System and method for automatically generating a prescription refill order via a reply electronic message
First Claim
1. A method of generating a refill order for one or more prescription medications via a reply electronic message to an electronic refill reminder, the method executed by one or more computer processors programmed to perform the method, the method comprising:
- determining whether one or more prescription medications are eligible for refill for a customer;
retrieving one or more prescription numbers corresponding to the one or more determined refill-eligible prescription medications for the customer;
generating a unique refill reminder identifier associated with the one or more retrieved prescription numbers;
transmitting, over a network, an electronic refill reminder to the customer, the electronic refill reminder including at least the generated unique refill reminder identifier;
receiving, over the network and in near real-time, a reply electronic message from the customer, the reply electronic message being sent in response to the customer receiving the electronic refill reminder;
parsing the reply electronic message to (i) obtain the unique refill reminder identifier and (ii) identify whether the reply electronic message is generated by the customer or by an automated system; and
when the reply electronic message is generated by the customer;
validating the unique refill reminder identifier by verifying that the unique refill reminder identifier exists in a database of refill reminder identifiers, the refill reminder identifiers corresponding to previously sent electronic refill reminders;
generating a unique refill order number associated with the unique refill reminder identifier;
retrieving, using the unique refill reminder identifier, one or more prescription numbers associated with the unique refill reminder identifier, each prescription number corresponding to a previously filled prescription medication and a patient;
transmitting, over the network, the generated unique refill order number and retrieved one or more prescription numbers for fulfillment of the one or more prescription medications corresponding to the one or more prescription numbers; and
transmitting, over the network, a refill order confirmation electronic message to the customer, the refill order confirmation electronic message including refill order confirmation information for the one or more prescription medications.
1 Assignment
0 Petitions
Accused Products
Abstract
The method and system may provide a service that allows a customer to order refills of one or more prescription medications in a quick and hassle-free manner from a remote location using a computer or mobile device. The customer replies to an electronic refill reminder that includes refill-eligible prescription numbers and a refill reminder identifier. The system receives the refill reply electronic message from the customer and validates the refill reminder identifier associated with the refill reply electronic message. The system then generates a refill order number associated with the refill reminder identifier, retrieves one or more prescription numbers associated with the refill reminder identifier, and transmits the generated refill order number and retrieved one or more prescription numbers for fulfillment. The customer receives a refill order confirmation electronic message from the system.
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Citations
21 Claims
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1. A method of generating a refill order for one or more prescription medications via a reply electronic message to an electronic refill reminder, the method executed by one or more computer processors programmed to perform the method, the method comprising:
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determining whether one or more prescription medications are eligible for refill for a customer; retrieving one or more prescription numbers corresponding to the one or more determined refill-eligible prescription medications for the customer; generating a unique refill reminder identifier associated with the one or more retrieved prescription numbers; transmitting, over a network, an electronic refill reminder to the customer, the electronic refill reminder including at least the generated unique refill reminder identifier; receiving, over the network and in near real-time, a reply electronic message from the customer, the reply electronic message being sent in response to the customer receiving the electronic refill reminder; parsing the reply electronic message to (i) obtain the unique refill reminder identifier and (ii) identify whether the reply electronic message is generated by the customer or by an automated system; and when the reply electronic message is generated by the customer; validating the unique refill reminder identifier by verifying that the unique refill reminder identifier exists in a database of refill reminder identifiers, the refill reminder identifiers corresponding to previously sent electronic refill reminders; generating a unique refill order number associated with the unique refill reminder identifier; retrieving, using the unique refill reminder identifier, one or more prescription numbers associated with the unique refill reminder identifier, each prescription number corresponding to a previously filled prescription medication and a patient; transmitting, over the network, the generated unique refill order number and retrieved one or more prescription numbers for fulfillment of the one or more prescription medications corresponding to the one or more prescription numbers; and transmitting, over the network, a refill order confirmation electronic message to the customer, the refill order confirmation electronic message including refill order confirmation information for the one or more prescription medications. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A non-transitory computer-readable storage medium having stored thereon a set of instructions, executable by a processor, for generating a refill order for one or more prescription medications via a reply electronic message to an electronic refill reminder, the instructions comprising:
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instructions for determining whether one or more prescription medications are eligible for refill for a customer; instructions for retrieving one or more prescription numbers corresponding to the one or more determined refill-eligible prescription medications for the customer; instructions for generating a unique refill reminder identifier associated with the one or more retrieved prescription numbers; instructions for transmitting, over a network, an electronic refill reminder to the customer, the electronic refill reminder including at least the generated unique refill reminder identifier; instructions for receiving, over the network and in near real-time, a reply electronic message from the customer, the reply electronic message being sent in response to the customer receiving the electronic refill reminder; instructions for parsing the reply electronic message to (i) obtain the unique refill reminder identifier and (ii) identify whether the reply electronic message is generated by the customer or by an automated system; and when the reply electronic message is generated by the customer; instructions for validating the unique refill reminder identifier by verifying that the unique refill reminder identifier exists in a database of refill reminder identifiers, the refill reminder identifiers corresponding to previously sent electronic refill reminders; instructions for generating a unique refill order number associated with the unique refill reminder identifier; instructions for retrieving, using the unique refill reminder identifier, one or more prescription numbers associated with the unique refill reminder identifier, each prescription number corresponding to a previously filled prescription medication and a patient; instructions for transmitting, over the network, the generated unique refill order number and retrieved one or more prescription numbers for fulfillment of the one or more prescription medications corresponding to the one or more prescription numbers; and instructions for transmitting, over the network, a refill order confirmation electronic message to the customer, the refill order confirmation electronic message including refill order confirmation information for the one or more prescription medications. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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19. A system receiving and generating a refill order for one or more prescription medications via an electronic message, the system comprising:
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a communication network; a client device communicatively coupled to the communication network; a server communicatively coupled to the communication network, the server comprising a non-transitory computer-readable medium storing instructions, executable by a processor in the server to; determine whether one or more prescription medications are eligible for refill for a customer; retrieve one or more prescription numbers corresponding to the one or more determined refill-eligible prescription medications for the customer; generate a unique refill reminder identifier associated with the one or more retrieved prescription numbers; transmit, over a network, an electronic refill reminder to the customer, the electronic refill reminder including at least the generated unique refill reminder identifier; receive, over the network and in near real-time, a reply electronic message from the customer, the reply electronic message being sent in response to the customer receiving the electronic refill reminder; parse the reply electronic message to (i) obtain the unique refill reminder identifier and (ii) identify whether the reply electronic message is generated by the customer or by an automated system; and when the reply electronic message is generated by the customer; validate the unique refill reminder identifier by verifying that the unique refill reminder identifier exists in a database of refill reminder identifiers, the refill reminder identifiers corresponding to previously sent electronic refill reminders; generate a unique refill order number associated with the unique refill reminder identifier; retrieve, using the unique refill reminder identifier, one or more prescription numbers associated with the unique refill reminder identifier, each prescription number corresponding to a previously filled prescription medication and a patient; transmit, over the network, the generated unique refill order number and retrieved one or more prescription numbers for fulfillment of the one or more prescription medications corresponding to the one or more prescription numbers; and transmit, over the network, a refill order confirmation electronic message to the customer, the refill order confirmation electronic message including refill order confirmation information for the one or more prescription medications. - View Dependent Claims (20, 21)
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Specification