Heated ATM touch screen

• US 10,310,655 B1
• Filed: 06/11/2018
• Issued: 06/04/2019
• Est. Priority Date: 06/11/2018
• Status: Active Grant

• Current Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Original Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Inventors: Edwards, Joshua, Benkreira, Abdelkadar M'Hamed, Mossoba, Michael
• Primary Examiner(s): Furdge, Larry L
• Application Number:
  US16/005,303
• Time in Patent Office: 358 Days
• CPC Class Codes: G05B 19/0428 Safety, monitoring G05B19/0423 takes precedence
• CPC Class Codes: G05B 2219/13031 Use of touch screen
• CPC Class Codes: G05D 23/19 characterised by the use of electric means G05D23/1393 takes precedence
• CPC Class Codes: G05D 23/1917 using digital means
• CPC Class Codes: G05D 23/1927 using a plurality of sensors G05D23/1902, G05D23/1917, and G05D23/1919 take precedence
• CPC Class Codes: G06F 3/0412 Digitisers structurally integrated in a display
• CPC Class Codes: G06F 3/0416 Control or interface arrangements specially adapted for digitisers
• CPC Class Codes: G06F 3/0488 using a touch-screen or digitiser, e.g. input of commands through traced gestures
• CPC Class Codes: G06Q 20/1085 involving automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/205 Housing aspects of ATMs
• CPC Class Codes: G07F 9/0235 the arrangements being full-front touchscreens
• CPC Class Codes: G07F 9/105 Heating or cooling means, for temperature and humidity control, for the conditioning of articles and their storage dispensers for food articles requiring a processing by temperature treatment or conditioning before they are ready for dispensing G07F17/0064

Abstract

An ATM device may include an external frame, a touch screen component coupled to the external frame, and a heating element. The heating element may be positioned such that heat generated by the heating element is directed at the touch screen component. The ATM device may include a temperature sensor configured to detect a temperature of an environment of the ATM device, and may receive temperature measurement data from the temperature sensor, process the temperature measurement data after receiving the temperature measurement data, determine whether the temperature measurement data indicates that a current temperature of the environment satisfies a threshold based on processing the temperature measurement data, and perform an action to control an operating state of the heating element based on determining whether the temperature measurement data indicates that the current temperature of the environment satisfies the threshold.

Claims

1. An automated teller machine (ATM) device, comprising:

an external frame;

a touch screen component coupled to the external frame;

a heating element,

the heating element being positioned such that heat generated by the heating element is directed at the touch screen component;

a temperature sensor configured to detect a temperature of an environment of the ATM device;

a communication interface configured to receive, from an external server device, temperature information relating to a geographical area at which the ATM device is located; and

one or more processors, communicatively coupled to the heating element and the temperature sensor, configured to;

receive temperature measurement data from the temperature sensor;

process the temperature measurement data after receiving the temperature measurement data;

determine whether the temperature measurement data indicates that a current temperature of the environment satisfies a threshold based on processing the temperature measurement data;

perform an action to control an operating state of the heating element based on determining whether the temperature measurement data indicates that the current temperature of the environment satisfies the threshold;

determine that the temperature sensor is malfunctioning;

cause the communication interface to receive the temperature information after determining that the temperature sensor is malfunctioning; and

perform an additional action to control the operating state of the heating element based on the temperature information.

2. The ATM device of claim 1, wherein the one or more processors, when performing the action, are configured to:

set the operating state of the heating element to turn on the heating element based on determining that the temperature measurement data indicates that the current temperature of the environment satisfies the threshold.

3. The ATM device of claim 1, wherein the one or more processors, when performing the action, are configured to:

set the operating state of the heating element to turn off the heating element based on determining that the temperature measurement data indicates that the current temperature of the environment does not satisfy the threshold.

4. The ATM device of claim 1, wherein the external frame includes a side panel;

and

wherein the heating element is coupled to the side panel.

5. The ATM device of claim 1, further comprising an additional heating element positioned such that heat generated by the additional heating element is directed at the touch screen component;

wherein the external frame includes a plurality of side panels; and

wherein the heating element is coupled to a first side panel of the plurality of side panels, and the additional heating element is coupled to a second side panel of the plurality of side panels.

6. The ATM device of claim 1, wherein the external frame includes a top panel;

and

wherein the heating element is coupled to the top panel.

