Method and apparatus for providing a recommended action for a venue via a network

• US 10,225,369 B2
• Filed: 06/02/2016
• Issued: 03/05/2019
• Est. Priority Date: 06/02/2016
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Zavesky, Eric, Begeja, Lee, Gibbon, David Crawford, Gopalan, Raghuraman, Liu, Zhu, Mu, Yadong, Renger, Bernard S., Shahraray, Behzad
• Primary Examiner(s): Jean, Frantz B
• Application Number:
  US15/171,041
• Publication Number:
  US 20170353582A1
• Time in Patent Office: 1,006 Days
• Field of Search: 709205
• CPC Class Codes: H04L 43/16 Threshold monitoring
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04L 67/63 Routing a service request depending on the request content or context
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A method and apparatus for providing a recommended action are disclosed. For example, the method receives first data that is measured via at least one sensor deployed at a venue, receives second data from at least one user endpoint device present at the venue, wherein the second data comprises data that is measured via a sensor associated with the at least one user endpoint device, applies a perception model of the venue to the first data and the second data that are received, generates at least one recommended action when a threshold is reached, wherein the threshold is established for generating the at least one recommended action, and provides an update to the perception model of the venue based on the at least one recommended action that is generated.

Claims

1. A method comprising:

receiving, via a processor of a communications network operated by a network service provider, first data that is measured via at least one sensor deployed at a venue;

receiving, via the processor, second data from at least one user endpoint device associated with at least one user visiting the venue, wherein the second data comprises data that is measured via a sensor associated with the at least one user endpoint device;

applying, via the processor, a perception model of the venue to the first data and the second data that are received;

generating, via the processor, at least one recommended action when a threshold is reached, wherein the threshold is established for generating the at least one recommended action; and

providing, via the processor, an update to the perception model of the venue based on the at least one recommended action that is generated.

2. The method of claim 1, wherein the first data that is measured via the at least one sensor deployed at the venue is received via a server of the venue.

3. The method of claim 1, wherein the at least one recommended action comprises an action associated with a safety service in the venue.

4. The method of claim 3, wherein the action associated with the safety service in the venue comprises an action for evacuating the venue.

5. The method of claim 3, wherein the action associated with the safety service in the venue comprises an action for providing an emergency service at the venue, wherein the emergency service comprises at least one of:

a health related emergency service, a police department related emergency service, and a fire department related emergency service.

6. The method of claim 1, wherein the at least one recommended action comprises an action associated with a service provided at the venue.

7. The method of claim 6, wherein the service provided at the venue comprises at least one of:

a service for providing a food item, a service for providing a beverage item, and a service associated with a restroom facility.

8. The method of claim 1, wherein the at least one recommended action comprises an action associated with an event at the venue.

9. The method of claim 8, wherein the at least one recommended action is for modifying a program of the event at the venue.

10. The method of claim 1, further comprising:

providing, via the processor, the at least one recommended action that is generated to be presented on a display device.

11. The method of claim 1, further comprising:

providing, via the processor, the at least one recommended action to an application server deployed at the venue.

12. The method of claim 1, further comprising:

providing, via the processor, a recommendation to change a physical attribute of the venue.

13. The method of claim 1, further comprising:

providing, via the processor, an update to at least one other venue.

14. The method of claim 1, further comprising:

receiving, via the processor, the perception model or an update to the perception model from at least one other venue; and

training, via the processor, the perception model of the venue in accordance with the update to the perception model that is received from the at least one other venue.

15. The method of claim 14, wherein the receiving the update to the perception model from the at least one other venue is performed in a predetermined time interval.

16. The method of claim 14, wherein the receiving the update to the perception model from the at least one other venue is performed as a response to a query that is sent to the at least one other venue.

17. The method of claim 14, wherein the perception model is trained offline.

18. The method of claim 1, further comprising:

training, via the processor, the perception model of the venue in accordance with an update that is received for the perception model of the venue.

19. A non-transitory computer-readable storage device storing a plurality of instructions which, when executed by a processor of a communications network operated by a network service provider, cause the processor to perform operations, the operations comprising:

receiving first data that is measured via at least one sensor deployed at a venue;

receiving second data from at least one user endpoint device associated with at least one user visiting the venue, wherein the second data comprises data that is measured via a sensor associated with the at least one user endpoint device;

applying a perception model of the venue to the first data and the second data that are received;

generating at least one recommended action when a threshold is reached, wherein the threshold is established for generating the at least one recommended action; and

providing an update to the perception model of the venue based on the at least one recommended action that is generated.

20. An apparatus of a communications network operated by a network service provider comprising:

a processor; and

a computer-readable storage device storing a plurality of instructions which, when executed by the processor, cause the processor to perform operations, the operations comprising;

receiving first data that is measured via at least one sensor deployed at a venue;

receiving second data from at least one user endpoint device associated with at least one user visiting the venue, wherein the second data comprises data that is measured via a sensor associated with the at least one user endpoint device;

applying a perception model of the venue to the first data and the second data that are received;

generating at least one recommended action when a threshold is reached, wherein the threshold is established for generating the at least one recommended action; and

providing an update to the perception model of the venue based on the at least one recommended action that is generated.