Observation platform using structured communications with external devices and systems
First Claim
1. A method for using an observation platform with an external device, comprising:
- receiving a signal from a first communication device at a second communication device associated with a computer system wherein a characteristic of said signal corresponds to an audible source proximate to said first communication device;
deriving context information from said signal at said computer system from, at least in part, a speech to text analysis of said audible source, a policy implemented in said computer system by a controlling enterprise, and inferences calculated by a combination of policy, text analysis, and secondary information contained in said signal;
determining an action to take place at an external device based on said context information, wherein said external device is one of a plurality of external devices and is networked to said second communication device; and
sending a second signal to said external device to instruct said external device to take said action.
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Accused Products
Abstract
Methods and systems for using an observation platform with an external device are disclosed. A signal is received from a first communication device at a second communication device associated with a computer system. Context information is derived from the signal at the computer system from, a speech to text analysis of the audible source, a policy implemented in the computer system by a controlling enterprise, and inferences calculated by a combination of text analysis, and secondary information contained in the signal. An action is determined to take place at an external device or user device based on the context information, wherein the external device is one of a plurality of external devices and is networked to the second communication device or a plurality of devices. A second signal is sent to the external device to instruct the device to take the action.
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Citations
20 Claims
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1. A method for using an observation platform with an external device, comprising:
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receiving a signal from a first communication device at a second communication device associated with a computer system wherein a characteristic of said signal corresponds to an audible source proximate to said first communication device; deriving context information from said signal at said computer system from, at least in part, a speech to text analysis of said audible source, a policy implemented in said computer system by a controlling enterprise, and inferences calculated by a combination of policy, text analysis, and secondary information contained in said signal; determining an action to take place at an external device based on said context information, wherein said external device is one of a plurality of external devices and is networked to said second communication device; and sending a second signal to said external device to instruct said external device to take said action. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A non-transitory computer-usable storage medium having instructions embodied therein that when executed cause a computer system to perform a method of using an observation platform with an external device, said method comprising:
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receiving a signal from a first communication device at a second communication device associated with said computer system wherein a characteristic of said signal corresponds to an audible source proximate to said first communication device; deriving context information from said signal at said computer system from, at least in part, a speech to text analysis of said audible source, a policy implemented in said computer system by a controlling enterprise, and inferences calculated by a combination of text analysis, and secondary information contained in said signal; determining, by said computer system, an action to take place at an external device based on said context information, wherein said external device is one of a plurality of external devices and is networked to said second communication device; and sending a second signal to said external device to instruct said external device to take said action. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification