Conflict resolution enhancement system

• US 10,304,447 B2
• Filed: 01/25/2017
• Issued: 05/28/2019
• Est. Priority Date: 01/25/2017
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bastide, Paul R., Broomhall, Matthew E., Loredo, Robert E., Lu, Fang
• Primary Examiner(s): Shah, Paras D
• Assistant Examiner(s): Ogunbiyi, Oluwadamilola M
• Application Number:
  US15/414,661
• Publication Number:
  US 20180211655A1
• Time in Patent Office: 853 Days
• Field of Search: 704270
• CPC Class Codes: A61M 2021/0027 by the hearing sense
• CPC Class Codes: A61M 2021/005 images, e.g. video
• CPC Class Codes: A61M 21/00 Other devices or methods to cause a change in the state of consciousness; Devices for producing or ending sleep by mechanical, optical, or acoustical means, e.g. for hypnosis
• CPC Class Codes: A61M 21/02 for inducing sleep or relaxation, e.g. by direct nerve stimulation, hypnosis, analgesia for massage A61H; electrotherapy A61N, e.g. applying alternating or intermittent electric currents for producing anaesthesia A61N1/36021
• CPC Class Codes: A61M 2205/3303 Using a biosensor
• CPC Class Codes: A61M 2205/3553 remote, e.g. between patient's home and doctor's office
• CPC Class Codes: A61M 2205/3584 using modem, internet or bluetooth
• CPC Class Codes: A61M 2230/005 Parameter used as control input for the apparatus
• CPC Class Codes: A61M 2230/04 Heartbeat characteristics, e.g. ECG, blood pressure modulation
• CPC Class Codes: A61M 2230/08 Other bio-electrical signals
• CPC Class Codes: A61M 2230/42 Rate
• CPC Class Codes: A61M 2230/50 Temperature
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 17/00 Speaker identification or verification techniques
• CPC Class Codes: G10L 25/63 for estimating an emotional state

Abstract

A method for controlling a plurality of environmental factors that trigger a negative emotional state is provided. The method may include analyzing a plurality of user data when a user experiences a plurality of various environmental factors. The method may also include determining an emotional state experienced by the user when each of the plurality of various environmental factors is present based on the plurality of user data. The method may include receiving a plurality of calendar information associated with a user account. The method may also include identifying an upcoming event based on the plurality of calendar information. The method may include identifying an environmental factor within the plurality of various environmental factors is present at the upcoming event. The method may also include, in response to determining the environmental factor causes the user to experience a negative emotional state, executing an accommodation method based on the environmental factor.

Claims

1. A processor-implemented method for controlling a plurality of environmental factors that trigger a negative emotional state, the method comprising:

analyzing, by a processor, a plurality of user data when a user experiences a plurality of various environmental factors;

determining an emotional state experienced by the user when each of the plurality of various environmental factors is present based on the plurality of analyzed user data;

receiving a plurality of calendar information associated with a user account;

identifying an upcoming event based on the plurality of received calendar information;

identifying an environmental factor within the plurality of various environmental factors is present at the identified upcoming event; and

in response to determining the identified environmental factor causes the user to experience a negative emotional state, executing an audio accommodation method to modify a presenter'"'"'s voice with an overlay to soften the presenter'"'"'s voice for the user based on the identified environmental factor, wherein the overlay is a voiceover that lowers a present voice volume and plays a modified presenter voice audio in a softer tone to the user.

2. The method of claim 1, wherein the plurality of user data is selected from a group consisting of a plurality of user vital sign data and a plurality of user social media data.

3. The method of claim 1, wherein the plurality of received calendar information is selected from a group consisting of an event name, an event type, a plurality of speaker information, an event date, and an event time.

4. The method of claim 1, wherein the executed accommodation method is selected from a group consisting of a visual assistance to the user, an audio assistance to the user, or a presenter notification.

5. The method of claim 1, wherein determining an emotional state experienced by the user when each of the plurality of various environmental factors is present further comprises:

creating a data model of each user emotional state experienced by each of the plurality of various environmental factors; and

storing the created data model in a data repository.

