System and method for providing commercial services over a wireless communication network
First Claim
1. A data processing and communication method for providing commercial services over a wireless communication network to a first user utilizing a mobile communication device (MCD), the method comprising:
- (a) receiving, via a service control system, subscription information from the first user, wherein the subscription information comprises an agreement to receive offers via the MCD;
(b) detecting, via the service control system, a location of the MCD;
(c) providing, via the service control system to the MCD, a first message comprising an offer for multiple bundled services corresponding, in part, to detected service locations within a determined geographic area of the detected location of the MCD, each of the multiple bundled services being different from one another and being redeemable at one or more venues, wherein the multiple bundled services offered by a service provider, and the multiple bundled services are automatically presented to a user interface of a display device of the MCD thereby enabling interaction by the first user, via the user interface, with visible indicia associated with the services wherein the first message is provided to the MCD based at least in part on the agreement with the first user, and the first message is provided to the MCD using at least one of a short message service (SMS) protocol or a multimedia message service (MMS) protocol,(d) receiving, via the service control system from the MCD, a second message comprising an acceptance of the offer, wherein the second message is received using at least one of an SMS protocol or an MMS protocol;
(e) obtaining, via the service control system, payment for the multiple bundled services from the first user in response to the service control system verifying an identity of the first user based on a biometric scan of the first user scanned via a biometric identity verification device of the MCD;
(f) providing, via the service control system to the MCD, a third message comprising a single unique confirmation code confirming purchase of the multiple bundled services, the confirmation code being usable for each service of the multiple bundled services, wherein the third message is provided using at least one of an SMS protocol or an MMS protocol;
(g) analyzing, via the service control system, the confirmation code in response to detection of an indication of payment for the multiple bundled services to enable the first user to claim and utilize the multiple bundled services;
(h) denoting, via the service control system, a first service of the multiple bundled services as claimed and in response preventing additional usage of the confirmation code by a second user in response to detecting that the confirmation code is verified in an instance in which the first service is provided to the first user; and
(i) enabling, via the service control system, the confirmation code for usage by the first user to utilize the confirmation code, in part, to obtain a second service of the multiple bundled services prior to expiration of a predetermined time period subsequent to the first service being provided to the first user based on prior usage of the confirmation code to obtain the first service.
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Accused Products
Abstract
The inventive system provides real-time commercial services to users of mobile communication devices (MCDs) over a wireless communication network utilizing the short message service protocol (SMS). The inventive system establishes a dialog with a user of an MCD utilizing SMS to present the user with commercial service options and to allow the user to quickly and easily purchase the services by sending minimal SMS responses during the dialog process. Preferably, prior to utilization of the inventive system, the user subscribes with a service provider to pre-arrange payment options for purchased services, to provide information helpful in tailoring offered services and service options to the user, and optionally to receive enhanced services (such as discounted and/or last minute offers, etc.). Utilization of the inventive system occurs in three phases: trigger, purchase and claim. During the trigger phase (user or service provider initiated), the service to be purchased is selected. During the purchase phase, the user selects the grade and quantity of services to be purchased and authorizes payment which is processed by the service provider and thereafter receives a unique service code. During the claim phase, the user presents the service code at the service location, which is then verified using a local terminal, and the service is then delivered to the user. The inventive dialog process can be advantageously and readily configured for a wide variety of commercial services, including, but not limited to entertainment site admissions and travel.
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Citations
20 Claims
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1. A data processing and communication method for providing commercial services over a wireless communication network to a first user utilizing a mobile communication device (MCD), the method comprising:
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(a) receiving, via a service control system, subscription information from the first user, wherein the subscription information comprises an agreement to receive offers via the MCD; (b) detecting, via the service control system, a location of the MCD; (c) providing, via the service control system to the MCD, a first message comprising an offer for multiple bundled services corresponding, in part, to detected service locations within a determined geographic area of the detected location of the MCD, each of the multiple bundled services being different from one another and being redeemable at one or more venues, wherein the multiple bundled services offered by a service provider, and the multiple bundled services are automatically presented to a user interface of a display device of the MCD thereby enabling interaction by the first user, via the user interface, with visible indicia associated with the services wherein the first message is provided to the MCD based at least in part on the agreement with the first user, and the first message is provided to the MCD using at least one of a short message service (SMS) protocol or a multimedia message service (MMS) protocol, (d) receiving, via the service control system from the MCD, a second message comprising an acceptance of the offer, wherein the second message is received using at least one of an SMS protocol or an MMS protocol; (e) obtaining, via the service control system, payment for the multiple bundled services from the first user in response to the service control system verifying an identity of the first user based on a biometric scan of the first user scanned via a biometric identity verification device of the MCD; (f) providing, via the service control system to the MCD, a third message comprising a single unique confirmation code confirming purchase of the multiple bundled services, the confirmation code being usable for each service of the multiple bundled services, wherein the third message is provided using at least one of an SMS protocol or an MMS protocol; (g) analyzing, via the service control system, the confirmation code in response to detection of an indication of payment for the multiple bundled services to enable the first user to claim and utilize the multiple bundled services; (h) denoting, via the service control system, a first service of the multiple bundled services as claimed and in response preventing additional usage of the confirmation code by a second user in response to detecting that the confirmation code is verified in an instance in which the first service is provided to the first user; and (i) enabling, via the service control system, the confirmation code for usage by the first user to utilize the confirmation code, in part, to obtain a second service of the multiple bundled services prior to expiration of a predetermined time period subsequent to the first service being provided to the first user based on prior usage of the confirmation code to obtain the first service. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 18)
