Providing access to a private resource in an enterprise social networking system

• US 10,210,466 B2
• Filed: 05/19/2017
• Issued: 02/19/2019
• Est. Priority Date: 05/03/2013
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Grignon, Yanik
• Primary Examiner(s): Traore, Fatoumata
• Application Number:
  US15/599,831
• Publication Number:
  US 20170255883A1
• Time in Patent Office: 641 Days
• Field of Search: None
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 63/102 Entity profiles

Abstract

Disclosed are methods, apparatus, systems, and computer readable storage media for providing access to a private resource in an enterprise social networking system. One or more servers may receive a request for access to a private resource to be granted to a user from a publisher. The publisher may be configured to publish a message as a feed item to one or more feeds, where the message includes a user identification identifying the user. The user does not have access to the private resource. The feed item may be provided to display in the one or more feeds. Access may be granted to the user via the one or more feeds. In some implementations, access may be granted in response to a user input from the feed item associated with a moderator or owner, the moderator or owner having a privilege to control user access to the private resource.

Claims

1. A system for providing access to a private resource, the system comprising:

a database system comprising one or more hardware processors, the database system configurable to cause;

displaying, in a user interface on a display of a user device associated with a first user of the enterprise social networking system, a publisher configured to share feed items in a feed of an enterprise social networking system, the feed being dedicated to the private resource, the private resource and the feed being accessible to only authorized users of the enterprise social networking system, the publisher comprising;

an input area configured to receive text, and

a first selection operable to share the text in a feed item in the feed;

processing a first request received via the publisher, to share content associated with the private resource with a second user of the enterprise social networking system;

determining, responsive to processing the first request, that the second user is not one of the authorized users;

displaying, in the user interface, responsive to determining that the second user is not one of the authorized users, a second selection operable to allow the first user to request provision, to the second user, of access to the private resource; and

displaying, on a display of an administrator device associated with an administrator, responsive to determining that the second selection has been selected, one or more input controls configured to receive administrator input to grant the second user access to the private resource.

2. The system of claim 1, wherein determining that the second user is not one of the authorized users comprises:

comparing a user ID associated with the second user against a membership database, the membership database identifying the authorized users.

3. The system of claim 2, wherein the first request comprises text entered in the input area of the publisher, the entered text comprising a symbol in a form of a hashtag or an @mention in combination with the user ID.

4. The system of claim 1, the database system further configurable to cause:

determining that the second selection has been selected; and

providing to the second user, responsive to determining that the second selection has been selected, access to the private resource.

5. The system of claim 1, the database system further configurable to cause:

determining that the second user belongs to the enterprise social networking system.

6. The system of claim 1, wherein access to the private resource comprises unlimited privileges to retrieve social network data and initiate social networking actions available to the authorized users.

7. The system of claim 1, wherein access to the private resource comprises limited privileges defined by a user having a privilege to control user access to the private resource and the feed.

8. The system of claim 1, the database system further configurable to cause:

comparing one or more membership parameters for granting access to the private resource against an attribute of the second user;

determining that the attribute satisfies the one or more membership parameters; and

displaying, in the user interface and responsive to determining that the attribute satisfies the one or more membership parameters, a recommendation in association with the feed.

9. The system of claim 1,

wherein the administrator is an authorized administrator.

10. A method for providing access to a private resource, the method comprising:

causing display, in a user interface on a display of a user device associated with a first user of the enterprise social networking system, of a publisher configured to share feed items in a feed of an enterprise social networking system, the feed being dedicated to the private resource, the private resource and the feed being accessible to only authorized users of the enterprise social networking system, the publisher comprising;

an input area configured to receive text, and

a first selection operable to share the text in a feed item in the feed;

processing a first request received via the publisher to share content associated with the private resource with a second user of the enterprise social networking system;

determining, responsive to processing the first request, that the second user is not one of the authorized users;

causing display, in the user interface, responsive to determining that the second user is not one of the authorized users, of a second selection operable to allow the first user to request provision, to the second user, of access to the private resource; and

causing display, on a display of an administrator device associated with an administrator, responsive to determining that the second selection has been selected, of one or more input controls configured to receive administrator input to grant the second user access to the private resource.

11. The method of claim 10, wherein determining that the second user is not one of the authorized users comprises:

comparing a user ID associated with the second user against a membership database, the membership database identifying the authorized users.

12. The method of claim 11, wherein the first request comprises text entered in the input area of the publisher, the entered text comprising a symbol in a form of a hashtag or an @mention in combination with the user ID.

13. The method of claim 10, further comprising:

determining that the second selection has been selected; and

providing to the second user, responsive to determining that the second selection has been selected, access to the private resource.

14. The method of claim 10, further comprising:

comparing one or more membership parameters for granting access to the private resource against an attribute of the second user;

determining that the attribute satisfies the one or more membership parameters; and

displaying, in the user interface and responsive to determining that the attribute satisfies the one or more membership parameters, a recommendation in association with the feed.

15. The method of claim 10,

wherein the administrator is an authorized administrator.

16. A computer program product comprising computer-readable program code capable of being executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code comprising instructions configurable to cause:

displaying, in a user interface on a display of a user device associated with a first user of the enterprise social networking system, a publisher configured to share feed items in a feed of an enterprise social networking system, the feed being dedicated to the private resource, the private resource and the feed being accessible to only authorized users of the enterprise social networking system, the publisher comprising;

an input area configured to receive text, and

a first selection operable to share the text in a feed item in the feed;

processing a first request received via the publisher to share content associated with the private resource with a second user of the enterprise social networking system;

determining, responsive to processing the first request, that the second user is not one of the authorized users;

displaying, in the user interface, responsive to determining that the second user is not one of the authorized users, a second selection operable to allow the first user to request provision, to the second user, of access to the private resource; and

displaying, on a display of an administrator device associated with an administrator, responsive to determining that the second selection has been selected, one or more input controls configured to receive administrator input to grant the second user access to the private resource.

17. The computer program product of claim 16, wherein determining that the second user is not one of the authorized users comprises:

comparing a user ID associated with the second user against a membership database, the membership database identifying the authorized users.

18. The computer program product of claim 16, the instructions further configurable to cause:

determining that the second selection has been selected; and

providing to the second user, responsive to determining that the second selection has been selected, access to the private resource.

19. The computer program product of claim 16, the instructions further configurable to cause:

comparing one or more membership parameters for granting access to the private resource against an attribute of the second user;

determining that the attribute satisfies the one or more membership parameters; and

displaying, in the user interface and responsive to determining that the attribute satisfies the one or more membership parameters, a recommendation in association with the feed.

20. The computer program product of claim 16,

wherein the administrator is an authorized administrator.