Systems and methods for providing social discovery relationships

• US 10,235,682 B2
• Filed: 11/25/2013
• Issued: 03/19/2019
• Est. Priority Date: 03/11/2013
• Status: Active Grant

• Current Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Original Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Inventors: Jouhikainen, Hannes M., Hammock, Luke A., Niczyporuk, Janusz M.
• Primary Examiner(s): Koneru, Sujay
• Application Number:
  US14/089,218
• Publication Number:
  US 20140257922A1
• Time in Patent Office: 1,940 Days
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

The disclosed embodiments include methods and systems for providing social discovery service operations. In one embodiment, a system for providing a social discovery service is disclosed. The system may be configured to receive transaction data relating to one or more purchase transactions involving one or more merchants and one or more consumers. The system may also be configured to receive product data identifying one or more products included in the one or more purchase transactions. The system may also receive location data associated with the one or more purchase transactions. Based on the transaction data, location data, and the product data, the system may be configured to generate one or more social discovery graphs. Further, the system may be configured to perform one or more social discovery operations based on the one or more social discovery graphs.

Claims

1. A system for providing a social discovery service, comprising:

a social networking portal comprising one or more memory devices storing software instructions, and one or more processors configured to execute the software instructions to;

receive transaction data relating to a plurality of purchase transactions associated with a plurality of consumers, at least one of the purchase transactions involving an online purchase transaction or point of sale (POS) transaction made with one or more merchants;

receive product data identifying one or more products included in the purchase transactions, the product data comprising stock keeping unit (SKU) data associated with the one or more products;

receive and monitor, Global Positioning System (GPS) location data of one or more electronic devices associated with the plurality of consumers and associated with the purchase transactions;

generate a social discovery profile for each of the plurality of consumers based on the transaction data, the location data, and the product data, wherein the social discovery profile of each consumer reflects shopping characteristics of the consumer in relation to shopping characteristics of the plurality of consumers;

generate a merchant profile for a merchant, the merchant profile comprising at least one of location data, types of goods sold, product specific data, or supplier information associated with the merchant;

build a social community for group buying based on social discovery graphs that reflect a relationship associated with a level of trust between two or more consumers;

analyze the social discovery graphs and the related social discovery profiles to determine whether the social discovery event exists;

identify one or more occurrences of a social discovery event related to the merchant and consumers of the merchant;

in response to occurrence of the social discovery event;

notify the merchant of a number of consumers participating in the social discovery event;

receive instructions from the merchant to provide an offer notification to the consumers participating in the social discovery event; and

generate the offer notification for the consumers participating in the social discovery event system.

2. The system of claim 1, wherein the social discovery profiles include at least one of a shopping graph reflecting a first consumption pattern associated with a first group of the consumers, a shopping graph reflecting one or more of the consumers involved in a purchase transaction with the merchant, or a shopping graph reflecting one or more of the consumers and a product included in the one or more products.

3. The system of claim 2, wherein the one or more processors are further configured to:

identify a group of the one or more consumers who agree to fund an event based on the one or more social discovery profiles.

4. The system of claim 1, wherein the one or more processors are further configured to:

determine a first trust level for a first consumer;

determine a second trust level for a second consumer, wherein the first trust level reflects a level of trust for performing a payment process with the second consumer and the second trust level reflects a level of trust for performing the payment process with the first consumer; and

provide the first trust level to at least the second consumer and provide the second trust level to at least the first consumer.

5. The system of claim 3, wherein the one or more processors are further configured to:

analyze the social discovery profiles to determine a recommended gift idea associated with a first consumer.

6. The system of claim 5, wherein the one or more processors are further configured to:

receive a gift recommendation request from a second consumer of the plurality of consumers, wherein the gift recommendation request identifies the first consumer.

7. The system of claim 1, wherein the one or more processors are further configured to:

perform one or more social discovery operations based on the social discovery profiles, the one or more social discovery graphs including a consumer-to-consumer social discovery operation, a business-to-business social discovery operation, a consumer-to-business social discovery operation, or a business-to-consumer social discovery operation.

8. The system of claim 7, wherein the consumer-to-consumer social discovery operation includes receiving a first recommendation of the merchant from a first consumer and providing the first recommendation to a second consumer through the social discovery service system, wherein the first consumer, the second consumer, and the merchant are registered with the social discovery service system.

