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Message exchange

  • US 10,218,842 B2
  • Filed: 02/19/2015
  • Issued: 02/26/2019
  • Est. Priority Date: 01/28/2005
  • Status: Active Grant
First Claim
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1. A centralized calling platform that provides telecommunication and message services for a correctional facility, the platform comprising:

  • a memory; and

    at least one processor and/or circuit coupled to the memory, the at least one processor and/or circuit configured to;

    receive a phone call from a registered user designated for a destination phone number;

    attempt to connect the phone call to a destination user associated with the destination phone number;

    receive a message from the registered user after the connection attempt has failed;

    record the received message;

    attempt to contact the destination user at the destination phone number at periodic intervals until either a first predetermined event or a second predetermined event;

    in response to an occurrence of the first predetermined event, authenticate the destination user and deliver the recorded message to the destination user after the user has been successfully authenticated;

    in response to an occurrence of the second predetermined event, store the recorded message in the memory; and

    generate a message notification for the inmate only after the content check has passed.

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