email.

19. The method as recited in claim 11, wherein the recorded information is in one of a plurality of formats including email, text messages or an electronic message.

20. The method as recited in claim 11, wherein the application is installed and executed in the mobile device to display the first and second user interfaces.