Systems and methods for relaying messages in a communications system based on message content

• US 10,320,736 B2
• Filed: 02/15/2017
• Issued: 06/11/2019
• Est. Priority Date: 03/22/2007
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google LLC (Alphabet Inc.)
• Inventors: Anderson, Monica
• Primary Examiner(s): Hussain, Imad
• Application Number:
  US15/434,016
• Publication Number:
  US 20170163466A1
• Time in Patent Office: 846 Days
• Field of Search: 709206
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 12/1813 for computer conferences, e.g. chat rooms instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/234 for tracking messages

Abstract

The various embodiments described herein include methods, devices, and systems for relaying messages in a communications system. In one aspect, a method is performed at a computing system. The method includes: (1) receiving a request from a first user to relay subsequent messages authored by one or more users to the first user, the request identifying the one or more users; (2) obtaining a plurality of incoming messages from a plurality of users, including the one or more identified users; (3) identifying a set of messages authored by the one or more identified users from among the plurality of incoming messages; (4) extracting one or more terms from content of at least one message; (5) identifying priority messages based on the extracted terms; and (6) sending the set of target messages and the priority messages to the first user.

Claims

1. A computer-implemented method, comprising:

at a computing system having one or more processors and memory;

receiving a request from a first user of a communication system to relay subsequent messages authored by one or more users of the communication system to the first user, the request identifying the one or more users;

obtaining a plurality of incoming messages from a plurality of users of the communication system, the plurality of incoming messages including both priority messages and non-priority messages, and the plurality of users including the one or more identified users;

determining, for each incoming message of the plurality of incoming messages, whether the incoming message is a priority message;

identifying a set of non-priority messages authored by the one or more identified users from among the plurality of incoming messages;

extracting one or more terms from content of at least one message in the set of non-priority messages;

selecting one or more priority messages from among the plurality of incoming messages based at least in part on the one or more extracted terms; and

sending the set of non-priority messages and the one or more priority messages to the first user.

2. The method of claim 1, wherein the plurality of incoming messages comprises a plurality of instant messages.

3. The method of claim 1, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a focus specification of at least one of the one or more identified users.

4. The method of claim 1, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a focus specification of the first user.

5. The method of claim 1, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and messages tracked by at least one of the one or more identified users.

6. The method of claim 1, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and messages tracked by the first user.

7. The method of claim 1, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a popularity of at least one message of the set of target messages.

8. The method of claim 1, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a popularity of at least one message of the one or more priority messages.

9. The method of claim 1, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and feedback from a plurality of users in the communication system.

10. A system, comprising:

one or more processors; and

memory storing one or more programs for execution by the one or more processors, the one or more programs including instructions for;

receiving a request from a first user of a communication system to relay subsequent messages authored by one or more users of the communication system to the first user, the request identifying the one or more users;

obtaining a plurality of incoming messages from a plurality of users of the communication system, the plurality of incoming messages including both priority messages and non-priority messages, and the plurality of users including the one or more identified users;

determining, for each incoming message of the plurality of incoming messages, whether the incoming message is a priority message;

identifying a set of non-priority messages authored by the one or more identified users from among the plurality of incoming messages;

extracting one or more terms from content of at least one message in the set of non-priority messages;

selecting one or more priority messages from among the plurality of incoming messages based at least in part on the one or more extracted terms; and

sending the set of non-priority messages and the one or more priority messages to the first user.

11. The system of claim 10, wherein the plurality of incoming messages comprises a plurality of instant messages.

12. The system of claim 10, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a focus specification of at least one of the one or more identified users.

13. The system of claim 10, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a focus specification of the first user.

14. The system of claim 10, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a popularity of at least one message of the set of target messages.

15. The system of claim 10, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a popularity of at least one message of the one or more priority messages.

16. A non-transitory computer-readable storage medium including one or more programs for execution by one or more processors of a computer system, the one or more programs including instructions for:

receiving a request from a first user of a communication system to relay subsequent messages authored by one or more users of the communication system to the first user, the request identifying the one or more users;

obtaining a plurality of incoming messages from a plurality of users of the communication system, the plurality of incoming messages including both priority messages and non-priority messages, and the plurality of users including the one or more identified users;

determining, for each incoming message of the plurality of incoming messages, whether the incoming message is a priority message;

identifying a set of non-priority messages authored by the one or more identified users from among the plurality of incoming messages;

extracting one or more terms from content of at least one message in the set of non-priority messages;

selecting one or more priority messages from among the plurality of incoming messages based at least in part on the one or more extracted terms; and

sending the set of non-priority messages and the one or more priority messages to the first user.

17. The non-transitory computer-readable storage medium of claim 16, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a focus specification of at least one of the one or more identified users.

18. The non-transitory computer-readable storage medium of claim 16, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a focus specification of the first user.

19. The non-transitory computer-readable storage medium of claim 16, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a popularity of at least one message of the set of target messages.

20. The non-transitory computer-readable storage medium of claim 16, wherein selecting the one or more priority messages comprises selecting the one or more priority messages based at least in part on the one or more extracted terms and a popularity of at least one message of the one or more priority messages.