Method and system providing inmate text-initiated web-based audio-video secured visitor visitation

• US 10,313,632 B2
• Filed: 10/19/2017
• Issued: 06/04/2019
• Est. Priority Date: 02/01/2012
• Status: Active Grant

• Current Assignee: HomeWAV, LLC
• Original Assignee: HomeWAV, LLC
• Inventors: Humphries, Gary James
• Primary Examiner(s): Tran, Quoc D
• Application Number:
  US15/788,542
• Publication Number:
  US 20180048862A1
• Time in Patent Office: 593 Days
• Field of Search: 348 1401, 34814202, 3791142, 37911421, 37911423
• CPC Class Codes: H04L 12/14 Charging , metering or billing arrangements for data wireline or wireless communications
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1076 Screening of IP real time communications, e.g. spam over Internet telephony [SPIT]
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/08 Metering calls to called party , i.e. B-party charged for the communication
• CPC Class Codes: H04M 15/09 Third party charged communications
• CPC Class Codes: H04M 15/56 for VoIP communications
• CPC Class Codes: H04M 17/20 with provision for recharging the prepaid account or card, or for credit establishment
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 3/2218 Call detail recording
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04M 7/00 Arrangements for interconnection between switching centres
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04N 7/147 Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals selecting H04Q
• CPC Class Codes: H04N 7/15 Conference systems
• CPC Class Codes: H04W 4/24 Accounting or billing

Abstract

A web-based audio/video visitation system and method providing inmate text message initiated audio/video visitation services to inmates located in a prison on an endpoint control free basis for self-initiating via texting communication services to an inmate selected visitor located external to the prison, including a webserver hosting the web-based audio/video visitation web service enabling the inmate to prepare and transmit a text-message to an inmate selected inmate-visitor, the text-message indicating a request of the inmate to establish an web-based audio/video communication with a selected inmate-visitor, transmitting of the text-message to the selected inmate-visitor, and enabling the visitor interface of the selected inmate-visitors to receive the inmate initiated text-message, to establish the inmate initiated web-based audio/video communication to the inmate-visitor workstation of the selected inmate-visitor, the established web-based audio/video communication.

Claims

1. A method of providing inmate text message initiated audio/video visitation services to inmates located in a prison on an endpoint control free basis for self-initiating via texting communication services to an inmate selected visitor located external to the prison, in a server having a processor, memory and non-transitory memory with computer executable instructions, and having instructions for performing the following method comprising:

hosting a web-based audio/video visitation service application having one or more webpages accessible over a data network and hosting an inmate interface, a visitor interface and an administrative interface, each of which is configured separately and each of which has separate and distinct functions, but each of which cooperate to provide the functioning of the audio/video visitation service application;

the administrative interface hosting an administrative user web-interface accessible over the data network of the audio/video visitation service application and providing authorized access to one or more administrators having administrative terminals having an administrator web-browser application, as authorized by the prison in which the inmate is located, the authorized access including the administering of the audio/video visitation service application including inmate use and operations thereof and use of the audio/video visitation service, the operations of the inmate interface and the visitor interface, and the web-based communications between the inmate interface and the visitor interface;

the visitor interface hosting an visitor-inmate user web-interface accessible over the data network by a communication terminal of the visitor having a visitor web-browser application, the visitor interface configured to enable the visitor terminal to receive an inmate initiated request to establish a web-based communication with the visitor terminal;

the inmate interface hosting an inmate-visitor user web-interface accessible over the data network by a communication terminal of the inmate having an inmate web-browser application, the inmate interface configured to enable the inmate terminal to initiate the inmate initiated request to an inmate selected visitor by creating a text message to establish the web-based communication with the visitor terminal;

the server further configured for;

receiving from the administrative interface a registration of the inmate interface for the inmate including a plurality of inmate operating parameters;

receiving from the administrative interface an inmate-visitor for the inmate interface including visitor information containing name and communication address for the visitor terminal of the visitor;

monitoring the visitor interface for determining the current availability of the visitor interfaces of inmate visitors to receive the requested communication from the inmate;

providing to the inmate interface a displayed listing of the name of each inmate visitor for the inmate, the providing including providing in the provided displayed listing on the inmate terminal the determined current availability of the inmate visitors from the monitoring;

enabling the inmate to initiate a text message to a potential inmate selected visitor requesting a web-based audio/video visitation communication with the inmate selected visitor, the enabling including enabling the inmate interface to receive text message inputs from the inmate to the selected inmate visitor responsive to the determining from the monitoring that the selected inmate visitor is not currently available to receive an web-based audio/video communication from the inmate;

receiving from the inmate interface the inmate initiated request to send a text message to a potential inmate selected visitor for requesting the establishment of a web-based audio/video visitation communication with that inmate selected visitor;

verifying a current authority at the time of the receipt of the inmate initiated text message request for the inmate to have a text message communication with the inmate selected visitor;

in response to the verified current authority for the inmate to send the text message communication to the inmate selected visitor, transmitting the received inmate initiated text message to the visitor terminal or the visitor interface of the inmate selected visitor, wherein the transmitted text-message includes a request of the inmate to establish a web-based audio/video communication with the inmate selected visitor;

receiving from the visitor interface an acceptance input from the inmate selected visitor for having a web-based audio/video visitation communication with the inmate;

establishing a web-based audio/video communications between the inmate interface and the selected visitor interface to form the inmate initiated web-based audio/video visitation between the inmate terminal and the visitor terminal of the inmate selected visitor;

receiving a request to terminate the established inmate initiated web-based audio/video visitation from at least one of the administrative terminal, the inmate terminal, the visitor terminal; and

terminating the web-based communication in response to the receive termination request.

2. The method of claim 1 wherein the server is further configured to indicate on the inmate interface the unavailability status of the selected inmate visitor for the inmate.

3. The method of claim 1 wherein the server is further configured for receiving from the inmate interface an inmate selection of a particular one of the inmate visitors for the inmate interface from among a listing of names of the inmate visitors for the inmate and whose current availability to receive a web-based audio/video communication from the inmate was determined to be unavailable, one of which can be selected by the inmate for transmitting the text message.

4. The method of claim 1 wherein the server is further configured for:

receiving from the visitor interface a number of non-visit specific pre-paid minutes of audio/video communication time with the inmate;

verifying a current availability of the non-visit specific pre-paid minute funds associated with selected visitor and with the inmate, wherein the establishing of the web-based audio/video communication is responsive to a verified current availability of funds;

timing by a timer module a duration of the established inmate initiated web-based audio/video visitation and comparing the timed duration with the available non-visit specific pre-paid minute funds associated with selected visitor and with the inmate and determining when the timed duration exceeds the available non-visit specific pre-paid minute funds; and

wherein the terminating is a function of the determining of the exceeding of the timed duration.

5. The method of claim 1, further comprising:

displaying on at least one of the inmate interface and the visitor interface the timed duration of the web-based audio/video visitation and the remaining allowable time exceeds the available non-visit specific pre-paid minute funds.

6. The method of claim 1, further comprising:

monitoring the inmate interface for determining the current availability of the inmate for initiating a request for a communication with the visitor and;

providing on the visitor interface the determined current availability of the inmate to initiate the request for a communication with the visitor.

7. The method of claim 1 wherein

verifying the current availability of the inmate selected visitor to receive the request for communication from the inmate;

displaying on the visitor terminal the verified current availability of the inmate selected visitor to receive a communication from the inmate; and

in response thereto, enabling the inmate interface to immediately initiate the request for the web-based communication to the inmate selected visitor without administrative review, human review, authorization, enablement, intervention, or administrative interface oversight.

