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System for identifying resource issues and managing a network of resources

  • US 10,210,485 B2
  • Filed: 06/17/2016
  • Issued: 02/19/2019
  • Est. Priority Date: 06/17/2016
  • Status: Active Grant
First Claim
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1. A system for identifying resource issues and managing a network of resources, the system comprising:

  • a network communication interface;

    a memory device storing a resource manager entity device security and maintenance application;

    a processing device operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to;

    run performance and maintenance tests periodically for detecting issues associated with a plurality of resources of an entity;

    identify at least one issue associated with at least a first resource of the plurality of resources;

    transmit a notification associated with the at least one issue to the entity based on an alert triggered by the performance and maintenance tests;

    notify, via the network communication interface, the plurality of resources of the entity of the at least one issue associated with the first resource based on identifying the at least one issue;

    transmit an alert to a set of resources of the plurality of resources within a predetermined geographic distance from the first resource of an increase in a number of transactions;

    identify that a customer has initiated an online banking session via a web browser or a mobile application on a user device and identify a location of the customer; and

    notify the customer, via a graphical user interface on the user device, that the first resource is experiencing the at least one issue and provide locations of the set of resources located within the predetermined geographic distance.

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