Systems and methods for assisted transactions using an information wallet

• US 10,217,108 B1
• Filed: 03/03/2014
• Issued: 02/26/2019
• Est. Priority Date: 03/29/2013
• Status: Active Grant

• Current Assignee: Wells Fargo Bank NA (Wells Fargo & Company)
• Original Assignee: Wells Fargo Bank NA (Wells Fargo & Company)
• Inventors: Hecht, Al
• Primary Examiner(s): Apple, Kirsten S
• Application Number:
  US14/195,161
• Time in Patent Office: 1,821 Days
• Field of Search: 705 35, 705 38
• CPC Class Codes: G06Q 20/363 with the personal data of a user

Abstract

A system includes an information wallet account associated with a user of the system, and a server having a memory and a processor. The processor is configured to receive a request for information, wherein the requested information is associated with the user, and retrieve a stored portion of the requested information from the information wallet account. If a portion of the requested information is not found within the information wallet account, the processor is configured to send a request for a remaining portion of the requested information to a user computing device of the user. The processor is also configured to send the requested information to an entity computing system associated with the entity as part of a transaction between the user and the entity, receive feedback from the entity computing system based on the transaction, and send an alert to the user computing system based on the feedback.

Claims

1. A system for providing information to an entity, the system comprising:

an information wallet account associated with a user of the system; and

a server having a memory and a processor, wherein the processor is configured to;

receive a request for information, wherein the requested information is associated with the user;

retrieve a stored portion of the requested information from the information wallet account;

determine that a remaining portion of the requested information is not included within the information wallet account;

send, to an alert queue tool included in an information wallet application stored on a user computing device of the user, a first alert formatted according to a common data protocol and including a request for the remaining portion of the requested information, responsive to determining that the remaining portion of the requested information is not included within the information wallet account;

receive, from the user computing device, the remaining portion of the requested information, the remaining portion provided via a data entry tool included in the information wallet application stored on the user computing device and received according to the common data protocol;

send the requested information to an entity computing system associated with the entity as part of a transaction between the user and the entity;

receive feedback from the entity computing system based on the transaction, wherein the feedback includes an expiration date related to the transaction and the processor is configured to renew the transaction prior to the expiration date; and

send a second alert to the alert queue tool included in the information wallet application stored on the user computing device based on the feedback, wherein the entity computing system includes an information wallet adapter configured to enforce the common data protocol and at least one security standard, and to synchronize information traveling between the user computing device and the information wallet computing system.

2. The system of claim 1, wherein the information wallet computing system resides in a financial institution computing system, and further comprising account management logic stored on the machine readable storage media and configured to manage accounts respectively associated with a plurality of users, the accounts including bank accounts and information wallet accounts.

3. The system of claim 1, wherein the processor is further configured to:

receive information from the user computing device; and

store the received information within the information wallet account.

4. The system of claim 1, wherein the information wallet application stored on the user computing device is configured to provide an interface between the user computing device and the information wallet computing system.

5. The system of claim 1, wherein the memory includes a cloud storage computing system and the information wallet computing system is stored on the cloud storage computing system.

6. A method for providing information to an entity, the method being implemented by a server residing in a computing system and having a memory and a processor, the method comprising:

receiving a request for information, wherein the requested information is associated with a user of an information wallet account, and wherein the information wallet account is stored in the computing system;

retrieving a stored portion of the requested information from the information wallet account;

determining that a remaining portion of the requested information is not included within the information wallet account;

sending, to an alert queue tool included in an information wallet application stored on a user computing device of the user, a first alert formatted according to a common data protocol and including a request for a remaining portion of the requested information, responsive to determining that the remaining portion of the requested information is not included within the information wallet account;

receiving, from the user computing device, the remaining portion of the requested information, the remaining portion provided via a data entry tool included in the information wallet application stored on the user computing device and received according to the common data protocol;

sending the requested information to an entity computing system associated with the entity as part of a transaction between the user and the entity;

receiving feedback from the entity computing system based on the transaction, wherein the feedback includes an expiration date related to the transaction;

renewing the transaction prior to the expiration date related to the transaction;

sending a second alert to the alert queue tool included in the information wallet application stored on the user computing device based on the feedback, wherein the entity computing system includes an information wallet adapter configured to enforce a common data protocol and at least one security standard, and to synchronize information traveling between the user computing device and the information wallet computing system.

7. The method of claim 6, wherein the computing system is held by a financial institution.

8. The method of claim 6, further comprising:

managing accounts stored in the financial institution computing system and respectively associated with a plurality of users, the accounts including bank accounts and information wallet accounts.

9. The method of claim 6, further comprising:

receiving information from the user computing device; and

storing the information within the information wallet account.

10. The method of claim 6, wherein the computing system includes a cloud storage computing system and the information wallet account is stored within the cloud storage computing system.

11. The method of claim 6, further comprising:

sending an option to the user computing device to select a second transaction, wherein the second transaction is based on the stored information.