Methods and systems for inbound and outbound call control

• US 10,230,837 B2
• Filed: 10/30/2017
• Issued: 03/12/2019
• Est. Priority Date: 10/17/2012
• Status: Active Grant

• Current Assignee: Kedlin Company, LLC
• Original Assignee: Kedlin Company, LLC
• Inventors: Sharpe, Benjamin
• Primary Examiner(s): Tieu, Binh Kien
• Application Number:
  US15/797,553
• Publication Number:
  US 20180048759A1
• Time in Patent Office: 498 Days
• Field of Search: 379 8819, 379 882, 379 8821, 379 9317, 379 9323, 37914201, 37914202, 37914204, 37914206, 37914217, 37920101, 37920102, 37920713, 37920715, 37921002, 37921102, 37921003, 379188, 379194, 379199, 379352, 379354, 37935502, 37935503, 37935504
• CPC Class Codes: H04M 15/56 for VoIP communications
• CPC Class Codes: H04M 2203/6072 Authentication using challenger response
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/4365 based on information specified by the calling party, e.g. priority or subject
• CPC Class Codes: H04M 3/53308 Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party

Abstract

An indication of an outgoing call may be received at a call control unit communicatively coupled to, and/or resident within, a telephone. The indication may include identification information for the outgoing call. It may be determined whether additional information regarding a called party associated with the identification information exists, and if so, a first operation may be performed on the outgoing call responsively to the additional information, otherwise, a second operation may be performed on the outgoing call responsively to an absence of the additional information. The additional information may include a user-configurable list of desired called parties (e.g., a whitelist) and/or undesired called parties (e.g., a blacklist). The additional information may also include called party identification information and/or a spam score.

Claims

1. A method comprising:

receiving a first indication of an outgoing call at a call control unit communicatively coupled to, or resident within a telephone, the first indication including identification information for the outgoing call;

determining whether additional information regarding a called party associated with the identification information exists, and if so, performing a first operation on the outgoing call responsively to the additional information, otherwise, performing a second operation on the outgoing call responsively to an absence of the additional information;

receiving, at the call control unit, a second indication that the outgoing call is undesired; and

communicating, by the call control unit, the second indication to a server.

2. The method of claim 1, wherein determining whether additional information regarding a called party associated with the identification information exists is performed at the call control unit using information retrieved from a locally accessible data store.

3. The method of claim 1, wherein determining whether additional information regarding a called party associated with the identification information exists comprises:

forwarding the identification information from the call control unit to the server, wherein the server is operative to determine whether the additional information regarding the called party associated with the identification information exists; and

receiving from the server, if the additional information exists, the additional information regarding the called party associated with the identification information, otherwise receiving from the server a third indication that no additional information exists.

4. The method of claim 1, wherein the first operation is at least one of blocking the outgoing call, forwarding the outgoing call to a voice mailbox, answering the outgoing call and then terminating the outgoing call, and warning a caller that the called party is harmful.

5. The method of claim 1, wherein the additional information includes a user-configurable list of at least one of desired called parties and undesired called parties.

6. The method of claim 1, wherein at least one of the first and second operations performed on the outgoing call is user configurable.

7. The method of claim 1, wherein the additional information includes a user-configurable list of undesired called parties, the method further comprising:

automatically adding the identification information for the undesired outgoing call to the user-configurable list of undesired called parties.

8. The method of claim 1, wherein the additional information includes at least one of caller or called party identification information and a spam score.

9. A call control unit comprising:

a processor configured to receive a first indication of an outgoing call, the first indication including identification information for the outgoing call, determine whether additional information regarding a called party associated with the identification information exists, and if so, performing a first operation on the outgoing call responsively to the additional information, otherwise, performing a second operation on the outgoing call responsively to an absence of the additional information, receive a second indication that the outgoing call is undesired, and communicate the second indication to a server; and

a communication port configured to enable the call control unit to communicate with a telephone responsively to at least one of the first operation and the second operation.

10. The call control unit of claim 9, wherein the first operation is at least one of:

blocking the incoming or outgoing call, forwarding the outgoing call to a voice mailbox, answering the outgoing call and then terminating the outgoing call, and warning a user that the called party is harmful.

11. The call control unit of claim 9, further comprising:

a memory communicatively coupled to the processor, the memory configured to store the additional information.

12. The call control unit of claim 9, wherein the additional information includes a user-configurable list of at least one of desired and undesired called parties.

13. The call control unit of claim 9, wherein at least one of the first and second operations performed on the outgoing call is user configurable.

14. The call control unit of claim 9, wherein the additional information includes a user-configurable list of at least one of desired and undesired called parties, and the processor is configured to automatically add the identification information for the undesired outgoing call to the user-configurable list of undesired called parties.