6. The method of claim 4, wherein the visual assistance to the user includes displaying a notification to the user before the user experiences the identified environmental factor that notifies user of the identified environmental factor.

7. The method of claim 4, wherein the audio assistance to the user includes overlaying a sound that causes the negative emotional state in the user with a different sound that does not cause the negative emotional state in the user.

8. A computer system for controlling a plurality of environmental factors that trigger a negative emotional state, the computer system comprising:

one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage medium, and program instructions stored on at least one of the one or more tangible storage medium for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising;

analyzing a plurality of user data when a user experiences a plurality of various environmental factors;

determining an emotional state experienced by the user when each of the plurality of various environmental factors is present based on the plurality of analyzed user data;

receiving a plurality of calendar information associated with a user account;

identifying an upcoming event based on the plurality of received calendar information;

identifying an environmental factor within the plurality of various environmental factors is present at the identified upcoming event; and

in response to determining the identified environmental factor causes the user to experience a negative emotional state, executing an audio accommodation method to modify a presenter'"'"'s voice with an overlay to soften the presenter'"'"'s voice for the user based on the identified environmental factor, wherein the overlay is a voiceover that lowers a present voice volume and plays a modified presenter voice audio in a softer tone to the user.

9. The computer system of claim 8, wherein the plurality of user data is selected from a group consisting of a plurality of user vital sign data and a plurality of user social media data.

10. The computer system of claim 8, wherein the plurality of received calendar information is selected from a group consisting of an event name, an event type, a plurality of speaker information, an event date, and an event time.

11. The computer system of claim 8, wherein the executed accommodation method is selected from a group consisting of a visual assistance to the user, an audio assistance to the user, or a presenter notification.

12. The computer system of claim 8, wherein determining an emotional state experienced by the user when each of the plurality of various environmental factors is present further comprises:

creating a data model of each user emotional state experienced by each of the plurality of various environmental factors; and

storing the created data model in a data repository.

13. The computer system of claim 11, wherein the visual assistance to the user includes displaying a notification to the user before the user experiences the identified environmental factor that notifies user of the identified environmental factor.

14. The computer system of claim 11, wherein the audio assistance to the user includes overlaying a sound that causes the negative emotional state in the user with a different sound that does not cause the negative emotional state in the user.

15. A computer program product for controlling a plurality of environmental factors that trigger a negative emotional state, the computer program product comprising:

one or more computer-readable non-transitory tangible storage medium and program instructions stored on at least one of the one or more non-transitory tangible storage medium, the program instructions executable by a processor, the program instructions comprising;

program instructions to analyze a plurality of user data when a user experiences a plurality of various environmental factors;

program instructions to determine an emotional state experienced by the user when each of the plurality of various environmental factors is present based on the plurality of analyzed user data;

program instructions to receive a plurality of calendar information associated with a user account;

program instructions to identify an upcoming event based on the plurality of received calendar information;

program instructions to identify an environmental factor within the plurality of various environmental factors is present at the identified upcoming event; and

in response to determining the identified environmental factor causes the user to experience a negative emotional state, program instructions to execute an audio accommodation method to modify a presenter'"'"'s voice with an overlay to soften the presenter'"'"'s voice for the user based on the identified environmental factor, wherein the overlay is a voiceover that lowers a present voice volume and plays a modified presenter voice audio in a softer tone to the user.

16. The computer program product of claim 15, wherein the plurality of user data is selected from a group consisting of a plurality of user vital sign data and a plurality of user social media data.

17. The computer program product of claim 15, wherein the plurality of received calendar information is selected from a group consisting of an event name, an event type, a plurality of speaker information, an event date, and an event time.

18. The computer program product of claim 15, wherein the executed accommodation method is selected from a group consisting of a visual assistance to the user, an audio assistance to the user, or a presenter notification.

19. The computer program product of claim 15, wherein determining an emotional state experienced by the user when each of the plurality of various environmental factors is present further comprises:

program instructions to create a data model of each user emotional state experienced by each of the plurality of various environmental factors; and

program instructions to store the created data model in a data repository.

20. The computer program product of claim 18, wherein the visual assistance to the user includes displaying a notification to the user before the user experiences the identified environmental factor that notifies user of the identified environmental factor.