Observation platform for training, monitoring and mining structured communications
First Claim
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1. A method for controlling the delivery of instruction and training in an observation platform, comprising:
- receiving a signal from a first communication device at a second communication device associated with a computer system, wherein said second communication device comprises a radio base station, wherein a first characteristic of said signal corresponds to supplemental information useful for said instruction and said training, wherein a second characteristic of said signal corresponds to audio information initiated by the user of said first communication device, wherein said supplemental information comprises user habits of a user associated with said first communication device wherein said user habits comprise button presses, geographic position and user activity associated with said first communication device, and wherein said first communication device is a mobile device;
determining a status of said user is available for training, wherein said status is determined based on an analysis of said user habits and context information derived from a communication history of said user, at said computer system, based on said supplemental information and information sent from said first communication device to said second communication device;
sending instructional information to said first communication device to provide training via said first communication device in response to a determination that said status of said user is available for training, wherein said instructional information is for use by said user in conjunction with said first communication device; and
responsive to said computer system determining based on said analysis that said status of said user has become unavailable for training, suspending said training on said first communication device then resuming said training on said first communication device responsive to said computer system again determining said user status is available for training.
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Abstract
Using an observation platform for training, monitoring, and mining structured communications. A signal is received from a first communication device at a second communication device associated with a computer system, wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first communication device.
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Citations
15 Claims
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1. A method for controlling the delivery of instruction and training in an observation platform, comprising:
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receiving a signal from a first communication device at a second communication device associated with a computer system, wherein said second communication device comprises a radio base station, wherein a first characteristic of said signal corresponds to supplemental information useful for said instruction and said training, wherein a second characteristic of said signal corresponds to audio information initiated by the user of said first communication device, wherein said supplemental information comprises user habits of a user associated with said first communication device wherein said user habits comprise button presses, geographic position and user activity associated with said first communication device, and wherein said first communication device is a mobile device; determining a status of said user is available for training, wherein said status is determined based on an analysis of said user habits and context information derived from a communication history of said user, at said computer system, based on said supplemental information and information sent from said first communication device to said second communication device; sending instructional information to said first communication device to provide training via said first communication device in response to a determination that said status of said user is available for training, wherein said instructional information is for use by said user in conjunction with said first communication device; and responsive to said computer system determining based on said analysis that said status of said user has become unavailable for training, suspending said training on said first communication device then resuming said training on said first communication device responsive to said computer system again determining said user status is available for training. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A non-transitory computer-usable storage medium having instructions embodied therein that when executed cause a computer system to perform a method for instruction and training in an observation platform, said method comprising:
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receiving a signal from a first communication device at a second communication device associated with a computer system, wherein said second communication device comprises a radio base station, wherein a first characteristic of said signal corresponds to supplemental information useful for said instruction and said training, wherein a second characteristic of said signal corresponds to audio information initiated by the user of said first communication device, wherein said supplemental information comprises user habits of a user associated with said first communication device wherein said user habits comprise button presses and user activity associated with said first communication device, and wherein said first communication device is a mobile device; determining a status of said user is available for training, wherein said status is determined based on an analysis of said user habits and context information derived from a communication history of said user, at said computer system, based on said supplemental information and information sent from said first communication device to said second communication device; sending instructional information to said first communication device to provide training via said first communication device in response to a determination that said status of said user is available for training, wherein said instructional information is for use by said user in conjunction with said first communication device; and responsive to said computer system determining based on said analysis that said status of said user has become unavailable for training, suspending said training on said first communication device then resuming said training on said first communication device responsive to said computer system again determining said user status is available for training.
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15. A system for training using structured communications, said system comprising:
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a first communication device for sending a signal, wherein a first characteristic of said signal corresponds to supplemental information useful for said instruction and said training, wherein a second characteristic of said signal corresponds to audio information initiated by the user of said first communication device, wherein said supplemental information comprises user habits of a user associated with said first communication device wherein said user habits comprise button presses and user activity associated with said first communication device, wherein said first communication device is a mobile device; a second communication device for receiving said signal, wherein said second communication device is a radio base station; and a computer system associated with said second communication device for determining a status of said user is available for training, based on an analysis of said user habits and context information derived from a communication history of said user and said supplemental information, and information sent from said first communication device to said second communication device and wherein said computer system is configured to; send instructional information to said first communication device to provide training via said first communication device in response to a determination that said status of said user is available for training, wherein said instructional information is for use by said user in conjunction with said first communication device; and responsive to said computer system determining based on said analysis that said status of said user has become unavailable for training, suspend said training on said first communication device then resume said training on said first communication device responsive to said computer system again determining said user status is available for training.
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Specification