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10. A computer program product comprising a non-transitory computer readable medium encoded with program code to provide commercial services over a wireless communication network to a first user utilizing a mobile communication device (MCD), the program code comprising:
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code for receiving, via a service control system, subscription information from the first user, wherein the subscription information comprises an agreement to receive offers via the MCD; code for detecting, via the service control system, a location of the MCD; code for providing, via the service control system to the MCD, a first message comprising an offer for multiple bundled services corresponding, in part, to detected service locations within a determined geographic area of the detected location of the MCD, each of the multiple bundled services being different from one another and being redeemable at one or more venues, wherein the multiple bundled services offered by a service provider and the multiple bundled services are automatically presented to a user interface of a display device of the MCD thereby enabling interaction by the first user via the user interface with visible indicia associated with the services, wherein (a) the first message is provided to the MCD based at least in part on the agreement with the first user, and (b) the first message is provided to the MCD using at least one of a short message service (SMS) protocol or a multimedia message service (MMS) protocol; code for receiving, via the service control system from the MCD, a second message comprising an acceptance of the offer, wherein the second message is received using at least one of an SMS protocol or an MMS protocol; code for obtaining, via the service control system, payment for the multiple bundled services from the first user in response to verifying an identity of the first user based on a biometric scan captured via a biometric identity verification device of the MCD; code for providing, via the service control system to the MCD, a third message comprising a unique confirmation code confirming purchase of the multiple bundled services, the confirmation code being usable for each service of the multiple bundled services, wherein the third message is provided using at least one of an SMS protocol or an MMS protocol; code for analyzing, via the service control system, the confirmation code in response to detection of an indication of payment for the multiple bundled services to enable the first user to claim and utilize the multiple bundled services; code for denoting, via the service control system, a first service of the multiple bundled services as claimed and in response preventing additional usage of the confirmation code by a second user in response to detecting that the confirmation code is verified in an instance in which the first service is provided to the first user; and code for enabling, via the service control system, the confirmation code for usage by the first user to utilize the confirmation code, in part, to obtain a second service of the multiple bundled services prior to expiration of a predetermined time period subsequent to the first service is provided to the first user based on prior usage of the confirmation code to obtain the first service. - View Dependent Claims (11, 12, 13, 14, 19)
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15. A data processing and communication method for providing commercial services over a wireless communication network to a first user utilizing a mobile communication device (MCD), the method comprising:
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(a) providing, to a service control system, subscription information by the first user, wherein the subscription information comprises an agreement to receive offers via the MCD, (b) detecting a location of the MCD; (c) receiving, via the MCD, a first message comprising an offer for multiple bundled services corresponding, in part, to detected service locations within a determined geographic area of the detected location of the MCD, each of the multiple bundled services being different from one another and being redeemable at one or more venues, wherein the multiple bundled services are offered by a service provider and the multiple bundled services are automatically presented to a user interface of a display device of the MCD to enable interaction by the first user, via the user interface, with visible indicia associated with the multiple bundled services, wherein the message is received by the MCD based at least in part on the agreement with the first user, and (b) the first message is received via the MCD using at least one of a short message service (SMS) protocol or a multimedia message service (MMS) protocol; (d) providing, via the MCD to the service control system, a second message comprising an acceptance of the offer, wherein the second message is provided using at least one of an SMS protocol or an MMS protocol, (e) receiving, via the MCD, a third message comprising a unique confirmation code confirming purchase of the multiple bundled services subsequent to the service control system obtaining payment for the multiple bundled services from the first user and in response to verifying an identity of the first user based on a biometric scan captured via a biometric identity verification device of the MCD; (f) determining, via the MCD, whether the service code is valid in response to detection of an indication of payment for the multiple bundled services to enable the first user to claim and utilize the multiple bundled services; and (g) denoting a first service of the multiple bundled services as claimed and disabling the confirmation code for the first service to prevent additional usage of the confirmation code by a second user in response to a detection that the confirmation code is verified in an instance in which the first service is provided to the first user, wherein the confirmation code is enabled, via the service control system, for usage by the first user to utilize the confirmation code, in part, to obtain a second service of the multiple bundled services prior to expiration of a predetermined time period subsequent to the first service being provided to the first user based on prior usage of the confirmation code to obtain the first service. - View Dependent Claims (16, 17, 20)
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Specification