Geofencing messaging system
First Claim
1. A computing device comprising:
- one or more processors configured to;
provide a set of geofenced areas to a phone carrier;
receive, from the phone carrier, a first alert indicating that a mobile device of a customer is within a first geofenced area of the set of geofenced areas,the first alert comprising information that identifies the customer based on the mobile device;
compare said first alert with a memory store of said computing device, said memory store comprising;
a set of customer information, the set of customer information comprising information about the identified customer, andvenue information for at least one location within the first geofenced area of said set of geofenced areas;
generate, based on a comparison of said first alert with said memory store, a first message that is relevant to a venue located within said first geofenced area within a first time period after said mobile device of said customer was indicated as being within said first geofenced area; and
send said first message to said mobile device of said customer.
2 Assignments
0 Petitions
Accused Products
Abstract
A system for generating a customized communication with a customer is described, and includes: a near field communication (NFC) reader for receiving, from the customer, a request for an interaction; an input device for receiving an input from the customer, wherein the input includes a customer credential; a processor for: receiving a request, from a near field communication (NFC) enabled device, for an interaction with a customer; requesting a valid customer credential from the customer; receiving an input from the customer in response to a request for the valid customer credential to achieve a received customer credential; determining a validity of the received customer credential; and generating, after the determining the validity of the received customer credential, client information customized for the customer based upon a customer account linked to a determined valid customer credential to achieve a generated customized client information.
26 Citations
13 Claims
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1. A computing device comprising:
one or more processors configured to; provide a set of geofenced areas to a phone carrier; receive, from the phone carrier, a first alert indicating that a mobile device of a customer is within a first geofenced area of the set of geofenced areas, the first alert comprising information that identifies the customer based on the mobile device; compare said first alert with a memory store of said computing device, said memory store comprising; a set of customer information, the set of customer information comprising information about the identified customer, and venue information for at least one location within the first geofenced area of said set of geofenced areas; generate, based on a comparison of said first alert with said memory store, a first message that is relevant to a venue located within said first geofenced area within a first time period after said mobile device of said customer was indicated as being within said first geofenced area; and send said first message to said mobile device of said customer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A non-transitory computer-readable medium storing instructions, the instructions comprising:
one or more instructions that, when executed by one or more processors, cause the one or more processors to; provide a set of geofenced areas to a phone carrier; receive, from the phone carrier, a first alert indicating that a mobile device of a customer is within a first geofenced area of the set of geofenced areas, the first alert comprising information that identifies the customer based on the mobile device; compare said first alert with a memory store, said memory store comprising; a set of customer information, the set of customer information comprising information about the identified customer, and venue information for at least one location within the first geofenced area of said set of geofenced areas; generate, based on a comparison of said first alert with said memory store, a message that is relevant to a venue located within said first geofenced area within a time period after said mobile device of said customer was indicated as being within said first geofenced area; and send said message to said mobile device of said customer. - View Dependent Claims (10, 11, 12, 13)
Specification