Integrated electronic disbursement and cash flow management system and method

• US 10,282,712 B2
• Filed: 12/16/2013
• Issued: 05/07/2019
• Est. Priority Date: 02/07/2013
• Status: Active Grant

• Current Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Original Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Inventors: DeVan, Jr., Stanley M., Markwell, Steve, Myers, Deborah
• Primary Examiner(s): Wong, Eric T
• Assistant Examiner(s): Poe, Kevin T
• Application Number:
  US14/106,999
• Publication Number:
  US 20150088732A1
• Time in Patent Office: 1,968 Days
• Field of Search: 705 39
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/108 Remote banking, e.g. home banking
• CPC Class Codes: G06Q 20/3265 characterised by personalisation for use
• CPC Class Codes: G06Q 20/327 Short range or proximity payments by means of M-devices
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 40/12 Accounting
• CPC Class Codes: G06Q 40/128 Check-book balancing, updating or printing arrangements

Abstract

A system and method are provided for managing electronic disbursements transferred from a business client of a financial institution to customers of the business client. The system includes a disbursement instruction processor receiving a disbursement instruction over a network from a business client system, the disbursement instruction processor processing the instruction and performing multiple steps. The steps include using a customer identifier to determine available payment channels for the customer and selecting an electronic payment channel when available payment channels include an electronic payment channel. An electronic disbursement notification is forwarded to the customer. A confirmation may be provided upon acceptance of the disbursement through the disbursement notification.

Claims

1. A host computing device comprising memory comprising programmed instructions stored thereon for automatically and interactively operating over communication networks to more efficiently employ graphical user interfaces and execute electronic disbursements and associated electronic notifications and one or more processors coupled to the memory and configured to execute the stored programmed instructions to:

provide a downloadable business client mobile application to a business client computing system, the business client mobile application facilitating disbursement distribution, and a downloadable customer mobile application to a customer computing system, the customer mobile application facilitating disbursement notification to the customer computing system;

receive a disbursement instruction over a network from the business client computing system through a user interface of the business client mobile application and processes the disbursement instruction to use customer identification data extracted from the disbursement instruction to determine when one or more available payment channels for the customer, determined by accessing a customer profile in a customer database, includes an electronic payment channel;

make a disbursement in accordance with the disbursement instruction using the electronic payment channel retrieved from the customer profile in the customer database and sending an electronic notification over the Internet, when the determining indicates that the available payment channels includes the electronic payment channel, wherein the electronic notification is a push notification sent via the customer mobile application without a login requirement, the push notification configured to allow acceptance of the disbursement over the Internet without entry of customer login credentials by providing a selectable acceptance button within the push notification and to provide a link allowing viewing of one or more disbursement details on a customized web site;

monitor acceptance of the disbursement and notify the business client computing system over the network when the disbursement expires without acceptance, obtaining temporal or contextual redemption data, and detecting one or more patterns identifying fraudulent activity based on the temporal or contextual redemption data; and

generate one or more alerts to the business client computing system or the customer client computing system over the Internet when a disbursement status changes to an issued status, an accepted status, a declined status, or an expired status.

2. The host computing device of claim 1, wherein at least one offer is included with the disbursement notification.

3. The host computing device of claim 1, wherein the processors are further configured to execute the stored programmed instructions to receive a batch file of disbursement instructions.

4. The host computing device of claim 1, wherein the customer identification data includes a customer identifier including at least an email address or a mobile phone number.

5. The host computing device of claim 1, wherein the disbursement instruction further includes a business client brand, the business client account information, or a disbursement description.

6. The host computing device of claim 2, wherein the offer is context sensitive and is based on a description of the disbursement.

7. The host computing device of claim 1, wherein the processors are further configured to execute the stored programmed instructions to direct the disbursement to a virtual account.

8. The host computing device of claim 1, wherein the processors are further configured to execute the stored programmed instructions to detect expiration and send another notification to the business client computing system that an alternative payment method is required.

9. The host computing device of claim 1, wherein the disbursement notification includes a co-branded user interface explaining the disbursement.

10. The host computing device of claim 9, wherein the user interface allows selection of a location for the disbursement including a virtual account, bank account, or credit card.

