Systems, methods and computer readable medium for wireless solicitations

• US 10,275,787 B2
• Filed: 02/05/2018
• Issued: 04/30/2019
• Est. Priority Date: 12/06/2004
• Status: Active Grant

• Current Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Original Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Inventors: Comerford, Richard, DeFilippo, Joseph M.
• Primary Examiner(s): Hamilton, Matthew L
• Application Number:
  US15/888,284
• Publication Number:
  US 20180181980A1
• Time in Patent Office: 449 Days
• Field of Search: 705 14
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0215 Including financial accounts
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: H04M 15/58 based on statistics of usage or network monitoring
• CPC Class Codes: H04M 15/8083 involving reduced rates or discounts, e.g. time-of-day reductions or volume discounts
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/4878 Advertisement messages
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

Product offering systems are provided. Product offering systems may include sending an offer to a customer that possesses a mobile computing device and has agreed to receive offers for products via the mobile computing device. Agreeing to receive offers would result in the unique data about the customer being available to offer provider. Unique customer data may include data related to the customers wireless service provider or from a financial account in a financial institution, and collecting customer data about the customer, wherein the customer data comprises financial data and personal data. Product offering systems may further include registering a wireless computing device of the customer to able the device to receive the offer, and determining opportunities to send the offer to the customer by monitoring the customer and the customer data. Product offering systems may also include sending the offer to the customer'"'"'s registered device based on the determination of opportunities.

Claims

1. A system for providing offers to a customer comprising:

a memory storing software instruction;

a processor configured to execute the software instructions to perform operations comprising;

monitoring a location of a wireless computing device of the customer;

determining, based on global positioning system (GPS) data obtained from a GPS component of the wireless computing device, that the wireless computing device is within a predetermined distance from a known location of a merchant based on the monitored location;

monitoring a financial account of the customer;

determining that a credit amount of the financial account is near or at a credit limit;

determining, before a purchase transaction request is initiated for a purchase by the customer, that the customer is eligible for a credit limit increase based on a characteristic of the financial account in response to the determination that the credit amount of the financial account is near or at the credit limit;

generating an offer to increase the credit limit, wherein the offer is contingent upon the customer completing a transaction with the merchant;

transmitting a communication regarding the offer to the wireless computing device; and

updating the financial account in response to receiving, a communication indicating an acceptance of the offer.

2. The system of claim 1, wherein the characteristic of the financial account comprises:

an outstanding balance for the financial account; and

a second financial account of the customer.

3. The system of claim 1, wherein the characteristic of the financial account is an available credit less than a predetermined amount.

4. The system of claim 1, wherein the characteristic of the financial account comprises a credit rating of the customer.

5. The system of claim 1, wherein the offer is contingent upon the customer submitting a request to complete the transaction within a predetermined time period.

6. The system of claim 1, wherein the request to complete the transaction comprises a merchant offer code displayed on the wireless computing device.

7. The system of claim 1, wherein the communication is one of a text message, an email, or a voice mail message.

8. The system of claim 1, the operations further comprising charging the financial account based on a completed transaction.

9. The system of claim 1, the operations further comprising increasing the credit limit of the customer.

10. The system of claim 1, wherein the communication comprises a payment authorization request.

11. The system of claim 1, wherein the characteristic of the financial account comprises a purchase transaction history.

12. The system of claim 9, wherein the operations further comprise completing the transaction with the merchant with the increased credit limit.

13. The system of claim 9, wherein the increasing the credit limit comprises increasing the credit limit in response to receiving the request to complete the transaction.

14. The system of claim 1, wherein the communication regarding the offer comprises a condition for accepting the offer.

15. The system of claim 14, wherein the condition comprises a minimum purchase amount.

16. A computer-implemented method for providing offers to a customer, the method comprising:

monitoring, by one or more processors, a location of a wireless computing device of the customer;

determining, based on GPS data obtained from a GPS component of the wireless computing device, that the wireless computing device is within a predetermined distance from a known location of a merchant based on the monitored location by the one or more processors;

monitoring, by the one or more processors, a financial account of the customer;

determining, by the one or more processors, that a credit amount of the financial account is near or at a credit limit;

determining, by the one or more processors, before a purchase transaction request is initiated for a purchase by the customer, that the customer is eligible for a credit limit increase based on a characteristic of the financial account in response to the determination that the credit amount of the financial account is near or at the credit limit;

generating an offer to increase the credit limit, wherein the offer is contingent upon the customer completing a transaction with the merchant;

transmitting, by the one or more processors, a communication regarding the offer to the wireless computing device via a network; and

updating, by the one or more processors, the financial account in response to receiving a communication indicating an acceptance of the offer via the network.

17. The method of claim 16, further comprising increasing the credit limit of the customer.

18. A non-transitory computer readable medium storing instructions that, when executed by a processor, cause the processor to perform a method for providing offers to a customer, the method comprising:

monitoring a location of a wireless computing device of the customer;

determining that the wireless computing device is within a predetermined distance from a known location of a merchant based on the monitored location;

monitoring a financial account of the customer;

determining that a credit amount of the financial account is near or at a credit limit;

determining, before a purchase transaction request is initiated for a purchase by the customer, that the customer is eligible for a credit limit increase based on a characteristic of the financial account in response to the determination that the credit amount of the financial account is near or at the credit limit;

generating an offer to increase the credit limit, wherein the offer is contingent upon the customer completing a transaction with the merchant;

transmitting a communication regarding the offer to the wireless computing device via a network; and

updating, by the one or more processors, the financial account in response to receiving a communication indicating an acceptance of the offer via the network.

19. The non-transitory computer readable medium of claim 18, wherein the method further comprises increasing the credit limit of the customer.