Personal information display system and associated method

• US 10,311,109 B2
• Filed: 06/06/2012
• Issued: 06/04/2019
• Est. Priority Date: 06/07/2011
• Status: Active Grant

• Current Assignee: Amadeus S.A.S. (Amadeus Global Travel Distribution S.A.)
• Original Assignee: Amadeus S.A.S. (Amadeus Global Travel Distribution S.A.)
• Inventors: Bezine, Benjamin, Ruffier, Benjamin, Savornin, Richard, Rothe, Ingolf-Tobias
• Primary Examiner(s): Vazquez Colon, Maria E
• Application Number:
  US14/117,993
• Publication Number:
  US 20140219583A1
• Time in Patent Office: 2,554 Days
• CPC Class Codes: G06F 16/93 Document management systems
• CPC Class Codes: G06F 18/25 Fusion techniques
• CPC Class Codes: G06F 3/048 Interaction techniques based on graphical user interfaces [GUI]
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/14 Travel agencies
• CPC Class Codes: G06V 30/1918 Fusion techniques, i.e. combining data from various sources, e.g. sensor fusion
• CPC Class Codes: G06V 30/40 Document-oriented image-based pattern recognition
• CPC Class Codes: G06V 30/416 Extracting the logical structure, e.g. chapters, sections or page numbers; Identifying elements of the document, e.g. authors
• CPC Class Codes: G06V 30/418 Document matching, e.g. of document images

Abstract

A system for identification and/or authentication of a user in a travel terminal, the system comprising: a multiuser interactive screen having one or more interaction zones, with which a user can interact; an image generation system for generating information on the interaction zone to provide information to the user with which the user can interact and; an image capture system which generates a captured image of any item in contact with the interaction zone; a recognition system for recognizing one or more features from the captured image to enable identification and/or authentication of the user; a communication system for communicating with the user by means of the image generation means to confirm identification or request additional information.

Claims

1. A system for identification and/or authentication of a user in a travel terminal, the system comprising:

a multiuser interactive screen having an interaction zone with which the user can interact;

an image generation and display unit configured to generate and display information on the interaction zone to provide information to the user with which the user can interact;

an image capture system configured to generate a captured image of a document relating to the user when the document is in contact with the interaction zone, wherein the document and the captured image each includes one or more first features that are each of a first type and one or more second features that are each of a second type, the first type differing from the second type, and each of the first type and the second type being a logo type, a barcode type, or a character type; and

a recognition system implemented by a processor and configured to;

search a Passenger Name Record (PNR) database of a Global Distribution System for passenger information associated with details of a trip, the PNR database including a plurality of first PNR records;

determine a plurality of second PNR records that are associated with a passenger scheduled to be at the travel terminal during a predetermined period based at least in part on the passenger information associated with the details of the trip stored in the plurality of first PNR records, wherein the plurality of second PNR records are a subset of the plurality of first PNR records; and

in response to the captured image of the document being generated, automatically;

recognize the one or more first features and the one or more second features from the captured image;

in response to the one or more first features and the one or more second features being recognized;

generate free-text data and first categorized data based on the one or more first features; and

generate second categorized data based on the one or more second features; and

select one of the plurality of second PNR records as a PNR record most likely matching the user based on the free-text data, the first categorized data, and the recognized one or more second categorized data.

2. The system of claim 1, wherein each of the second PNR records includes one or more structured database fields, and the recognition system is further configured to:

transform the one or more structured database fields of the second PNR records into indexed full-text data; and

generate one or more keywords for the second PNR records based on the indexed full-text data,

wherein the recognition system is configured to select the one of the second PNR records as the PNR record most likely matching the user based on the free-text data, the first categorized data, and the second categorized data by;

searching the indexed full-text data based on the free-text data; and

matching the first and second categorized data against the one or more keywords.

3. The system of claim 1, wherein each of the one or more second features comprises a logo, and the recognition system is configured to generate the second categorized data based on the one or more second features by:

comparing the logo of each second feature with pre-loaded images on a database relating to logos, each of the pre-loaded images being associated with a brand;

for each logo, determining one of the pre-loaded images that matches the logo based on the comparison; and

for each matching pre-loaded image, determine the brand associated with the matching pre-loaded image, wherein the second categorized data includes each determined brand.

4. The system of claim 2, wherein the search of the indexed full-text data based on the free-text data comprises a plurality of fuzzy searches of the indexed full-text data based on the free-text data.

5. The system of claim 2, wherein the recognition system is further configured to select the one of the second PNR records as the PNR record most likely matching the user based on the recognized one or more first features and the recognized one or more second features by:

associating a weighted matching score to each of the second PNR records based on the searching and the matching; and

select the second PNR record associated with a highest weighted matching score as the PNR record most likely matching the user.

6. The system of claim 1, wherein the recognition system is further configured to:

search the first PNR records based on an identification of the travel terminal and the predetermined period, wherein each of the first PNR records is associated with the passenger scheduled to be at the travel terminal during the predetermined period.

