Method, apparatus and system for automatically repairing device
First Claim
1. A method for automatically repairing a smart device, comprising:
- receiving a fault detection request from the smart device, the fault detection request carrying at least one current value of at least one preset parameter item of the smart device;
determining whether the at least one current value is within a preset range according to a first value characteristic;
when it is determined that the at least one current value is within the preset range, obtaining first fault repair information corresponding to the first value characteristic from a preset correspondence table;
transmitting the first fault repair information to the smart device, so that the smart device is automatically repaired according to the first fault repair information;
determining whether the at least one current value is within a plurality of preset ranges according to the correspondence table including;
value characteristics, fault types, and prestored fault probabilities corresponding to fault types;
selecting a fault type corresponding to a highest prestored fault probability from a plurality of fault types corresponding to the plurality of preset ranges; and
obtaining the first fault repair information corresponding to the fault type.
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Abstract
A method, an apparatus, and a system are provided for automatically repairing a smart device in the field of computer technology. In the method, the apparatus receives a fault detection request transmitted by the smart device, the fault detection request carrying at least one current value of at least one preset parameter item of the smart device. The apparatus determines whether the at least one current value is within a preset range according to a first value characteristic. When it is determined that the at least one current value is within the preset range, the apparatus obtains first fault repair information corresponding to the first value characteristic from a correspondence table. The apparatus transmits the first fault repair information to the smart device, so that the smart device is automatically repaired according to the first fault repair information.
15 Citations
15 Claims
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1. A method for automatically repairing a smart device, comprising:
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receiving a fault detection request from the smart device, the fault detection request carrying at least one current value of at least one preset parameter item of the smart device; determining whether the at least one current value is within a preset range according to a first value characteristic;
when it is determined that the at least one current value is within the preset range, obtaining first fault repair information corresponding to the first value characteristic from a preset correspondence table;transmitting the first fault repair information to the smart device, so that the smart device is automatically repaired according to the first fault repair information; determining whether the at least one current value is within a plurality of preset ranges according to the correspondence table including;
value characteristics, fault types, and prestored fault probabilities corresponding to fault types;selecting a fault type corresponding to a highest prestored fault probability from a plurality of fault types corresponding to the plurality of preset ranges; and obtaining the first fault repair information corresponding to the fault type. - View Dependent Claims (2, 3, 4)
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5. A method for automatically repairing a smart device, comprising:
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obtaining at least one current value of at least one preset parameter item; transmitting a fault detection request to a server, the fault detection request carrying the at least one current value of the at least one preset parameter item; and receiving first fault repair information transmitted by the server, and automatically repairing the smart device according to the first fault repair information, wherein the first fault repair information is selected by a server according to a fault type corresponding to a highest prestored fault probability from a plurality of fault types corresponding to a plurality of preset ranges covering the at least one current value. - View Dependent Claims (6, 7, 8, 9, 10, 11, 12)
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13. An apparatus for automatically repairing a smart device, comprising:
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a processor; and a memory configured to store instructions executable by the processor, wherein the processor is configured to; receive a fault detection request transmitted by the smart device, the fault detection request carrying at least one current value of at least one preset parameter item of the smart device; obtain, from a correspondence table including preset value characteristics and respective fault repair information, first fault repair information corresponding to a first value characteristic in the correspondence table when it is determined that the at least one current value of the at least one preset parameter item complies with the first value characteristic in the correspondence table; transmit the first fault repair information to the smart device, so that the smart device is automatically repaired according to the first fault repair information; when it is determined, according to correspondences among preset value characteristics, fault types, and respective fault probabilities prestored in the correspondence table, that the at least one current value of the at least one preset parameter item complies with at least one value characteristic in the correspondences, determine at least one fault type and at least one fault probability corresponding to the at least one value characteristic; determine a first fault type with a highest prestored fault probability among the at least one fault type corresponding to the at least one value characteristic, according to the at least one fault type and the at least one fault probability corresponding to the at least one value characteristic; and determine the first fault repair information corresponding to the first fault type, according to pre-stored correspondences between fault types and respective fault repair information. - View Dependent Claims (14, 15)
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Specification