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Automatic connection to a transcription system

  • US 10,230,842 B2
  • Filed: 10/09/2017
  • Issued: 03/12/2019
  • Est. Priority Date: 03/25/2015
  • Status: Active Grant
First Claim
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1. A communication device comprising:

  • one or more non-transitory media configured to store instructions; and

    a processor coupled to the one or more non-transitory media, the processor configured to execute instruction to cause the communication device to perform operations, the operations comprising;

    establish a communication session with a remote device to communicate audio data there between during the communication session;

    detect that captioning is enabled for the communication session based on a first user indication obtained by the communication device;

    in response to the captioning being enabled, establish a captioning communication session between the communication device and a remote caption service;

    receive text data from the remote caption service during the communication session based on the audio data communicated during the communication session;

    detect an error in transmission of the audio data to the remote caption service during the captioning communication session, the error in transmission not in response to obtaining, at the communication device, a second user indication to disable captioning; and

    while maintaining the communication session with the remote device and in response to determining the captioning communication session has been terminated, automatically establishing a second captioning communication session with the remote caption service.

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