Central conferencing routing server
First Claim
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1. A method comprising:
- maintaining, by a computing device, a list of master identification numbers associated with a plurality of customers of a communications network;
determining a priority list of conference bridges for a first customer of the plurality of customers;
receiving, after determining the priority list for the first customer, a communication from a user associated with the first customer to establish a collaboration conference on the communications network; and
in response to the receiving step;
associating the user with a first master identification number from the list of master identification numbers;
analyzing performance information for one or more conference bridges associated with the network;
automatically selecting one of the one or more conference bridges associated with the network for hosting the collaboration conference based at least on the priority list and the performance information; and
automatically causing the collaboration conference to be initiated on the first conference bridge.
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Abstract
Aspects of the present disclosure involve systems, methods, computer program products, and the like, for collaboration conferencing with multiple participants over a communications network, and more specifically for a conferencing routing service for managing and routing collaboration participants.
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Citations
13 Claims
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1. A method comprising:
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maintaining, by a computing device, a list of master identification numbers associated with a plurality of customers of a communications network; determining a priority list of conference bridges for a first customer of the plurality of customers; receiving, after determining the priority list for the first customer, a communication from a user associated with the first customer to establish a collaboration conference on the communications network; and in response to the receiving step; associating the user with a first master identification number from the list of master identification numbers; analyzing performance information for one or more conference bridges associated with the network; automatically selecting one of the one or more conference bridges associated with the network for hosting the collaboration conference based at least on the priority list and the performance information; and automatically causing the collaboration conference to be initiated on the first conference bridge. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system for selecting a conference bridge associated with a communications network for hosting a collaboration conference event, the system comprising:
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a network interface unit configured to receive a communication from a user associated with a first customer of a plurality of customers of the communications network to establish the collaboration conference event on the network; a processing device in communication with the network interface unit; and a non-transitory computer-readable medium configured to maintain a list of master identification numbers associated with a plurality of customers of the communications network, including at least a first master identification number associated with the first customer, wherein the computer-readable medium is connected to the processing device and is configured to store information and instructions that, when executed by the processing device, performs the operations of; determining a priority list of conference bridges for a first customer of the plurality of customers; storing the priority list for the first customer prior to the network interface unit receiving the communication from the user; associating the user with a first master identification number from the list of master identification numbers stored in the computer-readable medium; analyzing performance information for the one or more conference bridges associated with the network; selecting a first conference bridge of the one or more conference bridges associated with the network for hosting the collaboration conference event based at least on the priority list and the performance information; and automatically causing the collaboration conference event to be initiated on the first conference bridge. - View Dependent Claims (9, 10, 11, 12, 13)
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Specification