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Techniques to promote filtered messages based on historical reply rate

  • US 10,237,220 B2
  • Filed: 07/24/2015
  • Issued: 03/19/2019
  • Est. Priority Date: 07/24/2015
  • Status: Active Grant
First Claim
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1. A computer-implemented method, comprising:

  • receiving an incoming message addressed to a recipient account from a sender account at a messaging system;

    determining one or more connection categories between the sender account and the recipient account;

    determining a predicted reply rate for the incoming message based on the one or more connection categories, a recipient reply history for the recipient account, and a sender reply history for the sender account; and

    choosing a delivery mailbox for the incoming message based on the predicted reply rate;

    identifying a most-prominent connection category of the one or more connection categories;

    configuring the incoming message with a banner message indicating the most-prominent connection category; and

    transmitting the incoming message to the chosen delivery mailbox on a client device associated with the recipient account;

    wherein the recipient reply history is based on the historic reply rate of the recipient for messages received from unknown contacts and wherein the sender reply history is the historic reply rate for receiving replies to messages sent to unknown contacts.

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