Application footprint recorder and synchronizer

• US 10,320,948 B2
• Filed: 11/30/2015
• Issued: 06/11/2019
• Est. Priority Date: 11/30/2015
• Status: Active Grant

• Current Assignee: Successfactors Incorporated (SAP SE)
• Original Assignee: Successfactors Incorporated (SAP SE)
• Inventors: Yan, Xiao Zhi, Weng, Sally, Zhao, Peter
• Primary Examiner(s): Macilwinen, John M
• Application Number:
  US14/953,961
• Publication Number:
  US 20170155714A1
• Time in Patent Office: 1,289 Days
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/142 Managing session states for stateless protocols; Signalling session states; State transitions; Keeping-state mechanisms
• CPC Class Codes: H04L 67/306 User profiles

Abstract

Systems and methods for receiving, at a server computer, an indication that a user is exiting an application on a client device displaying a first document, causing a footprint of the first document to be stored, receiving, at the server computer, a request for a second document from the client device operated by the user, determining that the user is enrolled in a footprint services, retrieving a footprint associated with the user including information related to a document previously accessed by the user, causing information related to the footprint to be displayed to the user on the client device, receiving, from the client device operated by the user, a response to the information related to the footprint displayed to the user on the client device, determining, from the response, a request to display the document associated with the footprint, and causing the document associated with the footprint to be displayed to the user instead of the second document requested by the user.

Claims

1. A method comprising:

receiving, at a server computer, an indication that a user is exiting an application on a first client device displaying a first document associated with a first website;

upon receiving the indication that the user is exiting the application on the first client device displaying the first document associated with the first website, replacing an existing footprint associated with the first client device and associated with a website different than the first website with a footprint of the first document in a database such that the existing footprint is no longer stored in the database, the footprint of the first document comprising information to identify and summarize the first document, information associated with the user, and a device identifier of the first client device;

receiving, at the server computer, a request for a second document associated with a second website different from the first website, from a second client device operated by the user;

determining a device identifier for the second client device;

determining that the user is enrolled in a footprint services based on the device identifier of the second client device;

retrieving a footprint associated with the user including information related to the first document previously accessed by the user;

causing footprint information comprising a summary description of the first document based on the stored information to identify and summarize the first document, to be displayed on the second client device;

receiving, from the second client device, a response from the user to the footprint information displayed on the second client device;

determining, from the response, a request to display the first document associated with the footprint and the first website instead of displaying the second document requested by the user and associated with the second website different from the first website;

causing the first document associated with the footprint and the first website to be displayed on the second client device instead of the second document requested by the user and associated with the second website different from the first website;

receiving, from the second client device, and indication that the user is exiting a second application on the second client device displaying a third document associated with a third website; and

upon receiving the indication that the user is exiting the second application on the second client device displaying the third document associated with the third website, replacing the footprint of the first document with a footprint of the third document in the database such that the footprint of the first document is no longer stored in the database, the footprint of the third document comprising information to identify and summarize the third document, information associated with the user, and a device identifier of the second client device.

2. The method of claim 1, wherein the first document and the third document are each a hypertext document that incorporates at least one of text, graphics, video, and audio.

3. The method of claim 1, wherein before storing the footprint of the first document the method further comprises:

identifying the user;

determining that the user is not enrolled in the footprint services;

sending a notification to the first client device to provide the user with an option to enroll in the footprint services;

receiving a response from the first client device to enroll the user in the footprint services; and

enrolling the user in the footprint services.

4. The method of claim 1, wherein determining that the user is enrolled in the footprint services further comprises:

matching the device identifier of the second device with enrollment information stored in a database comprising information identifying the user.

5. The method of claim 3, wherein the response to enroll the user in the footprint services includes a user identifier and wherein the first document is stored and associated with the user identifier.

6. The method of claim 4, wherein the information identifying the user includes at least one of a user identifier, an IP address, a user password, a user PIN, and a device identifier.

7. The method of claim 1, wherein retrieving a footprint associated with the information identifying the user further comprises:

accessing the footprint from the database.

8. The method of claim 1, wherein the application is a first application and the request for a second document from the second client device is received via a second application on the second client device.

9. The method of claim 1, further comprising:

receiving an indication that the user is exiting a third application on the second client device displaying a fourth document;

replacing the footprint of the third document with a footprint of the fourth document in the database, the footprint of the fourth document comprising information to identify and summarize the fourth document; and

associating the footprint of the fourth document in the database with the device identifier of the first client device and the device identifier of the second client device.

10. The method of claim 9, wherein the footprint of the fourth document is associated with a timestamp.

11. The method of claim 1, wherein determining that the user is enrolled in a footprint services based on the device identifier of the second client device comprises:

obtaining the device identifier from the second client device; and

accessing one or more databases to determine that the device identifier of the second client device is associated with a user enrolled in the footprint services.

