Inbound calls to intelligent controlled-environment facility resident media and/or communications devices
First Claim
1. An inbound call system for providing inbound calls to an inmate media and/or communications device operated by an inmate of a controlled-environment facility, the system comprising:
- an inbound inmate call server configured to;
receive a call originating from an inbound caller dialing a called number, wherein the received call is redirected from a telecommunications service provider to an inbound calling account associated with the inmate; and
connect the inbound caller with the inmate media and/or communications device; and
an authenticating server configured to;
confirm the inbound caller is associated with an address identifier of the inmate media and/or communications device;
receive, via the inmate media and/or communications device, data for verifying the identity of the inmate; and
verify the identity of the inmate using the received data;
confirm the identified inmate is associated with the address identifier of the inmate media and/or communications device.
7 Assignments
0 Petitions
Accused Products
Abstract
Inbound call processing systems and methods for processing inbound calls to controlled-environment facility resident media and/or communications devices employ an inbound resident call server configured to host inbound calling accounts established by non-residents, receive inbound calls from the non-residents, route the inbound calls to an authenticating server, confirm that the resident device is active, and connect the inbound resident call system with the resident device if active or inform the non-resident the resident is not available if not. The inbound resident call server also connects the non-resident inbound call with the resident device if the non-resident is associated with the inbound calling account, the inbound calling account is associated with an address identifier of the resident device and the resident'"'"'s personal identification number is associated with the address identifier of the resident device, all of which may be authenticated by the authenticating server.
86 Citations
20 Claims
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1. An inbound call system for providing inbound calls to an inmate media and/or communications device operated by an inmate of a controlled-environment facility, the system comprising:
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an inbound inmate call server configured to; receive a call originating from an inbound caller dialing a called number, wherein the received call is redirected from a telecommunications service provider to an inbound calling account associated with the inmate; and connect the inbound caller with the inmate media and/or communications device; and an authenticating server configured to; confirm the inbound caller is associated with an address identifier of the inmate media and/or communications device; receive, via the inmate media and/or communications device, data for verifying the identity of the inmate; and verify the identity of the inmate using the received data; confirm the identified inmate is associated with the address identifier of the inmate media and/or communications device. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A non-transitory computer-readable storage device having program instructions stored thereon that, upon execution by an inbound call system operable to provide inbound calls to an inmate media and/or communications device operated by an inmate of a controlled-environment facility, wherein the program instructions cause the inbound call system to:
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receive a call originating from an inbound caller dialing a called number, wherein the received call is redirected from a telecommunications service provider to an inbound calling account associated with the inmate; confirm the inbound caller is associated with an address identifier of the inmate media and/or communications device; receive, via the inmate media and/or communications device, data for verifying the identity of the inmate; verify the identity of the inmate using the received data; confirm the identified inmate is associated with the address identifier of the inmate media and/or communications device; and connect the inbound caller with the confirmed inmate operating the inmate media and/or communications device. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A method for providing inbound calls to an inmate media and/or communications device operated by an inmate of a controlled-environment facility, the method comprising:
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receiving a call originating from an inbound caller dialing a called number, wherein the received call is redirected from a telecommunications service provider to an inbound calling account associated with the inmate; confirming the inbound caller is associated with an address identifier of the inmate media and/or communications device; receiving, via the inmate media and/or communications device, data for verifying the identity of the inmate; verifying the identity of the inmate using the received data; confirming the identified inmate is associated with the address identifier of the inmate media and/or communications device; and connecting the inbound caller with the confirmed inmate operating the inmate media and/or communications device. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification