Mobile computing device for real-time accident documentation and claim submission
First Claim
1. A mobile computing device comprising:
- a handheld device including;
a non-transitory computer readable media having stored thereon an processing application;
a camera;
an interface; and
a processor, wherein said processor upon execution of the processing application, is configured to;
receive first video images captured by the camera, including at least panned video images of a vehicle and physical scene of physical surroundings of the vehicle;
display, via the interface, the captured first video images in real time;
transmit the captured first video images to a remote server;
receive from the remote server a request for second video images, including at least the panned video images of the vehicle and physical scene of physical surroundings of the vehicle, and a pacing feature including information indicating a rate for panning the camera while capturing the second video images by the camera;
receive second video images captured by the camera;
display, via the interface, the captured second video images and a dynamic image of the pacing feature in real time;
transmit the captured second video images to the remote server;
receive a model of the vehicle included in a model of the physical scene of the physical surroundings of the vehicle from the remote server, wherein the model of the vehicle and the model of the physical scene are based on the transmitted second video images captured by the camera and wherein the model of the vehicle and the model of the physical scene are generated by the remote server from the second video images;
automatically identify an auto-indicated damaged portion of the vehicle in the model of the vehicle, comprising;
(i) extracting one or more features from the model of the vehicle, wherein the extracted one or more features are selected from color, texture, brightness, contrast, edge detection, corner detection, text, coordinates relative to coordinate system of the model of the vehicle, coordinates relative to a coordinate other than that of the model of the vehicle, depth/surface mapping,(ii) analyzing the one or more extracted features and identifying portions of the vehicle in the model of the vehicle where the one or more extracted features are irregular or not in alignment with reference object data;
display on the handheld device the model of the vehicle included in the model of the physical scene of the physical surroundings of the vehicle;
receive a user input indicating a user-indicated damaged portion of the vehicle in the model of the vehicle;
display on the handheld device both the auto-indicated damaged portion of the vehicle in the model of the vehicle and the user-indicated damaged portion of the vehicle in the model of the vehicle;
receive data associated with either the auto-indicated damaged portion or the user-indicated damaged portion of the model of the vehicle; and
transmit either the auto-indicated damaged portion of the vehicle in the model of the vehicle and the data associated with the auto-indicated damaged portion of the vehicle or the user-indicated damaged portion of the vehicle and the data associated with the user-indicated damaged portion of the vehicle.
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Accused Products
Abstract
A mobile computing device that facilitates efficient and convenient processing of an insurance claim. The mobile computing device can receive text, image, and audio data associated with the insurance claim. Using the received data, a model of the user'"'"'s vehicle and the scene of the accident are generated and displayed on the mobile computing device. Damaged portions of the user'"'"'s vehicle can be identified automatically or by the user. Damage can be tagged using the mobile computing device and additional data can be provided by the user and associated with each tag. The mobile computing device can be used to provide a preliminary claim assessment, submit a completed insurance claim application to an insurance provider, and/or process the insurance claim.
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Citations
14 Claims
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1. A mobile computing device comprising:
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a handheld device including; a non-transitory computer readable media having stored thereon an processing application; a camera; an interface; and a processor, wherein said processor upon execution of the processing application, is configured to; receive first video images captured by the camera, including at least panned video images of a vehicle and physical scene of physical surroundings of the vehicle; display, via the interface, the captured first video images in real time; transmit the captured first video images to a remote server; receive from the remote server a request for second video images, including at least the panned video images of the vehicle and physical scene of physical surroundings of the vehicle, and a pacing feature including information indicating a rate for panning the camera while capturing the second video images by the camera; receive second video images captured by the camera; display, via the interface, the captured second video images and a dynamic image of the pacing feature in real time; transmit the captured second video images to the remote server; receive a model of the vehicle included in a model of the physical scene of the physical surroundings of the vehicle from the remote server, wherein the model of the vehicle and the model of the physical scene are based on the transmitted second video images captured by the camera and wherein the model of the vehicle and the model of the physical scene are generated by the remote server from the second video images; automatically identify an auto-indicated damaged portion of the vehicle in the model of the vehicle, comprising; (i) extracting one or more features from the model of the vehicle, wherein the extracted one or more features are selected from color, texture, brightness, contrast, edge detection, corner detection, text, coordinates relative to coordinate system of the model of the vehicle, coordinates relative to a coordinate other than that of the model of the vehicle, depth/surface mapping, (ii) analyzing the one or more extracted features and identifying portions of the vehicle in the model of the vehicle where the one or more extracted features are irregular or not in alignment with reference object data; display on the handheld device the model of the vehicle included in the model of the physical scene of the physical surroundings of the vehicle; receive a user input indicating a user-indicated damaged portion of the vehicle in the model of the vehicle; display on the handheld device both the auto-indicated damaged portion of the vehicle in the model of the vehicle and the user-indicated damaged portion of the vehicle in the model of the vehicle; receive data associated with either the auto-indicated damaged portion or the user-indicated damaged portion of the model of the vehicle; and transmit either the auto-indicated damaged portion of the vehicle in the model of the vehicle and the data associated with the auto-indicated damaged portion of the vehicle or the user-indicated damaged portion of the vehicle and the data associated with the user-indicated damaged portion of the vehicle. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A mobile computing device comprising:
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a handheld device including; a non-transitory computer readable media having stored thereon an processing application; a camera; a touch screen display; and a processor, wherein said processor upon execution of the processing application, is configured to; receive first video images captured by the camera, including at least panned video images of a vehicle and physical scene of physical surroundings of the vehicle; display, via the touch screen display, the captured first video images in real time; transmit the captured first video images to a remote server; receive from the remote server a request for second video images, including the at least panned video images of the vehicle and physical scene of physical surroundings of the vehicle, and a pacing feature including information indicating a rate for panning the camera while capturing the second video images by the camera; receive second video images captured by the camera; display, via the touch screen display, the captured second video images and a dynamic image of the pacing feature in real time; transmit the captured second video images to the remote server; receive a model of the vehicle included in a model of the physical scene surrounding the vehicle from the remote server, wherein the model of the vehicle and the model of the physical scene are based on the transmitted second video images captured by the camera, wherein the model of the vehicle and the model of the physical scene are generated by the remote server from the second video images; automatically identify an auto-indicated damaged portion of the vehicle in the model of the vehicle, comprising; (i) extracting one or more features from the model of the vehicle, wherein the extracted one or more features are selected from color, texture, brightness, contrast, edge detection, corner detection, text, coordinates relative to coordinate system of the model of the vehicle, coordinates relative to a coordinate other than that of the model of the vehicle, depth/surface mapping, (ii) analyzing the one or more extracted features and identifying portions of the vehicle in the model of the vehicle where the one or more extracted features are irregular or not in alignment with reference object data; display on the handheld device the model of the vehicle included in the model of the physical scene of the physical surroundings of the vehicle; receive a user input via the touch screen display indicating a user-indicated damaged portion of the vehicle in the model of the vehicle corresponding to a damaged portion of the vehicle; provide an indication corresponding to the user-indicated damaged portion of the vehicle; display on the handheld device the indication corresponding to the user-indicated damaged portion of the vehicle; receive data associated with the user-indicated damaged portion of the vehicle, the associated data comprising at least one of a force of impact on the vehicle, a force of impact on an occupant of the vehicle, an identity of a damaged vehicle component, and an identity of a candidate damaged component of the vehicle; transmit the user-indicated portion of the vehicle and the data associated with the user-indicated damaged portion of the vehicle to the remote server; receive an updated model of the vehicle from the remote server, wherein the updated model of the vehicle is based on the data associated with the user-indicated damaged portion of the vehicle; display on the touch screen display both the auto-indicated damaged portion of the vehicle in the updated model of the vehicle and the user-indicated damaged portion of the vehicle in the updated model of the vehicle; determine a cost of repair based on at least one of the identity of the damaged vehicle component and the identity of the candidate damaged vehicle component; and provide an initial assessment when the cost of repair is less than a threshold repair cost. - View Dependent Claims (13, 14)
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Specification