Handling duress input
First Claim
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1. A system for monitoring a property, the system comprising:
- a monitoring server configured to communicate with a monitoring system that is located at the property and provide monitoring of the property at which the monitoring system is located, the monitoring server being remote from the property; and
a mobile device application that is loaded onto a mobile device, that is configured to communicate with the monitoring server, and that is configured to control the monitoring system through communication with the monitoring server,wherein the mobile device application is configured to;
receive input to disarm the monitoring system that is located at the property, the received input signifying that the situation in which the disarming of the monitoring system is being requested is a duress situation, andbased on receipt of the input that signifies the duress situation, determine a location of the mobile device and transmit, to the monitoring server, a duress code with the determined location,wherein the monitoring server is configured to;
receive the duress code, andbased on receipt of the duress code;
send a disarm command to a control panel of the monitoring system,send, to the mobile device, an acknowledgement of receipt and processing of the duress code, andsend, to a central station server, a silent duress alert with the determined location of the mobile device and information related to the property associated with the silent duress alert.
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Abstract
Techniques are described for handling duress input. For example, techniques are described for handling duress input provided to a mobile application that controls a monitoring system located at a fixed property.
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Citations
20 Claims
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1. A system for monitoring a property, the system comprising:
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a monitoring server configured to communicate with a monitoring system that is located at the property and provide monitoring of the property at which the monitoring system is located, the monitoring server being remote from the property; and a mobile device application that is loaded onto a mobile device, that is configured to communicate with the monitoring server, and that is configured to control the monitoring system through communication with the monitoring server, wherein the mobile device application is configured to; receive input to disarm the monitoring system that is located at the property, the received input signifying that the situation in which the disarming of the monitoring system is being requested is a duress situation, and based on receipt of the input that signifies the duress situation, determine a location of the mobile device and transmit, to the monitoring server, a duress code with the determined location, wherein the monitoring server is configured to; receive the duress code, and based on receipt of the duress code; send a disarm command to a control panel of the monitoring system, send, to the mobile device, an acknowledgement of receipt and processing of the duress code, and send, to a central station server, a silent duress alert with the determined location of the mobile device and information related to the property associated with the silent duress alert. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for monitoring a property, the method comprising:
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a monitoring server configured to communicate with a monitoring system that is located at the property and provide monitoring of the property at which the monitoring system is located, the monitoring server being remote from the property; and a mobile device application that is loaded onto a mobile device, that is configured to communicate with the monitoring server, and that is configured to control the monitoring system through communication with the monitoring server, wherein the mobile device application is configured to; receiving, by a mobile device application that is loaded onto a mobile device, input to disarm a monitoring system that is located at the property, the received input signifying that the situation in which the disarming of the monitoring system is being requested is a duress situation; based on receipt of the input that signifies the duress situation, determining a location of the mobile device and transmitting, to a monitoring server, a duress code with the determined location, the monitoring server being configured to communicate with the monitoring system that is located at the property and provide monitoring of the property at which the monitoring system is located, the monitoring server being remote from the property; receiving, by the monitoring server, the duress code; and based on receipt of the duress code; sending a disarm command to a control panel of the monitoring system, sending, to the mobile device, an acknowledgement of receipt and processing of the duress code, and sending, to a central station server, a silent duress alert with the determined location of the mobile device and information related to the property associated with the silent duress alert. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification