Remote monitoring and management of an instant issuance system
First Claim
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1. An instant issuance system for issuing a customized personalization card, the system comprising:
- an instant issuance server component configured to process received customized issuance information and generate printer information to be placed on the customized personalization card;
a customized personalization card printer configured to place printer information received from the instant issuance server component on the customized personalization card; and
a remote management and monitoring (RMM) server component configured to request operational data from at least one of the instant issuance server component and the customized personalization card printer, configured to analyze the requested operational data, configured to determine an operational action, and configured to perform the operational action,wherein the instant issuance system is configured to provide mutual authentication for communication between the RMM server component and the customized personalization card printer, and between the instant issuance server component and the customized personalization card printer,wherein the RMM server component is configured to manage a plurality of certificates for each of the instant issuance server component, the RMM server component, and the customized personalization card printer, andwherein the mutual authentication is performed using two or more of the plurality of certificates.
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Abstract
A system and method for remote monitoring and management of an instant issuance system is provided. The embodiments provide secure communication between different entities within the instant issuance system. Security can be established via mutual authentication between the communicating entities of the instant issuance system prior and/or concurrent with a communication taking place.
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Citations
27 Claims
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1. An instant issuance system for issuing a customized personalization card, the system comprising:
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an instant issuance server component configured to process received customized issuance information and generate printer information to be placed on the customized personalization card; a customized personalization card printer configured to place printer information received from the instant issuance server component on the customized personalization card; and a remote management and monitoring (RMM) server component configured to request operational data from at least one of the instant issuance server component and the customized personalization card printer, configured to analyze the requested operational data, configured to determine an operational action, and configured to perform the operational action, wherein the instant issuance system is configured to provide mutual authentication for communication between the RMM server component and the customized personalization card printer, and between the instant issuance server component and the customized personalization card printer, wherein the RMM server component is configured to manage a plurality of certificates for each of the instant issuance server component, the RMM server component, and the customized personalization card printer, and wherein the mutual authentication is performed using two or more of the plurality of certificates. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 21, 22, 23, 24, 25, 26)
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12. A method for remote monitoring and management of an instant issuance system that includes a customized personalization card printer, an instant issuance server component and a remote monitoring and management (RMM) server component, the method comprising:
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the RMM server component managing a plurality of certificates for each of the instant issuance server component, the RMM server component, and the customized personalization card printer; performing mutual authentication between the RMM server component and a first entity using two or more of the plurality of certificates, the first entity being at least one of the customized personalization card printer and the instant issuance server component; the RMM server component sending a status request to the first entity; the first entity gathering requested status information, encrypting the status information, and sending the encrypted status information to the RMM server component; the RMM server component analyzing the encrypted status information and determining an operational action; and the RMM server component performing the operational action. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
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27. An instant issuance system for issuing a customized personalization card, the system comprising:
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an instant issuance server component configured to process received customized issuance information and generate printer information to be placed on the customized personalization card; a customized personalization card printer configured to place printer information received from the instant issuance server component on the customized personalization card; and a remote management and monitoring (RMM) server component configured to request operational data from at least one of the instant issuance server component and the customized personalization card printer, configured to analyze the requested operational data, configured to determine an operational action, and configured to perform the operational action, wherein the instant issuance system is configured to provide encryption for application specific data communicated between two or more of the instant issuance server component, the customized personalization card printer and the RMM sever component, wherein the RMM server component is configured to manage a plurality of certificates for each of the instant issuance server component, the RMM server component, and the customized personalization card printer, and wherein mutual authentication is performed using two or more of the plurality of certificates.
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Specification