Systems and computer-implemented processes for providing electronic notifications

• US 10,311,422 B2
• Filed: 04/09/2018
• Issued: 06/04/2019
• Est. Priority Date: 04/09/2014
• Status: Active Grant

• Current Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Original Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Inventors: Koeppel, Adam R., Niderberg, Alex Leo
• Primary Examiner(s): Shaikh, Mohammad Z
• Application Number:
  US15/948,087
• Publication Number:
  US 20180225652A1
• Time in Patent Office: 421 Days
• CPC Class Codes: G06Q 20/3221 Access to banking information through M-devices
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/206 Software aspects at ATMs

Abstract

Systems and methods are disclosed for providing account balance notifications. The disclosed embodiments generally relate to using transmitters to activate a mobile application to request financial account information, such as an account balance, and display the requested information, via the mobile device, before the customer uses an automated teller machine (ATM) or conducts a transaction at a bank branch. In certain embodiments, the transmitters are low energy transmitters. Other aspects of the disclosed embodiments are described herein.

Claims

1. A system for providing notifications in a mobile device comprising:

a low-energy transmitter;

a local database;

a memory device storing instructions; and

a processor configured to execute the instructions to;

transmit, by the low-energy transmitter, identification signal data comprising a proximity universally unique identifier, a major identifier, and a minor identifier, the low-energy transmitter being associated with one of an automated teller machine (ATM), a bank branch, or a teller station;

compare the identification signal data with information stored in the local database when a provider application is not running on the mobile device, the local database comprising information identifying transmitters associated with one or more ATMs or bank branches;

start the provider application as a passive background application when the identification signal data matches information in the local database;

receive, from the mobile device, a request for notification information when the provider application determines the identification signal data matches information in an identification database, wherein the provider application is running on the mobile device,

generate the request for notification information by the provider application,

receive the request for notification information from a processor of a financial service provider system;

the request for notification information comprises user preferences;

determine a form of notification based on the user preferences, wherein the form of notification is at least one of a push notification, a text message, or an email;

transmit, to the mobile device, the requested notification information in the determined form; and

display the requested notification information on the mobile device.

2. The system of claim 1, wherein

the identification signal data is transmitted as a signal that complies with IBEACON protocols and standards;

and

the low-energy transmitter is a transmitter that utilizes IBEACON.

3. The system of claim 2, wherein the low-energy transmitter is associated with the ATM.

4. The system of claim 3, wherein the low-energy transmitter is attached to the housing of the ATM.

5. The system of claim 3, wherein the identification database comprises a table that associates the universally unique identifier with the low-energy transmitter and the ATM.

6. The system of claim 5, wherein the identification database is stored in a memory device of the mobile device.

7. The system of claim 2, wherein the low-energy transmitter is affixed to a bank teller computer terminal.

8. The system of claim 2, wherein the low-energy transmitter is configured with radius network software.

9. The system of claim 1, wherein the low-energy transmitter is configured to allow micro-location of a mobile device where GPS signals do not penetrate.

10. The system of claim 1, wherein all ATMs associated with a single financial institution share the same universally unique identifier.

11. The system of claim 1, wherein the request for notification further comprises an identification of the mobile device and location of the user.

12. The system of claim 11, wherein the request for notification further comprises information to predict travel habits of the user.

13. The system of claim 1, wherein the processor is further configured to:

determine a default notification form as the preferred form of notification when the user preferences do not identify a preferred notification form.

14. The system of claim 1, wherein the processor is further configured to:

receive a notice that the requested notification information could not be delivered;

reformat the requested notification information to an alternative form of notification different from the determined form of notification; and

transmit, to the mobile device, the requested notification information in the reformatted form to be displayed on the mobile device.

15. The system of claim 1, wherein the request for notification information is an encrypted application programming interface request.

16. A computer-implemented method for providing notifications in a mobile device comprising the following operations performed by at least one processor:

transmitting, by a low-energy transmitter, identification signal data comprising a proximity universally unique identifier, a major identifier, and a minor identifier, the low-energy transmitter being associated with one of an automated teller machine (ATM), a bank branch, or a teller station;

comparing the identification signal data with information stored in a local database when a provider application is not running on the mobile device, the local database comprising information identifying transmitters associated with one or more ATMs or bank branches;

starting the provider application as a passive background application when the identification signal data matches information in the local database;

receiving, from the mobile device, a request for notification information when the provider application determines the identification signal data matches information in an identification database, wherein;

the provider application is running on the mobile device,

generating the request for notification information by the provider application,

receiving the request for notification information from a processor of a financial service provider system;

the request for notification information comprises user preferences;

determining a form of notification based on the user preferences, wherein the form of notification is at least one of a push notification, a text message, or an email;

transmitting, to the mobile device, the requested notification information in the determined form; and

displaying the requested notification information on the mobile device.

17. The computer-implemented method of claim 16, wherein the low-energy transmitter is associated with the ATM.

18. The computer-implemented method of claim 17, wherein the identification database comprises a table that associates the universally unique identifier with the low-energy transmitter and the ATM.

19. The computer-implemented method of claim 16, further comprising:

receiving a notice that the requested notification information could not be delivered;

reformatting the requested notification information to an alternative form of notification different from the determined form of notification; and

transmitting, to the mobile device, the requested notification information in the reformatted form to be displayed on the mobile device.

20. A non-transitory computer-readable medium that stores instructions for providing notifications in a mobile device that, when executed by at least one processor, cause the at least one processor to:

transmit, by a low-energy transmitter, identification signal data comprising a proximity universally unique identifier, a major identifier, and a minor identifier, the low-energy transmitter being associated with one of an automated teller machine (ATM), a bank branch, or a teller station;

compare the identification signal data with information stored in a local database when a provider application is not running on the mobile device, the local database comprising information identifying transmitters associated with one or more ATMs or bank branches;

start the provider application as a passive background application when the identification signal data matches information in the local database;

receive, from the mobile device, a request for notification information when the provider application determines the identification signal data matches information in an identification database, wherein;

the provider application is running on the mobile device,

generate the request for notification information by the provider application,

receive the request for notification information from a processor of a financial service provider system;

the request for notification information comprising user preferences;

determine a form of notification based on the user preferences, wherein the form of notification is at least one of a push notification, a text message, or an email;

transmit, to the mobile device, the requested notification information in the determined form; and

display the requested notification information on the mobile device.