Apparatus management system, information terminal, apparatus management apparatus, and apparatus management method

• US 10,277,592 B2
• Filed: 02/18/2016
• Issued: 04/30/2019
• Est. Priority Date: 08/19/2013
• Status: Active Grant

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: Saka, Takao, Nakamura, Yasuyuki
• Primary Examiner(s): Do, Khang
• Application Number:
  US15/046,520
• Publication Number:
  US 20160173496A1
• Time in Patent Office: 1,167 Days
• CPC Class Codes: G06F 21/305 by remotely controlling device operation
• CPC Class Codes: G06F 21/44 Program or device authentication
• CPC Class Codes: G06F 21/445 by mutual authentication, e.g. between devices or programs
• CPC Class Codes: G06F 2221/2147 Locking files
• CPC Class Codes: H04L 63/0876 based on the identity of the terminal or configuration, e.g. MAC address, hardware or software configuration or device fingerprint
• CPC Class Codes: H04L 63/108 when the policy decisions are valid for a limited amount of time
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 12/50 Secure pairing of devices

Abstract

An apparatus management system managing an apparatus through an information terminal includes a transmission part configured to transmit terminal information identifying the information terminal and apparatus information identifying the apparatus, a reception part configured to receive the terminal information and the apparatus information, an authentication part configured to determine whether the received terminal information and apparatus information match one of registered combinations of terminal information and apparatus information, and a notification part configured to transmit apparatus management information to the information terminal when the authentication part determines that the received terminal information and apparatus information match one of the registered combinations of terminal information and apparatus information.

Claims

1. A management system managing a plurality of apparatuses, the management system comprising:

a plurality of information terminals through which the plurality of apparatuses are managed; and

a management apparatus,

wherein an information terminal among the plurality of information terminals includes

a first memory; and

a first processor coupled to the first memory, and configured to transmit terminal information identifying the information terminal and apparatus information identifying an apparatus among the plurality of apparatuses,

wherein the management apparatus includes

a second memory; and

a second processor coupled to the second memory, and configured to

receive the terminal information and the apparatus information transmitted from the information terminal;

determine whether the received terminal information and apparatus information match one of a plurality of registered combinations of terminal information of the plurality of information terminals and apparatus information of the plurality of apparatuses;

determine whether a usage time limit of the apparatus is passed, the usage time limit indicating a point of time up to which the apparatus is usable; and

transmit apparatus management information to the information terminal in response to determining that the received terminal information and apparatus information match the one of the plurality of registered combinations of terminal information and apparatus information and that the usage time limit of the apparatus is not passed,

wherein the first processor is further configured to transmit time information of the information terminal to the management apparatus after receiving the apparatus management information from the management apparatus, and

wherein the second processor is further configured to

receive the time information of the information terminal;

compare the received time information with time information of the management apparatus;

determine whether a difference between the received time information and the time information of the management apparatus is a predetermined period of time or more; and

change the usage time limit in response to determining that the difference is the predetermined period of time or more.

2. The management system as claimed in claim 1, wherein

the first processor is configured to cause the information terminal to operate as a manager information terminal having manager authority in a manager mode, and to operate as a user information terminal having user authority in a user mode, the user authority being different in a scope of authority from the manager authority.

3. The management system as claimed in claim 1, wherein

the first processor is configured to activate an application for connecting to a network.

4. The management system as claimed in claim 1, wherein

the apparatus is managed based on the apparatus management information.

5. The management system as claimed in claim 1, wherein

the first processor is further configured to receive operation information of the apparatus from the apparatus and transmit the received operation information together with the time information of the information terminal to the management apparatus, after receiving the apparatus management information from the management apparatus, and

the second processor is further configured to receive the operation information of the apparatus transmitted from the information terminal together with the time information of the information terminal.

6. The management system as claimed in claim 1, wherein

the first processor is further configured to, after receiving the apparatus management information,

store the apparatus management information received from the management apparatus in association with the terminal information and the apparatus information;

determine whether the information terminal is connectable to the management apparatus;

transmit a request for the apparatus information to the apparatus, in response to determining that the information terminal is not connectable to the management apparatus;

receive the apparatus information transmitted from the apparatus in response to the request;

determine whether the apparatus information transmitted from the apparatus in response to the request is stored in association with the apparatus management information; and

transmit the apparatus management information to the apparatus, in response to determining that the apparatus information transmitted from the apparatus in response to the request is stored in association with the apparatus management information.

7. The management system as claimed in claim 1, wherein

the second processor is configured to change the usage time limit so that the time information of the information terminal to be received by the second processor next time goes beyond the usage time limit.

