System for identification of treatment and resource deployment based on treatment interaction

• US 10,269,456 B2
• Filed: 05/05/2017
• Issued: 04/23/2019
• Est. Priority Date: 05/05/2017
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Dintenfass, Katherine, Dravneek, Victoria L., Folley, Mary Christy
• Primary Examiner(s): Mistry, Oneal R
• Application Number:
  US15/588,339
• Publication Number:
  US 20180322257A1
• Time in Patent Office: 718 Days
• CPC Class Codes: G06F 40/174 Form filling; Merging
• CPC Class Codes: G06F 40/186 Templates
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G06V 2201/03 Recognition of patterns in medical or anatomical images
• CPC Class Codes: G06V 30/153 using recognition of characters or words
• CPC Class Codes: G06V 30/224 of printed characters having additional code marks or containing code marks
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 50/30 for calculating health indices; for individual health risk assessment
• CPC Class Codes: G16H 50/70 for mining of medical data, e.g. analysing previous cases of other patients
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Abstract

A system for extracting treatment information from a resource image, predicting a likely future event based on the extracted treatment information, and developing an action step to address the likely future event is provided. The system uses image capture technology and a data analytics engine to predict a likely future event and thereby allows users to allocate resources accordingly. In this way, the system provides a more efficient way to manage resources to address a likely future event.

Claims

1. A system for extracting treatment information from a resource image, predicting a likely future event based on the extracted treatment information, and developing an action step to address the likely future event, the system comprising:

a memory device; and

one or more processing devices operatively coupled to the memory device, wherein the one or more processing devices are configured to execute computer-readable program code to;

receive, from a computing device associated with a first user, an image of a resource;

in response to receiving the image of the resource, extract treatment-related text from the image of the resource;

identify, from the extracted treatment-related text, a treatment plan associated with the first user;

analyze a treatment database comprising historical treatment plans of other users and significant events associated with the historical treatment plans to determine a likely future event for the first user, based on the identified treatment plan associated with the first user;

identify, based on analyzing the treatment database, an expected date of the likely future event for the first user;

identify, based on analyzing the treatment database, an expected cost of the likely future event for the first user;

determine (i) a treatment provider and (ii) a treatment location for addressing the likely future event based on the expected date and the expected cost of the likely future event for the first user; and

provide (i) the treatment provider and (ii) the treatment location to a user interface of the computing device associated with the first user, wherein the user interface further comprises an activatable link which allows the first user to directly access the scheduling interface to schedule treatment with the treatment provider at the treatment location.

2. The system of claim 1, wherein the one or more processing devices are further configured to execute computer-readable program code to:

receive one or more additional images of one or more additional resources;

extract additional treatment-related text from the one or more additional images of the one or more additional resources; and

identify, from the extracted additional treatment-related text, the treatment plan associated with the first user.

3. The system of claim 1, wherein extracting the treatment-related text from the image of the resource comprises analyzing the image of the resource with an optical character recognition processes to extract the treatment-related text from the image of the resource and to populate one or more treatment template input fields with the extracted treatment-related text.

4. The system of claim 1, wherein the one or more processing devices are further configured to execute computer-readable program code to:

provide the (i) the treatment provider and (ii) the treatment location to a computing device associated with a second user, wherein the second user is associated with the first user.

5. The system of claim 1, wherein the one or more processing devices are further configured to execute computer-readable program code to:

determine an offer for a product configured to cover the expected cost of the likely future event.

6. The system of claim 1, wherein the one or more processing devices are further configured to execute computer-readable program code to:

provide a treatment application to the first user for installation on the computing device associated with the first user;

receive a request to scan the resource from the computing device associated with the first user; and

in response to receiving the request to scan the resource, transmit a scanning alert over a wireless communication channel to the computing device associated with the first user, wherein the scanning alert activates the treatment application stored on the computing device associated with the first user to cause a camera to capture the image of the resource.

7. The system of claim 1, wherein the treatment-related text includes at least one of a resource name, a resource dosage, a date of issuance of the resource, and a recommended or instructed frequency of use for the resource.

