Service operation data processing using checklist functionality in association with inspected items

• US 10,204,322 B2
• Filed: 08/13/2015
• Issued: 02/12/2019
• Est. Priority Date: 09/19/2003
• Status: Active Grant

• Current Assignee: RPM Industries LLC
• Original Assignee: RPM Industries LLC
• Inventors: Apostolides, John K.
• Primary Examiner(s): Jeanty, Romain
• Application Number:
  US14/825,758
• Publication Number:
  US 20160104127A1
• Time in Patent Office: 1,279 Days
• Field of Search: 705 712
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06395 Quality analysis or management
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 30/012 Providing warranty services
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

In one embodiment, a system is provided for performing at least one service operation in association with at least one inspected item. The system includes a service data device configured for displaying at least one data screen including at least one checklist configured for operative use in connection with performance of the service operation on the inspected item, the data device being portable and being configured for processing at least one communication; a service administrator having at least one data storage medium configured for storing at least one of the checklists displayed on the data device, the service administrator further having at least one server for enabling at least one communication between the service administrator and the data device; at least a portion of at least one of the checklists being customizable by at least the service administrator; and, at least a portion of at least one of the checklists being electronically interactive in association with performance of the service operation on the inspected item.

Claims

1. A system, comprising:

a service data device configured for electronically displaying at least one data screen including at least one checklist configured for operative use in connection with a performance of at least one service operation on at least one inspected item, the service data device being portable and configured for processing a communication; and

a service administrator computer system having at least one data storage medium configured for storing the at least one checklist displayed on the service data device, the service administrator computer system further comprising at least one server for enabling communication between the service administrator computer system and the service data device; and

wherein the service data device is configured to electronically display the at least one checklist after synchronization with the service administrator computer system; and

wherein the at least one checklist comprises a current checklist stored in the at least one data storage medium of the service administrator computer system, and wherein the at least one checklist comprises at least one checklist item; and

wherein the at least one checklist item comprises a link to a supplemental data screen that when activated, causes the supplemental data screen to be displayed by the service data device; and

wherein the supplemental data screen comprises current supplemental information that is associated with performing the at least one service operation on the at least one inspected item and that is associated with the at least one checklist item.

2. The system of claim 1, wherein the supplemental data screen comprises at least one field for receiving a data entry from a user of the service data device.

3. The system of claim 2, wherein the at least one field for receiving the data entry from the user comprises a field for text entry.

4. The system of claim 2, wherein the data service device is configured to receive a checklist selection through the supplemental data screen.

5. The system of claim 1, wherein the data service device is configured to receive notes associated with a service operation through the supplemental data screen.

6. The system of claim 1, wherein the supplemental data screen comprises instructions on performing the at least one service operation on the at least one inspected item.

7. The system of claim 1, wherein the at least one checklist item comprises a plurality of checklist items and each checklist item of the plurality of checklist items comprises a respective link to a respective supplemental data screen.

8. The system of claim 7, wherein each respective supplemental data screen comprises current supplemental information that is different from each other respective supplemental data screen.

9. The system of claim 1, wherein the at least one checklist comprises a plurality of data entry options corresponding to the at least one checklist item.

10. The system of claim 9, wherein the supplemental data screen comprises the plurality of data entry options corresponding to the at least one checklist item.

11. The system of claim 10, wherein the plurality of data entry options correspond to the at least one checklist item having the link to the supplemental data screen that was activated to cause the service data device to display the supplemental data screen.

12. The system of claim 11, wherein the plurality of data entry options are predetermined selection boxes.

13. The system of claim 1, wherein the supplemental data screen comprises a dialog box.

14. The system of claim 1, wherein the current supplemental information of the supplemental data screen comprises a condition of the at least one inspected item.

15. The system of claim 14, wherein the supplemental data screen comprises data entry field associated with the condition of the at least one inspected item.

16. The system of claim 1, wherein the at least one inspected item further comprises at least one bar code and wherein the service data device is configured to read the at least one bar code.

17. The system of claim 1, wherein the service data device is configured to receive a type of input data, wherein the type of input data is selected from the group consisting of text entered via a keyboard, text entered via a pen-based computer system, verbal communications, verbal communications recorded by one or more microphones, verbal communications transcribed into text format, digital image data, and digital photographic data.

18. The system of claim 1, wherein the service data device is configured for associating, with at least one report, a data entry received via the supplemental data screen from a user of the service data device.

19. The system of claim 1, wherein the service data device is configured for assisting with a performance of a least one fluid operation of the at least one inspected item.

20. The system of claim 1, wherein the service data device is configured for generating a summary of the at least one checklist item including the information of the supplemental data screen.