Performing actions associated with positive feedback events

• US 10,216,749 B2
• Filed: 12/30/2013
• Issued: 02/26/2019
• Est. Priority Date: 03/28/2013
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Mauney, Bradley Scott, Jayaram, Vinodh, Rusev, Peter
• Primary Examiner(s): Chan, Wing F
• Assistant Examiner(s): Ng, Billy H
• Application Number:
  US14/143,982
• Publication Number:
  US 20140297748A1
• Time in Patent Office: 1,884 Days
• CPC Class Codes: G06F 16/148 File search processing
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

Systems and methods for providing behavior feedback to members of a social network service are described. In some example embodiments, the systems and methods access information associated with positive feedback events for a member of a social network service, identify activities associated with the positive feedback events that were performed by the member of the social network service, and perform an action based on the identified one or more activities performed by the member of the social network service. For example, the systems and methods may display and/or update a dashboard that tracks and provides information associated with a member'"'"'s status and interactions inside and outside of the social network service, may provide recommendations to other members that identify activities determined to generate positive feedback events for the members, and so on.

Claims

1. A method comprising:

accessing information associated with one or more positive feedback events for one or more members of a social network service, wherein a plurality of the positive feedback events comprise endorsements, by a first set of members, of content provided to the social network service by a second set of members, the content provided via a feed or content stream of the social network service, the endorsements by the first set of members resulting from the first set of members selecting a “

like”

button presented in association with content published in the feed or content stream of the social network service;

identifying one or more types of the content provided by the second set of members, wherein the one or more types of the content are associated with more than a threshold number of positive feedback events performed by the first set of members of the social network service;

subsequent to said identifying step, determining that a particular member, not included in the first and second sets of members, has provided less than a threshold number of items of the one or more types of content that are associated with more than the threshold number of positive feedback events performed by the first set of members of the social network service;

in response to the determination, recommending to the particular member that the particular member provides more items of the one or more types of content; and

in response to a positive feedback event associated with an item of content provided by the particular member of the social network service, updating a dashboard, for the particular member of the social network service, that contains information identifying an aggregation of positive feedback events associated with the particular member.

2. The method of claim 1, wherein accessing information associated with the one or more positive feedback events for the one or more members of the social network service includes accessing information associated with a positive feedback event that occurred within the social network service;

and

wherein the identifying the one or more types of content associated with the more than the threshold number of positive feedback events performed by the second set of members of the social network service includes identifying a type of content created by the first set of members within the social network service.

3. The method of claim 1, wherein accessing information associated with one or more positive feedback events for the one or more members of the social network service includes accessing information associated with a positive feedback event that occurred at an online location outside of the social network service;

and

wherein identifying the one or more types of content associated with the more than the threshold number of positive feedback events performed by the second set of members of the social network service includes identifying a type of content that was created by the first set of members outside of the social network service.

4. The method of claim 1, wherein accessing information associated with one or more positive feedback events for the one or more members of the social network service includes accessing information associated with endorsements of a plurality of items of content created, by the second set of members, within the social network service.

5. The method of claim 1, wherein accessing information associated with one or more positive feedback events for the one or more members of the social network service includes accessing information associated with a view of profile pages associated with the second set of members of the social network service.

6. The method of claim 1, wherein identifying one or more types of content associated with more than the threshold number of the positive feedback events that were performed by the second set of members of the social network service includes identifying content published by the second set of members to the social network service.

7. The method of claim 1, wherein identifying one or more types of content associated with more than the threshold number of the positive feedback events that were performed by the first set of members of the social network service includes identifying content published by the second set of members outside of the social network service.

8. The method of claim 1 further comprising identifying to two or more members of the social network service items of content provided by the particular member that are of the one or more types of content associated with more than the threshold number of positive feedback events.

9. The method of claim 1 further comprising, in response to a positive feedback event associated with an item of content provided by the particular member of the social network service, updating a dashboard, for the particular member of the social network service, that contains information identifying an aggregation of positive feedback events associated with the particular member.

10. The method of claim 1 further comprising updating the dashboard, for the particular member of the social network service, that contains actionable elements configured to cause the particular member to provide additional items of content of the one or more types of the content associated with the more than the threshold number of positive feedback events.

11. The method of claim 1 further comprising updating the dashboard, for the particular member of the social network service, that contains information associated with statistics for positive feedback events associated with the particular member.

12. The method of claim 1 further comprising updating the dashboard, for the particular member of the social network service, that contains information associated with two or more types positive feedback events associated with the member.

13. The method of claim 1, wherein the first set of members includes at least some members of the second set of members.

14. A system comprising:

one or more processors and a non-transitory machine readable memory storing sets of instructions that when implemented by the one or more processors;

access information associated with one or more positive feedback events for a one or more members of a social network service, wherein a plurality of the positive feedback events comprise endorsements, by a first set of members, of content provided to the social network service by a second set of members, the content including any one of;

a comment relating to other content published in a feed or content stream of the social network service, a status update published via the feed or content stream of the social network service, an update to a member profile of a member of the social network service;

identify one or more types of the content provided by the second set of members, wherein the one or more types of the content are associated with more than a threshold number of positive feedback events that were performed by the first set of members of the social network service;

subsequent to the one or more types of content being identified, determine that a particular member, not included in the first and second sets of members, has provided less than a threshold number of items of the one or more types of content that are associated with more than a threshold number of positive feedback events that were performed by the first set of members of the social network service; and

in response to the determination, recommend to the particular member that the particular member provides more items of the one or more types of content; and

in response to a positive feedback event associated with an item of content provided by the particular member of the social network service, updating a dashboard, for the particular member of the social network service, that contains information identifying an aggregation of positive feedback events associated with the particular member.

15. The system of claim 14, wherein the sets of instructions, when implemented by at least one processor present a user interface that displays information identifying an aggregation of positive feedback events associated with the particular member.

16. The system of claim 14, wherein the sets of instructions, when implemented by at least one processor identify, to two or more members of the social network service, one or more items of content provided by the particular member that are of the one or more types of content associated with the more than the threshold number of positive feedback events.

17. The system of claim 14, wherein the sets of instructions, when implemented by at least one processor:

access information associated with a positive feedback event that occurred within the social network service; and

identify an activity that was performed by the particular member within the social network service.

18. The system of claim 14, wherein the sets of instructions, when implemented by at least one processor:

access information associated with a positive feedback event that occurred at an online location outside of the social network service; and

identify an activity that was performed by the particular member at the online location outside of the social network service.

19. The system of claim 14, wherein the first set of members includes at least some members of the second set of members.