Information management method

• US 10,284,442 B2
• Filed: 08/10/2017
• Issued: 05/07/2019
• Est. Priority Date: 07/22/2013
• Status: Active Grant

• Current Assignee: Panasonic Intellectual Property Corporation of America (Panasonic Holdings Corporation)
• Original Assignee: Panasonic Intellectual Property Corporation of America (Panasonic Holdings Corporation)
• Inventors: Matsushima, Hideki, Ohmori, Motoji, Matsuzaki, Natsume, Futa, Yuichi, Nakano, Toshihisa, Maeda, Manabu, Unagami, Yuji, Amano, Hiroshi, Hakoda, Kotaro
• Primary Examiner(s): Serrao, Ranodhi
• Application Number:
  US15/673,748
• Publication Number:
  US 20170339033A1
• Time in Patent Office: 635 Days
• CPC Class Codes: G06F 21/552 involving long-term monitoring or reporting
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: H04L 41/069 using logs of notifications; Post-processing of notifications
• CPC Class Codes: H04L 43/04 Processing captured monitoring data, e.g. for logfile generation
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

An information management method collects log information of one or more home electrical apparatuses corresponding to service providers. Display screen data is generated which indicates a status of the log information. The display screen data includes groups of information which each contain information on an apparatus, a service provider corresponding to the apparatus, and log information output from the apparatus. Provision of the log information of each group is individually selectable. The display screen data is provided via a network to a display terminal that performs access to a server device. Information is received from the display terminal, which indicates that selection on whether or not provision of the log information is performed. Provision of the log information is stopped on the selected group when a determination is made that refusal of provision of the log information on the selected group is performed.

Claims

1. An information management method for an information management system that collects log information of an apparatus and provides information based on the log information to a computer of a service provider, the information management method comprising:

collecting the log information of one or more apparatuses of a user via a network, the apparatuses corresponding to service providers;

generating display screen data that indicate a provision status of the log information of the apparatuses, the display screen data including information that configures one apparatus that is included in the apparatuses, one service provider that corresponds to the one apparatus, and one kind of the log information that is output from the one apparatus as a group, the display screen data further including information that displays the provision status of the log information with respect to the group as a unit and as a section by which whether or not the provision of the log information is permissible is selectable with respect to the group as the unit;

providing the display screen data to a display terminal that performs access to the information management system via the network in response to the access to the information management system;

receiving information that indicates that selection of whether or not the provision of the one kind of the log information of the one apparatus that corresponds to the one service provider is permissible is performed with respect to the group as the unit in a display screen based on the display screen data from the display terminal via the network; and

providing, to the display terminal via the network, second display screen data that are regenerated such that display is made in a first display format which indicates that the log information is provided until a last date of a provision period of the log information that is set with respect to the group in a case where a determination is made that selection of refusal of provision of the one kind of the log information of the one apparatus that corresponds to the one service provider is performed with respect to the group as the unit and a determination is made that the provision of the log information is already started with respect to the group in which the selection of refusal is performed.

2. The information management method according to claim 1,

wherein the last date of the provision period is set based on a date which is input by the user via the display screen data.

3. The information management method according to claim 1,

wherein the last date of the provision period is set based on a date which is preset in the information management system.

4. The information management method according to claim 1, further comprising:

providing, to the display terminal via the network, third display screen data that are regenerated such that display is made in a second display format which indicates that the provision of the log information is not performed with respect to the group and which is different from the first display format in a case where a determination is made that the provision of the log information is not started with respect to the group in which the selection of refusal is performed.