8. A web-based audio/video visitation system for prisons providing inmate initiated audio and video communications, comprising:

a webserver having a processor and non-transitory memory with computer executable instructions to host the web-based audio/video visitation web service over an Internet, the webserver having an administrative interface interfacing to an administrative system and hosting an administrative user web-interface and being associated with a prison in which a particular inmate is located, an inmate-visitor interface hosting an inmate-visitor user web-interface interfacing with an inmate-visitor workstation of an inmate-visitor of the particular inmate with each being located remote from a location of the particular inmate and providing an inmate-visitor user web-interface to the inmate-visitor, an inmate interface hosting an inmate user web-interface on an inmate terminal accessible by the particular inmate, the inmate interface being enabled to receive an input from the inmate user web-interface as to a selection of the inmate-visitor and a request from the inmate to establish a web-based communication to the workstation of the selected inmate-visitor;

the webserver is further configured with computer executable instructions stored in a non-transitory memory;

to operatively communicate with each of the inmate-visitor workstations via the Internet to host the inmate-visitor user web-interface;

to operatively communicate with the administrative system via the Internet to host the administrative user web-interface and to enable the management of the inmate user web-interface and the inmate-visitor user web-interface and the webserver;

to store in a database information related to both the particular inmate and the inmate-visitor using the visitor workstation associated with the particular inmate;

to monitor the inmate-visitor interface to determine a current availability for the inmate-visitor to receive a web-based communication from the particular inmate;

to communicate via the inmate interface to the inmate user web-interface the determined current availability indicator status for the inmate-visitor of the particular inmate that indicates their current availability;

to enable the inmate to prepare and transmit a text-message to an inmate selected inmate-visitor, the text-message indicating a request of the inmate to establish an web-based audio/video communication with a selected inmate-visitor, the enablement of the inmate transmitting of the text-message being limited to when the current call receipt status of the selected inmate-visitor indicates that the selected inmate-visitor is not currently available to receive an web-based audio/video communication from the particular inmate;

to enable the visitor interface of the selected inmate-visitors to receive the inmate initiated text-message; and

to establish the inmate initiated web-based audio/video communication to the inmate-visitor workstation of the selected inmate-visitor, the established web-based audio/video communication forming a visit.

9. The system of claim 8 wherein the received registration of each of the one or more inmate-visitors includes a name and an Internet address of inmate-visitor and wherein the inmate interface of the webserver is configured

to provide over the inmate interface a displayed listing of the name of the inmate-visitor, wherein the communicated determined availability indicator states of each inmate is displayed proximate to the displayed listed name of the inmate-visitor,

wherein the received inmate selection of the inmate-visitor is a selection by the inmate using the inmate user web-interface of one of the displayed listed names.

10. The system of claim 8 wherein the webserver is configured

to monitor the inmate interface of the particular inmate,

to determine a current availability of the inmate for initiating a web-based communication by the particular inmate;

and

to provide to each of the inmate-visitor user web-interfaces of the inmate-users associated with the particular inmate an availability status indictor as to the determined current availability status of the particular inmate for initiating the web-based communication to selected inmate-visitor.

11. The system of claim 8 wherein the webserver is further configured

to receive prepayment of pre-paid minutes for two or more communications between the inmate-visitor workstation of the inmate-visitor for the particular inmate;

to store in a database information related to both the particular inmate and the inmate-visitor using the visitor workstation associated with the particular inmate including the received prepayment for a communication from the inmate-visitor associated with the particular inmate;

to verify an availability of prepayment for the communication between the particular inmate and the selected inmate-visitor;

to monitor the duration of the established inmate initiated web-based audio/video communication; and

to limit the duration of the established inmate initiated web-based audio/video communication as a function of the prepayment for the communication.

12. The system of claim 8 wherein the webserver is configured

to store a maximum allowable time for a web-based audio/video communication between the inmate-visitor and the particular inmate,

to monitor the duration of the established inmate initiated web-based audio/video communication;

to automatically compare the monitored duration to the stored allowable maximum call time; and

to automatically terminate the Internet web-based communication when the comparing determines that the accumulated call time exceeds the stored allowable maximum call time.