Method and apparatus for navigational searching of a website

• US 10,261,968 B2
• Filed: 06/13/2017
• Issued: 04/16/2019
• Est. Priority Date: 07/22/2014
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Yeager, Stephen, Ramirez, Marco, Sadler, Brad
• Primary Examiner(s): Mercado, Ariel
• Application Number:
  US15/620,959
• Publication Number:
  US 20170277788A1
• Time in Patent Office: 672 Days
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

Methods may display an interactive searching display window on a webpage. Methods may display a search box located on the interactive searching display window, which may enable a user to type in a query. Methods may display an answer box located on the interactive searching display window, which may display an answer to a user'"'"'s query. Methods may display a minimize button, a maximize button and a pin button, which may allow the user to pin the interactive searching display window to one side of the webpage. Methods may redirect the user to a second webpage in response to the determination that greater than a threshold probability exists that the answer to the user'"'"'s question may be found on the second webpage. Methods may display the interactive searching display window about a central location on the second webpage for a time period between 1.5 and 3.5 seconds.

Claims

1. Apparatus for navigational searching on a webpage comprising:

a first webpage;

a processor; and

an interactive searching display window located on the first webpage the window comprising;

a search box which enables a user to type in a query;

an answer box, which is configured to display an answer to the user'"'"'s query, said answer being determined by the processor;

a minimize button, which is configured to reduce a display area of the interactive searching display window;

a maximize button, which is configured to increase the display area of the interactive searching display window; and

a pin button which is configured to allow the user to pin the interactive searching display window to a specific place on the first webpage;

the processor being further configured to;

receive and process the user'"'"'s query;

determine that a probability that the answer to the user'"'"'s query is found on a second webpage is greater than the probability that the answer to the user'"'"'s query is found on the first webpage;

automatically redirect the user to the second webpage;

electronically notify the user, via a message in the answer box, that the user has been redirected to the second webpage; and

display the interactive searching display window in a central location of the second webpage for a time period not less than 1.5 seconds and not more than 3.5seconds.

2. The apparatus of claim 1, wherein the processor is further configured to move the interactive searching display window to one side of the second webpage after the time period of not less than 1.5 seconds and not more than 3.5 seconds has elapsed.

3. The apparatus of claim 2, wherein the processor is further configured to display the interactive searching display window pinned to one side of the second webpage.

4. The apparatus of claim 3, wherein the side is either a right side or a left side.

5. The apparatus of claim 3, wherein the side is either a top side or a bottom side.

6. The apparatus of claim 1, wherein the processor is further configured not to display the pin button to the user when the processor determines that there is no room on the second webpage for pinning.

7. The apparatus of claim 1, wherein the answer to the user'"'"'s query is based at least in part on the user'"'"'s personal information.

8. The apparatus of claim 1, wherein the answer to the user'"'"'s query is based at least in part on prior user searches.

9. The apparatus of claim 1, wherein the processor is further configured to retain the state of the search box and the answer box, following redirection from the first webpage to the second webpage.

10. Apparatus for navigational searching on a webpage comprising:

a first webpage;

a processor; and

an interactive searching display window comprising;

a search box which enables a user to type in a query;

an answer box, which is configured to display an answer to the user'"'"'s query, said answer being determined by the processor;

a minimize button, which is configured to reduce a display area of the interactive searching display window;

a maximize button, which is configured to increase the display area of the interactive searching display window; and

a pin button which is configured to allow the user to pin the interactive searching display window to a specific place on the webpage;

the processor being further configured to;

receive and process the user'"'"'s query;

determine that a level of probability that the answer to the user'"'"'s query is found on one of a plurality of webpages is greater than the level of probability that the answer is found on the first webpage;

display a plurality of webpage links in the answer box, said plurality of webpage links that correspond to the plurality of webpages;

redirect the user to a second webpage in response to the user clicking on one of the plurality of webpage links, said webpage link corresponding to the second webpage; and

display the interactive searching display window in a central location of the second webpage for a predetermined time period.

11. The apparatus of claim 10, wherein the processor is further configured to move the interactive searching display window to one side of the second webpage after the time period has elapsed.

12. The apparatus of claim 11, wherein the processor is further configured to display the interactive searching display window pinned to one side of the second webpage.

13. The apparatus of claim 12, wherein the side is either a right side or a left side.

14. The apparatus of claim 12, wherein the side is either a top side or a bottom side.

15. The apparatus of claim 10, wherein the processor is further configured not to display the pin button to the user when the processor determines that there is no room on the second webpage for pinning.

16. The apparatus of claim 10, wherein the answer to the user'"'"'s query is based at least in part on the user'"'"'s personal information.

17. The apparatus of claim 10, wherein the answer to the user'"'"'s query is based at least in part on prior user searches.

18. The apparatus of claim 10, wherein the processor is further configured to retain the state of the search box and the answer box, following redirection from the first webpage to the second webpage.

19. One or more non-transitory computer-readable media storing computer-executable instructions which, when executed by a processor on a computer system, perform a method for navigational searching of a webpage comprising:

displaying an interactive searching display window on a first webpage;

displaying a search box, which enables a user to type in a query, on the interactive searching display window;

receiving and processing the user'"'"'s query;

determining an answer to the user'"'"'s query;

displaying an answer box, which is configured to display the answer to the user'"'"'s query;

displaying a minimize button, which is configured to reduce a display area of the interactive searching display window;

displaying a maximize button, which is configured to increase the display area of the interactive searching display window;

displaying a pin button which is configured to allow the user to pin the interactive searching display window to a specific place on the webpage;

determine that a level of probability that the answer to the user'"'"'s query is found on one of a plurality of webpages is greater than the level of probability that the answer is found on the first webpage;

displaying a plurality of webpage links in the answer box, said plurality of webpage links that correspond to the plurality of webpages;

redirecting the user to a second webpage in response to the user clicking on one of the plurality of webpage links, said webpage link corresponding to the second webpage; and

displaying the interactive searching display window in a central location of the second webpage for a predetermined time period.

20. The method of claim 19, further comprising moving the interactive searching display window to one side of the second webpage after the time period has elapsed.