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Generating customer-specific vehicle proposals for potential vehicle customers

  • US 10,319,031 B2
  • Filed: 10/03/2014
  • Issued: 06/11/2019
  • Est. Priority Date: 11/25/2003
  • Status: Active Grant
First Claim
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1. A computing system comprising:

  • a network interface coupled to a data network configured to repeatedly receive packet flows comprising updated data regarding a plurality of prior customers of an automobile dealership;

    a computer processor;

    one or more non-transitory computer readable storage mediums storing;

    prior customer identifiers associated with the prior customers,existing vehicle identifiers associated with the prior customers'"'"' existing vehicles acquired from the automobile dealership,existing terms associated with the prior customers'"'"' existing financial agreements for the existing vehicles, andavailable vehicle identifiers associated with vehicles available from the automobile dealership,program instructions configured for repeated execution by the computer processor in order to cause the computing system to evaluate the most recently updated data and with the updated data identify when a particular prior customer with a particular existing vehicle on which the prior customer is currently obligated to make payments qualifies as a deal prospect, without receiving a request from the prior customer, the program instructions comprising;

    a replacement-vehicle module configured to reduce a number of possible replacement vehicles for the prior customer by identifying from the available-vehicle identifiers a replacement vehicle identifier associated or suitably related to the prior customer'"'"'s existing vehicle,a trade-in-value module to determine a trade-in value and a trade equity associated with the prior customer'"'"'s existing vehicle,a determination module to receive input from the replacement-vehicle module and the trade-in-value module and determine a prospective term for a prospective financial agreement for the prior customer, based on a plurality of factors comprising the identified replacement vehicle identifier, the determined trade-in value, and the determined trade equity for the prior customer,a prospect identification module to qualify the prior customer as a deal prospect when the prospective term for the prior customer is within a threshold amount of a corresponding existing term of an existing financial agreement for the prior customer, the deal prospect identified regardless of whether the prior customer has negative trade equity or positive trade equity,an alert module to transmit an electronic notification to an entity of the dealership that the prior customer is a deal prospect, anda graphical user interface configured to allow a user to sort contact management entries.

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