Method and system for contextualizing and targeting inquiries in remote meetings

• US 10,200,206 B2
• Filed: 03/11/2016
• Issued: 02/05/2019
• Est. Priority Date: 03/11/2016
• Status: Active Grant

• Current Assignee: Fujifilm Business Innovation Corp. (Fujifilm Holdings Corporation)
• Original Assignee: Fuji Xerox Company Limited (Fujifilm Holdings Corporation)
• Inventors: Wallbaum, Torben, Girgensohn, Andreas, Wilcox, Lynn Donelle, Shipman, III, Frank M., Boll-Westermann, Susanne
• Primary Examiner(s): Lim, Krisna
• Application Number:
  US15/067,582
• Publication Number:
  US 20170264447A1
• Time in Patent Office: 1,061 Days
• Field of Search: 709219
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status

Abstract

A method of requesting an inquiry reply during a synchronous remote meeting is provided. The method includes recording a synchronous meeting between remote users to generate a meeting recording, generating an inquiry during the synchronous meeting to create a generated inquiry, identifying a portion of the meeting recording relevant to the inquiry during the synchronous meeting, and transmitting the generated inquiry and the captured portion of the recording to a recipient user.

Claims

1. A method of requesting an inquiry reply during a synchronous remote meeting, the method comprising:

recording a synchronous meeting between remote users to generate a meeting recording;

receiving a request to generate an inquiry during the synchronous meeting;

generating an inquiry during the synchronous meeting to create a generated inquiry to be sent to a recipient user absent from the synchronous meeting;

identifying a portion of the meeting recording relevant to the inquiry, the portion of the meeting recording occurring prior to the received request to generate an inquiry; and

transmitting the generated inquiry and the captured portion of the recording to the recipient user.

2. The method of claim 1, further comprising receiving an asynchronous reply to the transmitted inquiry, the reply comprising a recording responsive to the transmitted inquiry.

3. The method of claim 2, further comprising:

storing the meeting recording for subsequent viewing;

inserting the recording responsive to the transmitted inquiry into the stored meeting recording,

wherein the recording responsive to the transmitted inquiry is inserted at a time interval of the meeting recording adjacent a time interval corresponding to the generating the inquiry.

4. The method of claim 1, wherein the capturing the portion of the recording relevant to the transmitted inquiry comprises one or more of:

detecting a change source of user input during the synchronous meeting;

detecting silence in the meeting indicative of sentence boundaries during the synchronous meeting; and

detecting a topic change during the synchronous meeting.

5. The method of claim 4, further comprising providing a user interface to allow a duration adjustment of the portion of the meeting recording.

6. The method of claim 1, wherein the generating the inquiry comprises:

detecting the identity of the remote users;

detecting users, who have attended past synchronous meetings also attended by the remote users;

suggesting one or more proposed recipients based on the detected remote users who have attended past synchronous meetings; and

providing an interface to allow the recipient user to be selected from the one or more proposed recipients.

7. The method of claim 1, wherein the transmitting the generated inquiry and the captured portion of the recording to a recipient user comprises sending at least one of:

an email,

an SMS message, and

a mobile app-based notification.

8. A non-transitory computer readable medium having stored therein a program for making a computer execute a method of requesting an inquiry reply during a synchronous remote meeting, the method comprising:

recording a synchronous meeting between remote users to generate a meeting recording;

receiving a request to generate an inquiry during the synchronous meeting;

generating an inquiry during the synchronous meeting to create a generated inquiry to be sent to a recipient user absent from the synchronous meeting;

identifying a portion of the meeting recording relevant to the inquiry, the portion of the meeting recording occurring prior to the received request to generate an inquiry; and

transmitting the generated inquiry and the captured portion of the recording to the recipient user.

9. The non-transitory computer readable medium of claim 8, further comprising receiving an asynchronous reply to the transmitted inquiry, the reply comprising a recording responsive to the transmitted inquiry.

10. The non-transitory computer readable medium of claim 9, further comprising:

storing the meeting recording for subsequent viewing;

inserting the recording responsive to the transmitted inquiry into the meeting recording,

wherein the recording responsive to the transmitted inquiry is inserted at a time interval of the meeting recording adjacent a time interval corresponding to the generating the inquiry.

11. The non-transitory computer readable medium of claim 8, wherein the capturing the portion of the recording relevant to the transmitted inquiry comprises one or more of:

detecting a change in source of user input during the synchronous meeting;

detecting silence in the meeting indicative of sentence boundaries during the synchronous meeting; and

detecting a topic change during the synchronous meeting.

12. The non-transitory computer readable medium of claim 11, further comprising providing a user interface to allow a duration adjustment of the portion of the meeting recording.

13. The non-transitory computer readable medium of claim 8, wherein the generating the inquiry comprises:

detecting the identity of the remote users;

detecting users who have attended past synchronous meetings also attended by the remote users;

suggesting one or more proposed recipients based on the detected remote users who have attended past synchronous meetings; and

providing an interface to allow the recipient user to be selected from the one or more proposed recipients.

14. The non-transitory computer readable medium of claim 8, wherein the transmitting the generated inquiry and the captured portion of the recording to a recipient user comprises sending at least one of:

an email,

an SMS message, and

a mobile app-based notification.

15. A server apparatus configured to request an inquiry reply during a synchronous remote meeting, the server apparatus comprising:

a memory; and

a processor configured to;

record a synchronous meeting between remote users to generate a meeting recording;

receive a request to generate an inquiry during the synchronous meeting;

generate an inquiry during the synchronous meeting to create a generated inquiry to be sent to a recipient user absent from the synchronous meeting;

identify a portion of the meeting recording relevant to the inquiry, the portion of the meeting recording occurring prior to the received request to generate an inquiry; and

transmit the generated inquiry and the captured portion of the recording to the recipient user.

16. The server apparatus of claim 15, wherein the processor is further configured to receive an asynchronous reply to the transmitted inquiry, the reply comprising a recording responsive to the transmitted inquiry.

17. The server apparatus of claim 16, wherein the processor is further configured to:

store the meeting recording to the memory for subsequent viewing;

inserting the recording responsive to the transmitted inquiry into the meeting recording,

wherein the recording responsive to the transmitted inquiry is inserted at a time interval of the meeting recording meeting adjacent a time interval corresponding to the generating the inquiry.

18. The server apparatus of claim 15, wherein the processor is configured to capture the portion of the recording relevant to the transmitted inquiry by doing one or more of:

detecting a change in source of user input during the synchronous meeting;

detecting silence in the meeting indicative of sentence boundaries during the synchronous meeting; and

detecting a topic change during the synchronous meeting.

19. The server apparatus of claim 15, wherein processor is configured to generate the inquiry by:

detecting the identity of the remote users;

detecting users who have attended past synchronous meetings also attended by the remote users;

suggesting one or more proposed recipients based on the detected remote users who have attended past synchronous meetings; and

providing an interface to allow the recipient user to be selected from the one or more proposed recipients.

20. The server apparatus of claim 15, wherein processor is configured to transmit the generated inquiry and the captured portion of the recording to a recipient user by sending at least one of:

an email,

an SMS message, and

a mobile app-based notification.