System for identifying resource issues and managing a network of resources
First Claim
1. A system for identifying resource issues and managing a network of resources, the system comprising:
- a network communication interface;
a memory device storing a resource manager entity device security and maintenance application;
a processing device operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to;
run performance and maintenance tests periodically for detecting issues associated with a plurality of resources of an entity;
identify at least one issue associated with at least a first resource of the plurality of resources;
transmit a notification associated with the at least one issue to the entity based on an alert triggered by the performance and maintenance tests;
notify, via the network communication interface, the plurality of resources of the entity of the at least one issue associated with the first resource based on identifying the at least one issue;
transmit an alert to a set of resources of the plurality of resources within a predetermined geographic distance from the first resource of an increase in a number of transactions;
identify that a customer has initiated an online banking session via a web browser or a mobile application on a user device and identify a location of the customer; and
notify the customer, via a graphical user interface on the user device, that the first resource is experiencing the at least one issue and provide locations of the set of resources located within the predetermined geographic distance.
1 Assignment
0 Petitions
Accused Products
Abstract
Systems, computer program products, and methods are described herein for resource manager entity device security and maintenance. The present invention is configured to identify an issue with a resource and notify all other resources across the entity and customers of the entity that the resource is experiencing an issue; determine that an account is involved in a counterfeit activity and notify all other resources across the entity to deny further activity associated with the account; determine that the first resource is experiencing an issue and send fixes to the first resource and all other resources located within a predetermined distance from the first resource.
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Citations
20 Claims
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1. A system for identifying resource issues and managing a network of resources, the system comprising:
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a network communication interface; a memory device storing a resource manager entity device security and maintenance application; a processing device operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to; run performance and maintenance tests periodically for detecting issues associated with a plurality of resources of an entity; identify at least one issue associated with at least a first resource of the plurality of resources; transmit a notification associated with the at least one issue to the entity based on an alert triggered by the performance and maintenance tests; notify, via the network communication interface, the plurality of resources of the entity of the at least one issue associated with the first resource based on identifying the at least one issue; transmit an alert to a set of resources of the plurality of resources within a predetermined geographic distance from the first resource of an increase in a number of transactions; identify that a customer has initiated an online banking session via a web browser or a mobile application on a user device and identify a location of the customer; and notify the customer, via a graphical user interface on the user device, that the first resource is experiencing the at least one issue and provide locations of the set of resources located within the predetermined geographic distance. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer program product for identifying resource issues and managing a network of resources, the computer program product comprising at least one non-transitory computer-readable medium having computer-readable program code portions embodied therein, the computer-readable program code portions comprising:
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an executable portion configured for running performance and maintenance tests periodically for detecting issues associated with a plurality of resources of an entity; an executable portion configured for identifying at least one issue associated with a first resource of the plurality of resources; an executable portion configured for transmitting a notification associated with the at least one issue to the entity based on an alert triggered by the performance and maintenance tests; an executable portion configured for notifying, via a network communication interface, the plurality of resources of the entity of the at least one issue associated with the first resource, based on identifying the at least one issue; an executable portion configured for transmitting an alert to a set of resources of the plurality of resources within a predetermined geographic distance from the first resource of an increase in a number of transactions; an executable portion configured for identifying that a customer has initiated an online banking session via a web browser or a mobile application on a user device and identifying a location of the customer; and an executable portion configured for notifying the customer, via a graphical user interface on the user device, that the first resource is experiencing the at least one issue and provide locations of the set of resources located within the predetermined geographic distance. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A computerized method for identifying resource issues and managing a network of resources, the method comprising:
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running performance and maintenance tests periodically for detecting issues associated with a plurality of resources of an entity; identifying at least one issue associated with at least a first resource of the plurality of resources; transmitting a notification associated with the at least one issue to the entity based on an alert triggered by the performance and maintenance tests; notifying, via the network communication interface, the plurality of resources of the entity of the at least one issue associated with the first resource, based on identifying the at least one issue; transmitting an alert to a set of resources of the plurality of resources within a predetermined geographic distance from the first resource of an increase in a number of transactions; identifying that a customer has initiated an online banking session via a web browser or a mobile application on a user device and identifying a location of the customer; and notifying the customer, via a graphical user interface on the user device, that the first resource is experiencing the at least one issue and provide locations of the set of resources located within the predetermined geographic distance. - View Dependent Claims (17, 18, 19, 20)
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Specification