Providing additional information to called parties

• US 10,257,348 B2
• Filed: 10/31/2017
• Issued: 04/09/2019
• Est. Priority Date: 06/13/2007
• Status: Active Grant

• Current Assignee: First Orion Corporation
• Original Assignee: Accudata Technologies, Inc.
• Inventors: White, James N., Martino, Monica Rose, Smith, M. Gregory
• Primary Examiner(s): Tran, Quoc D
• Application Number:
  US15/799,179
• Publication Number:
  US 20180054515A1
• Time in Patent Office: 525 Days
• Field of Search: None
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A system, method, and computer readable medium for providing additional information to called parties comprises receiving a call from a calling party, performing a lookup of information associated with the calling party in a database, receiving the information from the database, and forwarding the information to a called party. The system comprises at least one device for receiving a call from a calling party, and at least one database for storing information associated with the calling party, wherein the at least one device is operable to perform a lookup of information associated with the calling party in a database, receive the information from the database, and forward the information to a called party.

Claims

1. A method, comprising:

determining, by a device, when a name of a calling party is located in a database and providing information associated with the calling party when the name is located in the database; and

determining, by the device, when the information associated with the calling party is intended for a called party based on a number of the called party and providing the information when the information is intended for the called party;

wherein the information is forwarded, by the device, to a called party based on seriousness of a situation using a wireless communication protocol.

2. The method of claim 1, comprising performing a lookup of the information associated with the calling party in the database, wherein the performing comprises sending a query with the name of the calling party to the database.

3. The method of claim 1, comprising performing a lookup of the information associated with the calling party in the database, wherein the performing comprises sending a query with the number of the called party to the database.

4. The method of claim 1, comprising performing a lookup of the information associated with the calling party in the database, wherein the performing comprises returning generic information when the information is not intended for the called party.

5. The method of claim 1, wherein the information comprises an alert of an occurrence of an event.

6. The method of claim 1, wherein the information comprises information from a service provider.

7. The method of claim 1, wherein the information comprises information of the situation from an emergency service provider.

8. The method of claim 1, comprising receiving, by the device, the information from the database.

9. The method of claim 8, wherein the receiving of the information from the database comprises receiving the information at one of an Ethernet port or a universal serial bus port of the device.

10. The method of claim 1 comprising receiving a call from the calling party.

11. The method of claim 10, wherein the receiving of the call from the calling party comprises receiving the call at a telephone wire port of the device.

12. The method of claim 1, comprising forwarding, by the device, the information to a called party using a wireless communication protocol, wherein the forwarding the information to the called party is performed via a wireless access port.

13. The method of claim 1, wherein the database comprises a calling name database.

14. A system, comprising:

a device configured to;

determine when a name of a calling party is located in a database and forward information associated with the calling party when the name is located in the database; and

determine when the information associated with the calling party is intended for a called party based on a number of the called party and provide the information when the information is intended for the called party;

wherein the information is forwarded, by the device, to a called party based on seriousness of a situation using a wireless communication protocol.

15. The system of claim 14, comprising performing a lookup of the information associated with the calling party in the database, wherein the performing comprises at least one of:

send a query with the name of the calling party to the database;

send a query with the number of the called party to the database; and

return generic information when the information is not intended for the called party.

16. The system of claim 14, wherein the information comprises at least one of:

an alert of an occurrence of an event;

information from a service provider; and

information of the situation from an emergency service provider.

17. The system of claim 14, wherein the device is configured to receive a call from the calling party.

18. The system of claim 14, wherein the at least one database comprises a calling name database.

19. A non-transitory computer readable medium comprising instructions, that when read by a processor, cause the processor to perform:

determining, by a device, when a name of a calling party is located in a database and providing information associated with the calling party when the name is located in the database; and

determining, by the device, when the information associated with the calling party is intended for a called party based on a number of the called party and providing the information when the information is intended for the called party;

wherein the information is forwarded, by the device, to a called party based on seriousness of a situation using a wireless communication protocol.