12. The method of claim 1, further comprising:

storing the footprint of the third document and a timestamp for the third document in addition to the footprint of the first document and a timestamp for the first document; and

reproducing user operations as they occurred based on the stored footprint of the first document and the stored footprint of the third document.

13. A server computer comprising:

a processor; and

a computer readable medium coupled with the processor, the computer readable medium comprising instructions stored thereon that are executable by the processor to cause a computing device to perform operations comprising;

receiving, at a server computer, an indication that a user is exiting an application on a first client device displaying a first document associated with a first website;

upon receiving the indication that the user is exiting the application on the first client device displaying the first document associated with the first website, replacing an existing footprint associated with the first client device and associated with a website different than the first website with a footprint of the first document in a database such that the existing footprint is no longer stored in the database, the footprint of the first document comprising information to identify and summarize the first document, information associated with the user, and a device identifier of the first client device;

receiving, at the server computer, a request for a second document associated with a second website different from the first website, from a second client device operated by the user;

determining a device identifier for the second client device;

determining that the user is enrolled in a footprint services based on the device identifier of the second client device;

retrieving a footprint associated with the user including information related to the first document previously accessed by the user;

causing footprint information comprising a summary description of the first document based on the stored information to identify and summarize the first document, to be displayed on the second client device;

receiving, from the second client device, a response from the user to the footprint information displayed on the second client device;

determining, from the response, a request to display the first document associated with the footprint and the first website instead of displaying the second document requested by the user and associated with the second website different from the first website;

causing the first document associated with the footprint and the first website to be displayed on the second client device instead of the second document requested by the user and associated with the second website different from the first website;

receiving, from the second client device, and indication that the user is exiting a second application on the second client device displaying a third document associated with a third website; and

upon receiving the indication that the user is exiting the second application on the second client device displaying the third document associated with the third website, replacing the footprint of the first document with a footprint of the third document in the database such that the footprint of the first document is no longer stored in the database, the footprint of the third document comprising information to identify and summarize the third document, information associated with the user, and a device identifier of the second client device.

14. The server computer of claim 13, wherein, before storing the footprint of the first document, the instructions further comprise:

identifying the user;

determining that the user is not enrolled in the footprint services;

sending a notification to the second client device to provide the user with an option to enroll in the footprint services;

receiving a response from the user to enroll in the footprint services; and

enrolling the user in the footprint services.

15. The method of claim 14, wherein the response from the user to enroll in the footprint services includes a user identifier and wherein the first document is stored and associated with the user identifier.

16. The server computer of claim 13, wherein determining that the user is enrolled in the footprint services further comprises:

matching the device identifier of the second device with enrollment information stored in a database comprising information identifying the user.

17. The server computer of claim 13, wherein storing the footprint of the first document includes sending the footprint of the first document and information identifying the user to a footprint server for storage in a database.

18. The server computer of claim 17, wherein the information identifying the user includes at least one of a user identifier, an IP address;

a user password, a user PIN, and a device identifier.

19. The server computer of claim 13, wherein retrieving a footprint associated with the user further comprises:

accessing the footprint from the database.

20. A non-transitory computer readable medium comprising instructions stored thereon that are executable by at least one processor to cause a computing device to:

receiving, at a server computer, an indication that a user is exiting an application on a first client device displaying a first document associated with a first website;

upon receiving the indication that the user is exiting the application on the first client device displaying the first document associated with the first website, replacing an existing footprint associated with the first client device and associated with a website different than the first website with a footprint of the first document in a database such that the existing footprint is no longer stored in the database, the footprint of the first document comprising information to identify and summarize the first document, information associated with the user, and a device identifier of the first client device;

receiving, at the server computer, a request for a second document associated with a second website different from the first website, from a second client device operated by the user;

determining a device identifier for the second client device;

determining that the user is enrolled in a footprint services based on the device identifier of the second client device;

retrieving a footprint associated with the user including information related to the first document previously accessed by the user;

causing footprint information comprising a summary description of the first document based on the stored information to identify and summarize the first document, to be displayed on the second client device;

receiving, from the second client device, a response from the user to the footprint information displayed on the second client device;

determining, from the response, a request to display the first document associated with the footprint and the first website instead of displaying the second document requested by the user and associated with the second website different from the first website;

causing the first document associated with the footprint and the first website to be displayed on the second client device instead of the second document requested by the user and associated with the second website different from the first website;

receiving, from the second client device, and indication that the user is exiting a second application on the second client device displaying a third document associated with a third website; and

upon receiving the indication that the user is exiting the second application on the second client device displaying the third document associated with the third website, replacing the footprint of the first document with a footprint of the third document in the database such that the footprint of the first document is no longer stored in the database, the footprint of the third document comprising information to identify and summarize the third document, information associated with the user, and a device identifier of the second client device.