Inbound calls to intelligent controlled-environment facility resident media and/or communications devices

• US 10,270,906 B1
• Filed: 06/28/2018
• Issued: 04/23/2019
• Est. Priority Date: 10/01/2015
• Status: Active Grant

• Current Assignee: Securus Technologies Incorporated (Securus Special Investments LLC)
• Original Assignee: Securus Technologies Incorporated (Securus Special Investments LLC)
• Inventors: Keiser, Luke, Passe, Scott, Balantrapu, Krishna, Noland, Alexander
• Primary Examiner(s): Tieu, Binh Kien
• Application Number:
  US16/021,955
• Time in Patent Office: 299 Days
• Field of Search: 379111, 37911201, 37911205, 37911208, 37911209, 37911401, 37911417, 3791142, 37911426, 379118, 379120, 379130, 379133, 37920102, 37920717
• CPC Class Codes: G06V 40/1365 Matching; Classification
• CPC Class Codes: G06V 40/172 Classification, e.g. identification
• CPC Class Codes: H04L 63/0227 Filtering policies mail message filtering H04L51/212
• CPC Class Codes: H04L 63/083 using passwords cryptographic mechanisms or cryptographic arrangements for entity authentication using a predetermined code H04L9/3226
• CPC Class Codes: H04L 63/0861 using biometrical features, e.g. fingerprint, retina-scan cryptographic mechanisms or cryptographic arrangements for entity authentication using biological data H04L9/3231
• CPC Class Codes: H04L 63/10 for controlling access to devices or network resources
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/8005 Flat-fee
• CPC Class Codes: H04M 15/8083 involving reduced rates or discounts, e.g. time-of-day reductions or volume discounts
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 2201/41 using speaker recognition
• CPC Class Codes: H04M 2203/6045 Identity confirmation
• CPC Class Codes: H04M 2203/6054 Biometric subscriber identification
• CPC Class Codes: H04M 2250/22 including a touch pad, a touch sensor or a touch detector
• CPC Class Codes: H04M 2250/52 including functional features of a camera
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/4365 : based on information specified by the calling party, e.g. priority or subject
• CPC Class Codes: H04M 3/4931 : Directory assistance systems
• CPC Class Codes: H04M 7/003 : Click to dial services

Abstract

Inbound call system and method implementations that provide sponsors of resident media and/or communications devices priority inbound calling host inbound calling accounts established by non-residents sponsors of sponsored resident devices. A unique address identifier (AID) of each sponsored resident device is associated with a particular non-resident sponsor (and a particular resident). Inbound calls to sponsored resident media and/or communications devices are received, the calling party is authenticated as associated with an AID of the called resident device the party is calling, and it is determined whether the calling party is a sponsor of the called resident device. If so, any ongoing call, and/or other activity, taking place on the sponsored resident device is interrupted and the non-resident inbound call is connected with the sponsored resident device.

Claims

1. An inbound call system providing sponsors of inmate media and/or communications devices priority inbound calling, the system comprising:

one or more sponsored inmate media and/or communications devices, each having a unique address identifier;

an inbound inmate call server configured to;

host inbound calling accounts established by non-inmates, including inbound calling accounts of non-inmate sponsors of sponsored inmate media and/or communications devices;

associate the address identifier of each sponsored inmate media and/or communications device with a particular non-inmate sponsor;

receive inbound calls to sponsored inmate media and/or communications devices;

route the inbound calls to an authenticating server;

the authenticating server configured to;

authenticate that a calling party is associated with the address identifier of an inmate media and/or communications device the party is calling;

determine that the calling party is a sponsor of the inmate media and/or communications device the party is calling; and

the inbound inmate call server further configured to;

interrupt an ongoing call, and/or other activity, taking place on the sponsored inmate media and/or communications device the party is calling; and

connect the inbound call of the party with the sponsored inmate media and/or communications device.

2. The system of claim 1, wherein the authenticating server is further configured to:

associate the address identifier of each sponsored inmate media and/or communications device with a particular inmate; and

connect the inbound call with the sponsored inmate media and/or communications device as a result of the authenticating server verifying that the inmate operating the sponsored inmate media and/or communications device is associated with the address identifier of the sponsored inmate media and/or communications device.

3. The system of claim 1, wherein the inbound calling account of ones of the non-inmate sponsors are subscriptions by these non-inmate sponsors, renewable at predetermined time intervals.

4. The system of claim 3, wherein ones of the sponsored inmate media and/or communications devices are leased by respective non-inmate sponsors.

5. The system of claim 1, wherein ones of the sponsored inmate media and/or communications devices are owned by respective non-inmate sponsors.

6. The system of claim 1, wherein the non-inmate sponsor is a friend or family member of a controlled-environment facility inmate identified by the non-inmate and associated with the sponsored inmate media and/or communications device.