9. The system of claim 1, wherein:

the transaction data is received from one of a financial service provider, a merchant system, or an electronic device associated with a consumer;

the product data is received from one of the financial service provider or the merchant system; and

the location data is received from one of the financial service provider or the electronic device associated with the consumer.

10. The system of claim 1, wherein the one or more processors are further configured to:

automatically receive the transaction data and the product data after a predetermined number of purchase transactions, by the plurality of consumers, with the one or more merchants.

11. The system of claim 1, wherein the offer notification comprises a price discount for at least one product identified in the social discovery profile associated with the consumers participating in the social discovery event.

12. The system of claim 1, wherein the offer notification comprises a temporary offer for a product identified in the social discovery profile associated with the consumers participating in the social discovery event.

13. A computer-implemented method for providing social discovery service operations via a social networking portal, comprising:

receiving, by one or more processors of the social networking portal, transaction data relating a plurality of purchase transactions associated with a plurality of consumers, at least one of the purchase transactions involving an online purchase transaction or point of sale (POS);

receiving, by the one or more processors, product data identifying one or more products included in the purchase transactions, the product data comprising stock keeping unit (SKU) data associated with the one or more products;

receiving and monitoring, Global Positioning System (GPS) location data of one or more electronic devices associated with the plurality of consumers and associated with the purchase transactions;

generating, by the one or more processors, a social discovery profile for each of the plurality of consumers based on the transaction data, the location data, and the product data, wherein the social discovery profile of each consumer reflects shopping characteristics of the consumer in relation to shopping characteristics of the plurality of consumers;

generating a merchant profile for a merchant, the merchant profile comprising at least one of location data, types of goods sold, product specific data, or supplier information associated with the merchant;

building a social community for group buying based on social discovery graphs that reflect a relationship associated with a level of, trust between two or more consumers;

analyzing the social discovery graphs and the related social discovery profiles to determine whether the social discovery event exists;

identifying one or more occurrences of a social discovery event related to the merchant and consumers of the merchant;

in response to occurrence of the social discovery event;

notifying the merchant of a number of consumers participating in the social discovery event;

receiving instructions from the merchant to, provide an offer notification to the consumers participating in the social discovery event; and

generating the offer notification for the consumers participating in the social discovery event.

14. The method of claim 13, wherein the social discovery profiles include at least one of a shopping graph reflecting a first consumption pattern associated with a first group of the consumers, a shopping graph reflecting one or more of the consumers involved in a purchase transaction with the merchant, or a shopping graph reflecting one or more of the consumers and a first product included in the one or more products.

15. The method of claim 13, further comprising:

identifying, by the one or more processors, a group of the plurality of consumers who agree to fund an event based on the one or more social discovery profiles.

16. The method of claim 13, further comprising:

determining, by the one or more processors, a first trust level for a first consumer;

determining, by the one or more processors, a second trust level for a second consumer of the plurality of consumers, wherein the first trust level reflects a level of trust for performing a payment process with the second consumer and the second trust level reflects a level of trust for performing the payment process with the first consumer; and

providing, by the one or more processors, the first trust level to at least the second consumer and providing the second trust level to at least the first consumer.

17. The method of claim 13, further comprising:

analyzing, by the one or more processors, the social discovery profiles to determine a recommended gift idea associated with a first consumer.

18. The method of claim 17, further comprising:

receiving, by the one or more processors, a gift recommendation request from a second consumer of the one or more consumers, wherein the gift recommendation request identifies the first consumer.

19. The method of claim 13, further comprising performing one or more social discovery operations based on the social discovery profiles, wherein the one or more social discovery graphs includes performing a consumer-to-consumer social discovery operation, a business-to-business social discovery operation, a consumer-to-business social discovery operation, or a business-to-consumer social discovery operation.

20. The method of claim 13, wherein performing the consumer-to-consumer social discovery operation includes receiving a first recommendation of the merchant from a first consumer and providing the first recommendation to a second consumer through the social discovery service system, wherein the first consumer, the second consumer, and the merchant are registered with the social discovery service system.

21. The method of claim 13, further comprising:

automatically receiving the transaction data and the product data after a predetermined number of purchase transactions, by the plurality of consumers, with the one or more merchants.