System, method and computer program product for extracting user profiles and habits based on speech recognition and calling history for telephone system advertising

• US 10,311,485 B2
• Filed: 08/21/2017
• Issued: 06/04/2019
• Est. Priority Date: 01/23/2006
• Status: Active Grant

• Current Assignee: III Holdings 1, LLC
• Original Assignee: III Holdings 1, LLC
• Inventors: Gilbert, Arlo Christopher, Muldowney, Andrew
• Primary Examiner(s): Huynh, Van D
• Application Number:
  US15/681,892
• Publication Number:
  US 20180060917A1
• Time in Patent Office: 652 Days
• Field of Search: 379 8814, 37911413
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/4878 Advertisement messages
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user profile information to retrieve targeted messages.

Claims

1. A computer-implemented method of providing a targeted message to a client device, the method comprising:

receiving voice data from the client device;

converting at least a portion of the voice data into text data;

generating user profile information for a user of the client device based at least in part on call history comprising a plurality of calls involving the user;

selecting the targeted message from a database comprising a plurality of messages, based at least in part on the text data and the user profile information; and

transmitting the targeted message to the client device.

2. The method of claim 1, wherein the targeted message includes at least one of sound, text, and image data.

3. The method of claim 1 further comprising extracting keywords from the text data, wherein the targeted message is selected based at least in part on the keywords.

4. The method of claim 1, wherein the call history comprises date, time, and duration of telephone calls placed and received.

5. The method of claim 1, wherein the call history comprises one or more of name information, call type information, geographical information, business information, or reverse lookup information.

6. A non-transitory computer-readable medium having instructions stored therein that, in response to execution by one or more computers in a computer system, cause the computer system to:

convert voice data into text data, wherein the voice data is received from a client device;

generate user profile information for a user of the client device based at least in part on call history comprising a plurality of calls involving the user;

select a targeted message from a database comprising a plurality of messages, based at least in part on the text data and the user profile information; and

transmit the targeted message to the client device.

7. The non-transitory computer-readable medium of claim 6, wherein the targeted message includes at least one of sound, text, and image data.

8. The non-transitory computer-readable medium of claim 6 further having instructions stored thereon that, in response to execution by the one or more computers in the computer system, cause the computer system to extract keywords from the text data, wherein the targeted message is selected based at least in part on the keywords.

9. The non-transitory computer-readable medium of claim 6, wherein the call history comprises date, time, and duration of telephone calls placed and received.

10. The non-transitory computer-readable medium of claim 6, wherein the call history comprises one or more of name information, call type information, geographical information, business information, or reverse lookup information.

11. A server programmed to:

convert voice data into text data, wherein the voice data is received from a client device;

generate user profile information for a user of the client device based at least in part on call history comprising a plurality of calls involving the user;

select a targeted message from a database comprising a plurality of messages, based at least in part on the text data and the user profile information; and

transmit the targeted message to the client device.

12. The server of claim 11, wherein the targeted message includes at least one of sound, text, and image data.

13. The server of claim 11 further programmed to extract keywords from the text data, wherein the targeted message is selected based at least in part on the keywords.

14. The server of claim 11, wherein the call history comprises date, time, and duration of telephone calls placed and received.

15. The server of claim 11, wherein the call history comprises one or more of name information, call type information, geographical information, business information, or reverse lookup information.