7. The ATM device of claim 1, wherein the temperature sensor includes an infrared temperature sensor.

8. The ATM device of claim 1, wherein the temperature sensor is disposed on an outer surface of the external frame or on the touch screen component.

9. The ATM device of claim 1, further comprising an electronic equipment chamber;

wherein a front portion of the touch screen component is exposed through an opening in the electronic equipment chamber; and

wherein the heating element is disposed in the electronic equipment chamber, and oriented such that heat generated by the heating element is directed at a rear portion of the touch screen component.

10. An automated teller machine (ATM) device, comprising:

an electronic equipment chamber;

a touch screen component,

a front portion of the touch screen component being exposed through an opening in the electronic equipment chamber;

a heating element disposed in the electronic equipment chamber,

the heating element being oriented such that heat generated by the heating element is directed at a rear portion of the touch screen component;

a temperature sensor configured to detect a temperature of an environment of the ATM device;

a communication interface configured to receive, from an external server device, temperature information relating to a geographical area at which the ATM device is located; and

one or more processors, communicatively coupled to the heating element and the temperature sensor, configured to;

receive temperature measurement data from the temperature sensor;

process the temperature measurement data after receiving the temperature measurement data;

determine whether the temperature measurement data indicates that a current temperature of the environment satisfies a threshold based on processing the temperature measurement data;

perform an action to control an operating state of the heating element based on determining whether the temperature measurement data indicates that the current temperature of the environment satisfies the threshold;

determine that the temperature sensor is malfunctioning;

cause the communication interface to receive the temperature information after determining that the temperature sensor is malfunctioning; and

perform an additional action to control the operating state of the heating element based on the temperature information.

11. The ATM device of claim 10, wherein the heating element includes an electric heater.

12. The ATM device of claim 10, wherein the heating element includes a lamp.

13. The ATM device of claim 10, further comprising:

a lower portion; and

a sensor component disposed at the lower portion of the ATM device and configured to detect a user'"'"'s feet at the lower portion of the ATM device; and

wherein the one or more processors cause the heating element to turn on based on the sensor component detecting the user'"'"'s feet at the lower portion of the ATM device.

14. The ATM device of claim 10, further comprising:

a motion sensor configured to detect motion in proximity of the ATM device; and

wherein the one or more processors cause the heating element to turn on based on the motion sensor detecting motion within a threshold distance from the ATM device.

15. A method, comprising:

receiving, by a device, temperature measurement data from a temperature sensor, or temperature information from an external server device,

the temperature sensor being disposed on or within an automated teller machine (ATM) device, and positioned to detect a temperature associated with a touch screen component of the ATM device;

processing, by the device, the temperature measurement data, or the temperature information, after receiving the temperature measurement data or the temperature information;

determining, by the device, whether the temperature measurement data, or the temperature information, indicates that a current temperature of the touch screen component satisfies a threshold based on processing the temperature measurement data or the temperature information;

setting, by the device, a heating element to turn on the heating element, or to turn off the heating element, based on determining whether the temperature measurement data, or the temperature information, indicates that the current temperature satisfies the threshold,

the heating element being disposed within the ATM device; and

providing, by the device, information regarding the temperature measurement data to the external server device for statistical analysis on temperature patterns.

16. The method of claim 15, wherein setting the heating element to turn on the heating element, or to off the heating element, comprises:

setting the heating element to turn on the heating element when the temperature measurement data, or the temperature information, indicates that the current temperature satisfies the threshold; and

wherein the method further comprises;

initiating a timer based on setting the heating element to turn on; and

setting the heating element to turn off based on expiration of the timer.

17. The method of claim 15, wherein the heating element is disposed proximate to a rear portion of the touch screen component within the ATM device, and oriented such that heat generated by the heating element is directed at the rear portion of the touch screen component.

18. The method of claim 17, wherein the ATM device includes a separator material disposed between the heating element and the rear portion of the touch screen component.

19. The method of claim 15, wherein the ATM device further comprises a card reading mechanism configured to read transaction cards;

and

wherein the method further comprises;

controlling an operating state of the heating element based on a detection of a transaction card by the card reading mechanism.

20. The method of claim 19, wherein controlling the operating state comprises:

when the heating element is in an OFF state, maintaining the heating element in the OFF state if the card reading mechanism does not detect the transaction card.