13. The system of claim 1, wherein each of the one or more first features is one or more characters, and the recognition system is configured to generate the first categorized data based on the one or more first features by:

applying a plurality of manual rules to the one or more first features to determine a plurality of categorized items, wherein each of the categorized items includes at least one of the one or more characters of one of the one or more first features, and the first categorized data includes the categorized items.

14. The system of claim 1, wherein the one or more first features and the one or more second features have respective locations on the document that are not preprogrammed into the system.

7. A method for identification and/or authentication of a user in a travel terminal, the method comprising:

searching a Passenger Name Record (PNR) database of a Global Distribution System for passenger information associated with details of a trip, the PNR database including a plurality of first PNR records;

determining a plurality of second PNR records that are associated with a passenger scheduled to be at the travel terminal during a predetermined period based at least in part on the passenger information associated with the details of the trip stored in the plurality of first PNR records, wherein the plurality of second PNR records are a subset of the plurality of first PNR records;

providing, by an image generation unit, information to the user by illuminating an interaction zone of a multiuser interactive screen so that the user may interact therewith;

capturing, by an image capture system, an image of a document relating to the user when the document is in contact with the interaction zone, wherein the document and the captured image each includes one or more first features that are each of a first type and one or more second features that are each of a second type, the first type differing from the second type, and each of the first type and the second type being a logo type, a barcode type, or a character type; and

in response to the image of the document being captured, automatically;

recognizing, by a recognition system implemented by a processor, the one or more first features and the one or more second features from the captured image;

in response to the one or more first features and the one or more second features being recognized;

generating free-text data and first categorized data based on the one or more first features; and

generating second categorized data based on the one or more second features; and

selecting, by the recognition system, one of the plurality of second PNR records as a PNR record most likely matching the user based on the free-text data, the first categorized data, and the recognized one or more second categorized data.

8. The method of claim 7, wherein each of the second PNR records includes one or more structured database fields, and further comprising:

transforming the one or more structured database fields of the second PNR records into indexed full-text data; and

generating one or more keywords for the second PNR records based on the indexed full-text data,

wherein selecting the one of the second PNR records as the PNR record most likely matching the user based on the free-text data, the first categorized data, and the second categorized data comprises;

searching the indexed full-text data based on the free-text data; and

matching the first and second categorized data against the one or more keywords.

9. The method of claim 8, wherein searching the indexed full-text data based on the free-text data comprises conducting a plurality of fuzzy searches of the indexed full-text data based on the free-text data.

10. The method of claim 8, wherein selecting the one of the second PNR records as the passenger record most likely matching the user based on the recognized one or more first features and the recognized one or more second features comprises:

associating a weighted matching score with each of the second PNR records based on the searching and the matching; and

selecting the first passenger record associated with a highest weighted matching score as the PNR record most likely matching the user.

11. The method of claim 7, further comprising:

searching the first PNR records based on an identification of the travel terminal and the predetermined period, wherein each of the first PNR records is associated with the passenger scheduled to be at the travel terminal during the predetermined period.

15. The method of claim 7, wherein each of the one or more first features is one or more characters, and generating the first categorized data based on the one or more first features comprises:

applying a plurality of manual rules to the one or more first features to determine a plurality of categorized items, wherein each of the categorized items includes at least one of the one or more characters of one of the one or more first features, and the first categorized data includes the categorized items.

16. The method of claim 7, wherein the one or more first features and the one or more second features have respective locations on the document that are not preprogrammed into the recognition system.

12. A computer program product comprising:

a non-transitory computer readable medium; and

instructions stored on the non-transitory computer readable medium that, upon execution by one or more processors, cause the one or more processors to;

search a Passenger Name Record (PNR) database of a Global Distribution System for passenger information associated with details of a trip, the PNR database including a plurality of first PNR records;

determine a plurality of second PNR records that are associated with a passenger scheduled to be at a travel terminal during a predetermined period based at least in part on the passenger information associated with the details of the trip stored in the plurality of first PNR records, wherein the plurality of second PNR records are a subset of the plurality of first PNR records;

provide information to a user by illuminating an interaction zone of a multiuser interactive screen so that the user may interact therewith;

capture an image of a document relating to the user when the document is in contact with the interaction zone, wherein the document and the captured image each includes one or more first features that are each of a first type and one or more second features that are each of a second type, the first type differing from the second type, and each of the first type and the second type being a logo type, a barcode type, or a character type; and

in response to the image of the document being captured, automatically;

recognize the one or more first features and the one or more second features from the captured image;

in response to the one or more first features and the one or more second features being recognized;

generate free-text data and first categorized data based on the one or more first features; and

generate second categorized data based on the one or more second features; and

select one of the plurality of second PNR records as a PNR record most likely matching the user based on the free-text data, the first categorized data, and the recognized one or more second categorized data.