8. A management apparatus managing a plurality of apparatuses through a plurality of information terminals, the management apparatus comprising:

a memory; and

a processor coupled to the memory, and configured to

receive terminal information identifying an information terminal among the plurality of information terminals and apparatus information identifying an apparatus among the plurality of apparatuses from the information terminal;

determine whether the received terminal information and apparatus information match one of a plurality of registered combinations of terminal information of the plurality of information terminals and apparatus information of the plurality of apparatuses;

determine whether a usage time limit of the apparatus is passed, the usage time limit indicating a point of time up to which the apparatus is usable;

transmit apparatus management information to the information terminal in response to determining that the received terminal information and apparatus information match the one of the plurality of registered combinations of terminal information and apparatus information and that the usage time limit of the apparatus is not passed;

receive time information of the information terminal from the information terminal after transmitting the apparatus management information;

compare the received time information with time information of the management apparatus;

determine whether a difference between the received time information and the time information of the management apparatus is a predetermined period of time or more; and

change the usage time limit in response to determining that the difference is the predetermined period of time or more.

9. The management apparatus as claimed in claim 8, wherein

the processor is further configured to transmit an apparatus list showing available apparatuses among the plurality of apparatuses.

10. The management apparatus as claimed in claim 8, wherein

the processor is further configured to suspend use of the apparatus when the difference is more than or equal to the predetermined period of time.

11. The management apparatus as claimed in claim 8, wherein

the processor is further configured to transmit guidance information to the information terminal and cause the guidance information to be displayed on a screen of the information terminal.

12. The management apparatus as claimed in claim 8, wherein the processor is configured to receive operation information of the apparatus from the information terminal together with the time information of the information terminal after transmitting the apparatus management information to the information terminal, the operation information being transmitted from the apparatus to the information terminal in response to a request for the operation information.

13. The management apparatus as claimed in claim 8, wherein

the processor is configured to change the usage time limit so that the time information of the information terminal to be received by the processor next time goes beyond the usage time limit.

14. A method for managing a plurality of apparatuses through a plurality of information terminals, the method comprising:

transmitting, by an information terminal among the plurality of information terminals, terminal information identifying the information terminal and apparatus information identifying an apparatus among the plurality of apparatuses;

receiving, by a management apparatus, the terminal information and the apparatus information transmitted from the information terminal;

determining, by the management apparatus, whether the received terminal information and apparatus information match one of a plurality of registered combinations of terminal information of the plurality of information terminals and apparatus information of the plurality of apparatuses;

determining, by the management apparatus, whether a usage time limit of the apparatus is passed, the usage time limit indicating a point of time up to which the apparatus is usable;

transmitting, by the management apparatus, apparatus management information to the information terminal in response to determining that the received terminal information and apparatus information match the one of the plurality of registered combinations of terminal information and apparatus information and that the usage time limit of the apparatus is not passed;

transmitting, by the information terminal, time information of the information terminal to the management apparatus after the information terminal receives the apparatus management information from the management apparatus;

receiving, by the management apparatus, the time information of the information terminal;

comparing, by the management apparatus, the received time information with time information of the management apparatus;

determining, by the management apparatus, whether a difference between the received time information and the time information of the management apparatus is a predetermined period of time or more; and

changing, by the management apparatus, the usage time limit in response to determining that the difference is the predetermined period of time or more.

15. The method as claimed in claim 14, wherein

the information terminal is configured to operate as a manager information terminal having manager authority in a manager mode, and to operate as a user information terminal having user authority in a user mode, the user authority being different in a scope of authority from the manager authority.

16. The method as claimed in claim 14, further comprising:

receiving, by the information terminal, operation information of the apparatus from the apparatus;

transmitting, by the information terminal, the received operation information to the management apparatus together with the time information of the information terminal, after receiving the apparatus management information from the management apparatus; and

receiving, by the management apparatus, the operation information of the apparatus transmitted from the information terminal together with the time information of the information terminal.

17. The method as claimed in claim 14, further comprising:

after the information terminal receives the apparatus management information,

storing, by the information terminal, the apparatus management information received from the management apparatus in association with the terminal information and the apparatus information;

determining, by the information terminal, whether the information terminal is connectable to the management apparatus;

transmitting, by the information terminal, a request for the apparatus information to the apparatus, in response to determining that the information terminal is not connectable to the management apparatus;

receiving, by the information terminal, the apparatus information transmitted from the apparatus in response to the request;

determining, by the information terminal, whether the apparatus information transmitted from the apparatus in response to the request is stored in association with the apparatus management information; and

transmitting, by the information terminal, the apparatus management information to the apparatus, in response to determining that the apparatus information transmitted from the apparatus in response to the request is stored in association with the apparatus management information.

18. The method as claimed in claim 14, wherein

the management apparatus changes the usage time limit so that the time information of the information terminal to be received by the management apparatus next time goes beyond the usage time limit.