System and method for providing a virtual presence while securely managing and applying user profile data

• US 10,204,364 B1
• Filed: 05/04/2017
• Issued: 02/12/2019
• Est. Priority Date: 02/03/2012
• Status: Active Grant

• Current Assignee: Ubetterknowme.com Incorporated
• Original Assignee: Ubetterknowme.com Incorporated
• Inventors: Kolton, Claudine, Naqvi, Shamim A
• Primary Examiner(s): Troost, Aaron L
• Application Number:
  US15/586,620
• Time in Patent Office: 649 Days
• CPC Class Codes: G06F 15/173 using an interconnection network, e.g. matrix, shuffle, pyramid, star, snowflake
• CPC Class Codes: G06Q 20/00 Payment architectures, schemes or protocols apparatus for performing or posting payment transactions G07F7/08, G07F19/00; electronic cash registers G07G1/12
• CPC Class Codes: G06Q 20/3224 Transactions dependent on location of M-devices
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: H04L 51/043 using or handling presence information
• CPC Class Codes: H04W 4/00 Services specially adapted for wireless communication networks; Facilities therefor
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/029 Location-based management or tracking services

Abstract

Systems and methods for responding to the arrival of a person within a defined geographic area after receiving a virtual presence of the person at a target destination before actual arrival at the target destination are defined. A mobile electronic device stores user profile data and periodically outputs a unique device identification number and position data. A host server monitors the position data and when it is within the defined geographic area, the user profile data is received from the mobile electronic device and transmitted to subscribing terminals. The terminals display the user profile data so that customer service may be enhanced upon the user'"'"'s arrival. When the user leaves the defined geographic area, the profile data is removed.

Claims

1. A system for responding to the arrival of a person within a defined geographic area before actual arrival at the target destination comprising:

a mobile electronic device configured to output a unique device identification number comprising;

a position locating navigation system that outputs position data;

a first radio transmitter;

a first radio receiver;

a first memory for storing user profile data;

a second memory for storing an application that transmits the position data, the device identification number and the user profile data using the first radio transmitter; and

a third memory for receiving a request profile signal using the first radio receiver when the mobile electronic device has entered the defined geographic area;

a host server comprising;

a second radio transmitter;

a second radio receiver;

a first transmitter configured to transmit data to an address of a terminal and to the mobile electronic device;

a list of addresses for terminals of service providers registered to provide services to the arriving person and the corresponding unique device identification number from the arriving person'"'"'s mobile electronic device;

a fourth memory for storing device identification numbers; and

a fifth memory for storing an application that recognizes device identification numbers and transmits a request profile signal to the mobile electronic device having a recognized device identification number using the second radio transmitter, that receives user profile data from the mobile electronic device having the recognized device identification number using the second radio receiver, that determines the nature of the information in the user profile data and performs one of modifying the user profile data or not modifying the user profile data, that reformats the resulting user profile data into a screen image and transmits one or both of the screen image to the terminal at an address from the list of addresses using the first transmitter and the user profile data to the mobile electronic device having the recognized device identification number responsive to the mobile electronic device Global Positioning System navigation arrival from information relating to the mobile electronic device within a defined geographic area before the actual navigated mobile electronic device destination arrival.

2. The system recited in claim 1, further comprising:

a terminal comprising a first receiver that receives the user profile data at the terminal address and a screen buffer for storing the user profile data.

3. The system recited in claim 2, wherein the mobile electronic device periodically transmits its device identification number and position data to the host server using the first radio transmitter.

4. The system recited in claim 3, wherein when the host server receives a recognized device identification number and position data using the second radio receiver indicating that the mobile electronic device is within the defined geographic area, the host server sends a request profile signal to the mobile electronic device using the first radio transmitter.

5. The system recited in claim 4, wherein when the mobile electronic device receives a request profile signal using the first radio receiver, the mobile electronic device transmits user profile data to the host server using the first radio transmitter.

6. The system recited in claim 5, wherein user profile data is encrypted on the mobile electronic device and decrypted on the terminal.

7. The system recited in claim 5, wherein the mobile electronic device is one of a mobile phone, iPad™

, tablet PC, and a laptop computer and wherein the terminal is one of a mobile phone, iPad™

, tablet PC, a laptop computer, and a dumb terminal.

8. The system recited in claim 5, wherein when the host server receives a device identification number and one of position data indicating that the mobile electronic device was but no longer is within the defined geographic area and a disconnect signal, the host server transmits data to the terminal that clears the user profile data from the terminal.

9. The system recited in claim 5, wherein the terminal is attachable to a person'"'"'s wrist.

10. A system connected to one or more terminals, the system comprising programmed circuitry for responding to the arrival of a person within a defined geographical area before actual arrival at a target destination, comprising:

a first memory for receiving a first location indicator;

a second memory for receiving a first identifier;

a third memory for receiving a user profile data;

a fourth memory for storing an application program;

a fifth memory for receiving a second location identifier;

a sixth memory for receiving a second identifier;

receiving a first location indicator from a mobile device and storing it in the first memory;

receiving an associated identifier from the mobile device and storing it in the second memory;

receiving a second location indicator from a mobile device and storing it in the fifth memory;

receiving a second identifier from the mobile device and storing it in the sixth memory;

responsive to the application program in the fourth memory recognizing the first location identifier, transmitting a request user profile data to the mobile device associated with the first identifier in the second memory;

responsive to receiving the requested user profile data, re-formatting the user profile data into a screen image and transmitting the screen image to one or more connected terminals;

responsive to the application program in the fourth memory recognizing the second location identifier, transmitting a clear screen buffer command to the one or more connected terminals; and

responsive to the application program in the fourth memory recognizing the second location identifier, clearing the third memory.

11. The system of claim 10 wherein the first identifier in the second memory and the second identifier in the fifth memory are identical.

12. The system of claim 10 wherein the one or connected terminals comprises one or more laptops.

13. The system of claim 10 wherein the one or more connected terminals comprises one or more terminals.

14. The system of claim 10 wherein the one or more connected terminals comprises one or more tablet computers.

15. The system of claim 10 wherein the one or more connected terminals comprises one or more mobile devices.

16. A method for responding to the arrival of a person within a defined geographical area before actual arrival at a target destination, comprising:

receiving a first location indicator and an associated identifier from a mobile device into a memory;

recognizing the unique identifier;

transmitting a request user profile signal to the mobile device;

responsive to receiving user profile data reformatting the user profile data into a screen image;

transmitting the screen image to one or more terminals;

receiving a second location identifier and the associated identifier from the mobile device;

recognizing the associated identifier;

transmitting a command to the one or more terminals to clear their respective screen buffers;

modifying the user profile data or not modifying the user profile data; and

transmitting the modified user profile data or the not modified user profile data to the mobile device.

17. The method of claim 16 further comprising organizing information relating to the associated identifier from the mobile device, and transmitting data to clear the screen image from the one or more terminals, wherein the user profile data is cleared from the memory.

18. The method of claim 17 wherein organizing information relating to the mobile device for the screen image comprises mobile device preferences with the user profile based on movement of the mobile device within a geographic environment.

19. The method of claim 18 wherein the mobile device preferences user profile includes information of the user based on one or more time periods that the user spends at one or more locations within the environment.

20. The method of claim 19 further comprising determining the movement of the user in the environment from location information, including information describing the environment received from the mobile device over one or more communication networks.