8. A computer program product for extracting treatment information from a resource image, predicting a likely future event based on the extracted treatment information, and developing an action step to address the likely future event, the computer program product comprising at least one non-transitory computer readable medium comprising computer readable instructions, the instructions comprising instructions for:

receiving, from a computing device associated with a first user, an image of a resource;

in response to receiving the image of the resource, extracting treatment-related text from the image of the resource;

identifying, from the extracted treatment-related text, a treatment plan associated with the first user;

analyzing a treatment database comprising historical treatment plans of other users and significant events associated with the historical treatment plans to determine a likely future event for the first user, based on the identified treatment plan associated with the first user;

identifying, based on analyzing the treatment database, an expected date of the likely future event for the first user;

identifying, based on analyzing the treatment database, an expected cost of the likely future event for the first user;

determining (i) a treatment provider and (ii) a treatment location for addressing the likely future event based on the expected date and the expected cost of the likely future event for the first user; and

providing (i) the treatment provider and (ii) the treatment location to a user interface of the computing device associated with the first user, wherein the user interface further comprises an activatable link which allows the first user to directly access the scheduling interface to schedule treatment with the treatment provider at the treatment location.

9. The computer program product of claim 8, wherein the computer readable instructions further comprise instructions for:

receiving one or more additional images of one or more additional resources;

extracting additional treatment-related text from the one or more additional images of the one or more additional resources; and

identifying, from the extracted additional treatment-related text, the treatment plan associated with the first user.

10. The computer program product of claim 8, wherein extracting the treatment-related text from the image of the resource comprises analyzing the image of the resource with an optical character recognition processes to extract the treatment-related text from the image of the resource and to populate one or more treatment template input fields with the extracted treatment-related text.

11. The computer program product of claim 8, wherein the computer readable instructions further comprise instructions for:

providing the (i) treatment provider and (ii) the treatment location to a computing device associated with a second user, wherein the second user is associated with the first user.

12. The computer program product of claim 8, wherein the computer readable instructions further comprise instructions for:

determining an offer for a product configured to cover the expected cost of the likely future event.

13. The computer program product of claim 8, wherein the computer readable instructions further comprise instructions for:

providing a treatment application to the first user for installation on the computing device associated with the first user;

receiving a request to scan the resource from the computing device associated with the first user; and

in response to receiving the request to scan the resource, transmitting a scanning alert over a wireless communication channel to the computing device associated with the first user, wherein the scanning alert activates the treatment application stored on the computing device associated with the first user to cause a camera to capture the image of the resource.

14. The computer program product of claim 8, wherein the treatment-related text includes at least one of a resource name, a resource dosage, a date of issuance of the resource, and a recommended or instructed frequency of use for the resource.

15. A computer implemented method for extracting treatment information from a resource image, predicting a likely future event based on the extracted treatment information, and developing an action step to address the likely future event, said computer implemented method comprising:

providing a computing system comprising a computer processing device and a non-transitory computer readable medium, where the computer readable medium comprises configured computer program instruction code, such that when said instruction code is operated by said computer processing device, said computer processing device performs the following operations;

receiving, from a computing device associated with a first user, an image of a resource;

in response to receiving the image of the resource, extracting treatment-related text from the image of the resource;

identifying, from the extracted treatment-related text, a treatment plan associated with the first user;

analyzing a treatment database comprising historical treatment plans of other users and significant events associated with the historical treatment plans to determine a likely future event for the first user, based on the identified treatment plan associated with the first user;

identifying, based on analyzing the treatment database, an expected date of the likely future event for the first user;

identifying, based on analyzing the treatment database, an expected cost of the likely future event for the first user;

determining (i) a treatment provider and (ii) a treatment location for addressing the likely future event based on the expected date and the expected cost of the likely future event for the first user; and

providing (i) the treatment provider and (ii) the treatment location to a user interface of the computing device associated with the first user, wherein the user interface further comprises an activatable link which allows the first user to directly access the scheduling interface to schedule treatment with the treatment provider at the treatment location.

16. The computer implemented method of claim 15, further comprising:

receiving one or more additional images of one or more additional resources;

extracting additional treatment-related text from the one or more additional images of the one or more additional resources; and

identifying, from the extracted additional treatment-related text, the treatment plan associated with the first user.

17. The computer implemented method of claim 15, wherein extracting the treatment-related text from the image of the resource comprises analyzing the image of the resource with an optical character recognition processes to extract the treatment-related text from the image of the resource and to populate one or more treatment template input fields with the extracted treatment-related text.

18. The computer implemented method of claim 15, further comprising:

providing the (i) the treatment provider and (ii) the treatment location to a computing device associated with a second user, wherein the second user is associated with the first user.

19. The computer implemented method of claim 15, further comprising determining an offer for a product configured to cover the expected cost of the likely future event.

20. The computer implemented method of claim 15, further comprising:

providing a treatment application to the first user for installation on the computing device associated with the first user;

receiving a request to scan the resource from the computing device associated with the first user; and

in response to receiving the request to scan the resource, transmitting a scanning alert over a wireless communication channel to the computing device associated with the first user, wherein the scanning alert activates the treatment application stored on the computing device associated with the first user to cause a camera to capture the image of the resource.