11. The host computing device of claim 9, wherein the user interface allows the customer to decline payment.

12. A method for automatically and interactively operating over communication networks to more efficiently employ graphical user interfaces and execute electronic disbursements and associated electronic notifications, the method implemented by one or more host computing devices and comprising:

providing a downloadable business client mobile application to a business client computing system, the business client mobile application facilitating disbursement distribution, and a downloadable customer mobile application to a customer computing system, the customer mobile application facilitating disbursement notification to the customer computing system;

receiving a disbursement instruction from the business client computing system through a user interface of the business client mobile application and over a network and processing the instruction to use customer identification data extracted from the disbursement instruction to determine when one or more available payment channels for the customer, determined by accessing a customer profile in a customer database, includes an electronic payment channel;

making a disbursement in accordance with the disbursement instruction using the electronic payment channel retrieved from the customer profile in the customer database and sending an electronic notification over the Internet, when the determining indicates that the available payment channels includes the electronic payment channel, wherein the electronic notification is a push notification sent via the customer mobile application without a login requirement, the push notification configured to allow acceptance of the disbursement over the Internet without entry of customer login credentials by providing a selectable acceptance button within the push notification and to provide a link allowing viewing of one or more disbursement details on a customized web site;

monitoring acceptance of the disbursement, notifying the business client computing system over the network when the disbursement expires without acceptance obtaining temporal or contextual redemption data, and detecting one or more patterns identifying fraudulent activity based on the temporal or contextual redemption data; and

generating one or more alerts to the business client computing system or the customer client computing system over the Internet when a disbursement status changes to an issued status, an accepted status, a declined status, or an expired status.

13. The method of claim 12, wherein at least one offer is included with the disbursement notification.

14. The method of claim 12, further comprising receiving a batch file of disbursement instructions.

15. The method of claim 12, wherein the customer identification data includes a customer identifier including at least an email address or a mobile phone number.

16. The method of claim 12, wherein the disbursement instruction further includes a business client brand, the business client account information, or a disbursement description.

17. The method of claim 13, wherein the offer is context sensitive and is based on a description of the disbursement.

18. The method of claim 12, further comprising directing the disbursement to a virtual account.

19. The method of claim 12, further comprising detecting expiration and sending another notification to the business client computing system that an alternative payment method is required.

20. The method of claim 12, wherein the disbursement notification includes a co-branded user interface explaining the disbursement.

21. The method of claim 20, wherein the user interface allows selection of a location for the disbursement including a virtual account, bank account, or credit card.

22. The method of claim 20, wherein the user interface allows the customer to decline payment.

23. A non-transitory computer readable medium having stored thereon instructions for automatically and interactively operating over communication networks to more efficiently employ graphical user interfaces and execute electronic disbursements and associated electronic notifications comprising executable code which when executed by one or more processors, causes the one or more processors to:

provide a downloadable business client mobile application to a business client computing system, the business client mobile application facilitating disbursement distribution, and a downloadable customer mobile application to a customer computing system, the customer mobile application facilitating disbursement notification to the customer computing system;

receive a disbursement instruction from the business client computing system through a user interface of the business client mobile application and over a network and process the instruction to use customer identification data extracted from the disbursement instruction to determine when one or more available payment channels for the customer, determined by accessing a customer profile in a customer database, includes an electronic payment channel;

make a disbursement in accordance with the disbursement instruction using the electronic payment channel retrieved from the customer profile in the customer database and send an electronic notification over the Internet, when the determining indicates that the available payment channels includes the electronic payment channel, wherein the electronic notification is a push notification sent via the customer mobile application without a login requirement, the push notification configured to allow acceptance of the disbursement over the Internet without entry of customer login credentials by providing a selectable acceptance button within the push notification and to provide a link allowing viewing of one or more disbursement details on a customized web site;

monitor acceptance of the disbursement, notify the business client computing system over the network when the disbursement expires without acceptance, obtain temporal or contextual redemption data, and detect one or more patterns identifying fraudulent activity based on the temporal or contextual redemption data; and

generate one or more alerts to the business client computing system or the customer client computing system over the Internet when a disbursement status changes to an issued status, an accepted status, a declined status, or an expired status.

24. The non-transitory computer readable medium of claim 23, wherein at least one offer is included with the disbursement notification.

25. The non-transitory computer readable medium of claim 23, wherein the executable code, when executed by the one or more processors, further causes the one or more processors to receive a batch file of disbursement instructions.

26. The non-transitory computer readable medium of claim 23, wherein the customer identification data includes a customer identifier including at least an email address or a mobile phone number.

27. The non-transitory computer readable medium of claim 23, wherein the disbursement instruction further includes a business client brand, the business client account information, or a disbursement description.

28. The non-transitory computer readable medium of claim 24, wherein the offer is context sensitive and is based on a description of the disbursement.

29. The non-transitory computer readable medium of claim 23, wherein the executable code, when executed by the one or more processors, further causes the one or more processors to direct the disbursement to a virtual account.

30. The non-transitory computer readable medium of claim 23, wherein the executable code, when executed by the one or more processors, further causes the one or more processors to detect expiration and send another notification to the business client computing system that an alternative payment method is required.

31. The non-transitory computer readable medium of claim 23, wherein the disbursement notification includes a co-branded user interface explaining the disbursement.

32. The non-transitory computer readable medium of claim 31, wherein the user interface allows selection of a location for the disbursement including a virtual account, bank account, or credit card.

33. The non-transitory computer readable medium of claim 31, wherein the user interface allows the customer to decline payment.