7. The system of claim 1, wherein the non-inmate sponsor is a service provider associated with a controlled-environment facility inmate identified by the non-inmate and associated with the sponsored inmate media and/or communications device.

8. A method for providing sponsors of inmate media and/or communications devices priority inbound calling, the method comprising:

hosting, by an inbound inmate call server, inbound calling accounts established by non-inmates, including inbound calling accounts of non-inmate sponsors of sponsored inmate media and/or communications devices;

associating, by the inbound inmate call server, a unique address identifier of each sponsored inmate media and/or communications device with a particular non-inmate sponsor;

receiving, by the inbound inmate call server, inbound calls to sponsored inmate media and/or communications devices;

routing, by the inbound inmate call server, the inbound calls to an authenticating server;

authenticating, by the authenticating server, that a calling party is associated with an address identifier of an inmate media and/or communications device the party is calling;

determining, by the authenticating server, that the calling party is a sponsor of the inmate media and/or communications device the party is calling;

interrupting, by the inbound inmate call server, an ongoing call, and/or other activity, taking place on the sponsored inmate media and/or communications device; and

connecting, by the inbound inmate call server, the inbound call of the calling party with the sponsored inmate media and/or communications device.

9. The method of claim 8, further comprising:

associating, by the inbound inmate call server, the address identifier of each sponsored inmate media and/or communications device with a particular inmate; and

verifying, via the authenticating server, that the inmate operating the sponsored inmate media and/or communications device is associated with the address identifier of the sponsored inmate media and/or communications device, prior to connecting the non-inmate inbound call with the sponsored inmate media and/or communications device.

10. The method of claim 8, wherein the inbound calling account of ones of the non-inmate sponsors are subscriptions by these non-inmate sponsors, renewable at predetermined time intervals.

11. The method of claim 10, further comprising leasing ones of the sponsored inmate media and/or communications devices to respective non-inmate sponsors.

12. The method of claim 8, further comprising selling ones of the sponsored inmate media and/or communications devices to respective non-inmate sponsors.

13. The method of claim 8, wherein the non-inmate sponsor is a friend or family member of a controlled-environment facility inmate identified by the non-inmate and associated with the sponsored inmate media and/or communications device.

14. The method of claim 8, wherein the non-inmate sponsor is a service provider associated with a controlled-environment facility inmate identified by the non-inmate and associated with the sponsored inmate media and/or communications device.

20. The non-transitory computer-readable storage medium of claim 14, wherein the non-inmate sponsor is a friend or family member of a controlled-environment facility inmate identified by the non-inmate and associated with the sponsored inmate media and/or communications device.

15. A non-transitory computer-readable storage medium having program instructions stored thereon that, upon execution by one or more controlled-environment facility communications systems, cause the one or more communications systems to:

host inbound calling accounts established by non-inmates, including inbound calling accounts of non-inmate sponsors of sponsored inmate media and/or communications devices;

associate a unique address identifier of each sponsored inmate media and/or communications device with a particular non-inmate sponsor;

receive inbound calls to sponsored inmate media and/or communications devices;

authenticate that a calling party is associated with an address identifier of an inmate media and/or communications device the party is calling;

determine that the calling party is a sponsor of the inmate media and/or communications device the party is calling;

interrupt an ongoing call, and/or other activity, taking place on the sponsored inmate media and/or communications device; and

connect the call of the calling party with the sponsored inmate media and/or communications device.

16. The non-transitory computer-readable storage medium of claim 15, wherein execution of the program instructions causes the one or more controlled-environment facility communications systems to:

associate the address identifier of each sponsored inmate media and/or communications device with a particular inmate; and

verify that the inmate operating the sponsored inmate media and/or communications device is associated with the address identifier of the sponsored inmate media and/or communications device, prior to connecting the non-inmate inbound call with the sponsored inmate media and/or communications device.

17. The non-transitory computer-readable storage medium of claim 15, wherein the inbound calling account of ones of the non-inmate sponsors are subscriptions by these non-inmate sponsors, renewable at predetermined time intervals.

18. The non-transitory computer-readable storage medium of claim 17, wherein execution of the program instructions causes the one or more controlled-environment facility communications systems to lease ones of the sponsored inmate media and/or communications devices to respective non-inmate sponsors.

19. The non-transitory computer-readable storage medium of claim 15, wherein execution of the program instructions causes the one or more controlled-environment facility communications systems to sell ones of the sponsored inmate media and/or communications devices to respective non-inmate sponsors.

21. The non-transitory computer-readable storage medium of claim 15, wherein the non-inmate sponsor is a service provider associated with a controlled-environment facility inmate identified by the non-inmate and associated with the sponsored inmate media and/or communications device.