Automated messaging

• US 10,264,113 B2
• Filed: 01/12/2016
• Issued: 04/16/2019
• Est. Priority Date: 01/10/2014
• Status: Active Grant

• Current Assignee: OnePIN Incorporated
• Original Assignee: OnePIN Incorporated
• Inventors: Celik, Feyzi, Nowak, Marcin, Degrace, Chris
• Primary Examiner(s): Mizrahi, Diane D
• Application Number:
  US14/994,088
• Publication Number:
  US 20160127534A1
• Time in Patent Office: 1,190 Days
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 1/72469 for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
• CPC Class Codes: H04M 2203/651 Text message transmission triggered by call
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected, determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected, and in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call. Methods and devices for automatically prompting a user with predictive message response options are also disclosed.

Claims

1. A computer-implemented method for sending a message package for automatically prompting a called user to send a message to a calling user, the calling user using a calling device and the called user using a called device, the method comprising:

receiving, at an automated messaging system server, a first message from the calling user, the first message comprising contents;

reading the contents of the first message;

determining response message options;

preparing a response menu comprising response message options;

preparing a first message package comprising the first message and the response menu; and

sending the first message package to the called device.

2. The method of claim 1, wherein determining response message options comprises determining response message options based on the contents of the first message.

3. The method of claim 2, wherein determining response message options further comprises

comparing the contents of the first message to messages stored at the server or at a connected server;

identifying response messages stored at the server or a connected server sent in response to the first message; and

compiling a list of response message options comprising one or more of the response messages identified.

4. The method of claim 3, wherein the list of response message options is ordered based on the frequency with which the response messages were sent.

5. The method of claim 3, further comprising storing the list of response message options.

6. The method of claim 2, wherein determining response message options further comprises

determining whether the first message has been previously sent from the calling user to the called user, wherein previous response messages sent from the called user in response to the first message sent from the calling user are identified;

and

compiling a list of response message options comprising one or more of the response message options identified.

7. The method of claim 5, further comprising

compiling a second list of response message options based on the message;

placing the second list of response message options in order based on the frequency with which the response messages were sent;

replacing the stored list of response message options with the second list of response message options.

8. The method of claim 1, determining response message options further comprises

comparing the contents of the first message to messages stored at the server or at a connected server;

identifying one or more third party response message options stored at the server or at a connected server that correspond to the first message; and

compiling a list of response message options comprising one or more third party response message options identified.